by twochickswithasidehustle | Aug 15, 2024 | Uncategorized
Location: 100% remote within the U.S.
Classification: Part-time or Full-time
Compensation: $19-23/hour
How you’ll make an impact:
As a Miaplaza Content Moderator, you will play an important role in creating a safe and engaging learning environment for children. This position is focused on moderating texts, artwork, and videos posted by children in our educational website community.
What you’ll do:
- Monitor and review a high volume of student-generated content to ensure adherence to community guidelines.
- Provide feedback and address concerns for our students to maintain a positive and welcoming environment.
- Stay updated on trends and pop culture to understand and relate to the young audience.
- Collaborate with the moderation management team and other Moderators to develop, implement, and improve content moderation policies and guidelines.
- Participate in training sessions on content moderation techniques and tools.
You may be a good fit if you have:
- Strong proficiency with technology and aptitude to learn new technologies and processes quickly
- Ability to stay up-to-date with current trends to understand and relate to young audiences
- Ability to interact with children compassionately and patiently
- Access to a computer (with camera) and reliable high-speed internet connection
- Understanding of online safety and child protection principles
- Excellent attention to detail and ability to identify subtle issues in user-generated content
- Ability to work independently and collaboratively in a team environment
- Strong problem-solving and critical-thinking skills
- Strong interpersonal and communication skills
- Growth mindset and motivated by constructive feedback
- Proven ability to work independently, manage schedules, and meet deadlines
- Highly motivated, proactive, and seeks opportunities for continuous improvement
- High standards of integrity and transparency
What makes you stand out:
- Prior experience in content moderation or community management, preferably in a child-focused environment
- Your own unique talents! Your background has given you a unique perspective and set of skills that might not be listed here but may still be transferable to this role. If you don’t meet 100% of the qualifications outlined above, we still strongly encourage you to apply.
What you’ll love about working at Miaplaza:
- You’ll be part of a mission-driven team dedicated to innovative education solutions for children who learn in diverse ways.
- Our 100% remote team can work from any productive location within the U.S.
- We promote flexibility and work with employees to create a schedule that works around their lives!
- Full-time employees are eligible for health, dental, and vision insurance, inclusive of specialty care options like fertility benefits and chiropractic care, FSA, HSA, and life insurance.
- All employees are eligible for a 401(k) retirement plan with employer match, Paid Time Off (PTO), floating holidays, parental leave, and other perks and benefits.
- You’ll collaborate with colleagues on challenging and rewarding projects, and connect through community and culture events.
Schedule:
- Moderators work 4-hour shifts, with the option to work 2 back-to-back shifts in a day.
- Hours of operation are Sunday through Saturday 3:00 AM – 7:00 PM Pacific (candidates in any U.S. time zone are welcome to apply!)
- Moderators begin on a part-time basis and have the opportunity to move into full-time capacity as they become more experienced.
Ready to apply?
Please start by submitting your application and resume. The hiring process varies by position but generally includes assessments, a phone call interview, an assignment, and a final video interview. Reflecting our commitment to our students, we prioritize accessibility and inclusivity within our hiring practices and team. Please contact HR if you need accommodation at any point during hiring or employment.
by twochickswithasidehustle | Aug 14, 2024 | Uncategorized
Job Details
Description
The 700 Club Prayer Center
The Christian Broadcasting Network (CBN) is seeking a Manager of Quality Assurance for a 24/7 contact center that serves inbound, outbound, digital, and email channels through teams that are on-site, remote, and international. Will develop, implement, and manage quality assurance programs and strategies to help assist the contact center in maintaining the highest standards of service excellence in all channels. Will manage a team of interaction analysts and oversee activities related to calibration, evaluation methods and management, and reporting and analysis. This role, in partnership with their team of interaction analysts, will provide strategic analysis of performance outcomes to departmental stakeholders, coaches, and executive leadership that help the department make informed decisions for training, coaching, customer experience, and operational strategy.
The successful candidate will have the following qualifications:
- Proven experience in developing and managing quality assurance programs within a contact center environment.
- Excellent leadership skills with ability to manage, motivate, inspire, train, and mentor a quality assurance team to strategically deliver excellent results that support collective departmental goals in a call center environment.
- At least two years of experience as a quality assurance analyst, leader, or manager.
- Ability to design and develop quality assurance scorecards, evaluations, programs, strategies, and reporting methods.
- Experience with quality assurance software such as speech and text analytics and AI to further aid and enhance research strategies.
- Strong experience with Microsoft Office including advanced Excel and PowerPoint techniques for the sake of reporting and analysis.
- Ability to successfully manage multiple projects and establish priorities while maintaining attention to detail and delivering high quality and productivity.
- Ability to work under pressure and meet deadlines while managing a direct team and collaborating/coordinating with other stakeholders or project contingencies.
- Excellent oral, written, and presentation skills.
- Strong problem-solving, analytical, and decision-making skills.
- Strong ability to think creatively, operating with a solution-driven mindset and can-do attitude in all areas of work.
- Ability to facilitate and maintain a collaborative environment during calibration sessions; diffusing conflict or disagreement and empowering unity and like mindedness amongst team members.
- Meticulous attention to detail in monitoring, documentation, and reporting.
- Strong professional collaboration and communication skills including the ability to share and apply feedback, resolve conflicts, and create unity in project or team environments.
- Ability to interact positively and professionally while working with others, operating as an ambassador of CBN’s values, mission, and goals in all settings and circumstances.
- Biblical knowledge and strong, active faith with a heart for CBN’s Mission and values, demonstrating passion for the mission and carrying Christ-like character through the job performance.
- Excellent ability to maintain confidentiality and safeguard sensitive information per department protocols.
- Strong demonstration of personal accountability and self-awareness, continually seeking ways to improve and innovate performance and contribution.
- Ability to work a flexible schedule that can include days and nights depending on training assignments and needs (ex. international time zone variances).
- Bachelor’s degree in education, psychology, communication, or similar is desirable
- Must reside in Virginia, Florida, Georgia, Alabama, Oklahoma, Kansas, Tennessee, Texas, North Carolina, or South Carolina
by twochickswithasidehustle | Aug 14, 2024 | Uncategorized
United States
AI Services – Data Validation /
Part-Time /
Remote
Apply for this job
OVERVIEW
Welocalize is seeking Englishspeakers to help support our client’s project as an internet Search Quality Rater. In this remote position, you will answer different types of theoretical questions with true/false answers. There are also simple quality tasks that are more true/false queries, as well as needs met tasks that you rate on a sliding scale.
Please click here for a short demo of these types of tasks: What Does a Search Quality Rater Do? (youtube.com)
The main goal for this project is to develop and augment AI data.
In this position, you will be able to set your own schedule to accomplish the weekly goals. However, you’ll only be able to receive support from the project management team during business hours (Monday-Friday, 9:00 AM – 5:30 PM Pacific)
Project Details
Job Title: Search Quality Rater
Location: Remote, US-based
Hours: Minimum 10 hours per week, up to 29 hours per week; set your own schedule
Start date: ASAP
Employment Type: W2 Part-Time Employee, payment every 2 weeks
Longevity of project: 12 months with possibility of extension.
This work is based on project needs. Weekly hours may vary.
Benefits:
Paid Sick Time
Employee Assistance Program
Following eligibility requirements:
Medical Insurance
Dental Insurance
Vision Insurance
HSA
Voluntary Life Insurance
Accident, Critical Illness,Hospital Indemnity Insurance
401(k) Retirement Plan
PLEASE NOTE: Currently hiring in Arizona, Florida, Georgia, Illinois (but NOT Chicago), Maine, Minnesota, Ohio, Pennsylvania, Texas, Virginia, Wisconsin.
Requirements
- Fluency in English
- Strong understanding of popular culture in the United States
- Must be dedicated only to “Search Quality rating program” and NOT other search or ads rating programs
- Must not have current or previous experience with “Ads quality rating”
- Web-savvy and able to work in a fast-paced environment
- Excellent online research skills
- Reliable computer system and internet connection
- Reliable anti-virus software (as you will be surfing the web as part of the work)
- Ability to follow instructions in English and comply with the project conventions and rules expected by the client
- Must sign a Non-Disclosure Agreement to protect client confidentiality
- Must pass learning modules and a required quality test designed by our client before starting work
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
If you are currently working or have previous experience as an “Ads Quality Rater”, unfortunately, you will not be able to work on our Search Quality Rating project.
However, we often have an open Ads Rating job posting. Please check our careers page here to apply: https://jobs.lever.co/welocalize
by twochickswithasidehustle | Aug 14, 2024 | Uncategorized
United States
AI Services – Data Validation /
Freelance-Remote /
Remote
Apply for this job
Welocalize is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join!
As an Ads Quality Rater, you will review and grade internet advertisements to help shape how ads are delivered to the end users. In other words, you’ll tell the AI program how good or bad its advertisement suggestions are based on the user’s keywords.
This role is great for people who:
– Surf the internet daily
– Use major search engines frequently
– Know what people want based on a few keywords
– Enjoy researching topics online
– Want a flexible and fun side job
Recruitment Process
There is no formal interview for this job! No phone calls, no waiting, and no wasting time wondering whether you got the job or not.
Instead, you will be guided through a self-paced and automated recruitment process.
IMPORTANT NOTE: Welocalize uses numerous identity checks to ensure that everyone who makes the team is real, qualified, and ready to work. To avoid any misunderstandings, do not use IP masking programs (such as VPNs).
Project Details
Job Title: Ads Quality Rater
Pay Rate: $14.50 per hour
Location: Remote/work from home – Note: Even though the position is WFH, you must reside in the country/state that is noted in this description. This will be automatically checked during the hiring process.
Hours: Set your schedule based on the following – Minimum commitment is 10 hours per week. You can choose to work up to 25 hours per week (if project needs allow). – Note: Data volumes can vary from week to week. Some weeks there is more data to review, other weeks less.
Start Date: ASAP
Employment Type: W2 Part-Time Employee; Payment every 2 weeks
Project Duration: Long-term
Experience & Requirements
- Fluent in English (written and spoken)
- Strong understanding of pop culture in the United States
- Reliable computer system and internet connection
- Familiar understanding of how to use online search engines
- Sign a standard Non-Disclosure Agreement and Service Level Agreement
Benefits:
Upon hire, you immediately receive:
– Employee Assistance Program
Following eligibility requirements, you’ll receive:
– Paid Sick Time
– Medical Insurance
– Dental Insurance
– Vision Insurance
– HSA
– Voluntary Life Insurance
– Accident, Critical Illness, Hospital Indemnity Insurance
– 401(k) Retirement Plan
Federal Law Compliance
In compliance with federal law, all persons hired will be required to:
– Verify identity and eligibility to work in the United States; and
– Complete a required employment eligibility verification form.
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
by twochickswithasidehustle | Aug 14, 2024 | Uncategorized
locations
US Virtual
time type
Full time
posted on
Posted Yesterday
job requisition id
R8817
We have great people here and are looking for more. Come join us – you will love it!
Job Title: Public Records Specialist
Department: Fulfillment/Operations
Position Type: Full-Time, Non-Exempt
Location: U.S. Remote
About The Role:
As the Public Records Specialist, you will be responsible for processing client criminal services, conducting research and reviewing court documentation with a sense of urgency and the understanding of meeting firm deadlines while focusing on the accuracy of the information being provided.
This Is What You’ll Do:
Work on various database platforms
Processing client’s applicant criminal product requests within strict deadlines
Conducting online validation searches using court, state and government sites
Reading, reviewing and understanding court dockets, researcher documents and statutes
Ordering of court documentation from needed resources
Contacting clerks, courts, district attorneys, jails, probation and/all county offices by phone and/or email as needed for additional/needed applicant or case detail information
Placing outbound call and receiving inbound calls to needed source entities’
Applying federal/state/client restrictions to client reporting details and orders
Adjudicating criminal/civil records according to client guidelines
Matching criminal records to self disclosed applicant records
Confirming applicant personal identification information in compliance to outlined compliance approved protocol
Quality Control of all internal work processed, referencing compliance approved standard operating procedures
Prepare written reports summarizing research results, which are free of grammatical errors
Applicant, client or client facing solicitation of needed forms, consents, releases and other such documentation needed for processing of needed client ordered products
This Is the Job For You If You Have:
Proven track record of success, consisting of:
Ability to understand legal terminology
Intermediate knowledge of Microsoft Office Suite and Internet
Ability to work independently and on a team and get along with all types of personalities
Critical analysis and decision making ability
Strong attention to detail, research skills and excellent communication skills including phone skills
Ability to work in a production environment
Equal balance of speed and accuracy with strong typing skills
Excellent written and oral communication skills
In depth Investigation / Re-investigation process
Team player/Positive Attitude – Willingness to pitch in and help wherever the need is
Ability to multi-task
Salesforce knowledge preferred
This Is What We’re Looking For:
1-2 years’ of relevant work experience
Call center experience or relevant work environment preferred
High School Diploma or equivalent
Background in criminal records/criminal justice experience a plus
At least two years related office experience and/or training; or equivalent combination of education and experience a plus
The salary for this position is $15 per hour or the minimum wage in your local market, whichever is greater. Base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base pay, this role is eligible to participate in the Operations Bonus Plan. A full range of benefits including but not limited to medical, financial, unlimited sick time, 22 days’ vacation annually (for FT workers; prorated 1st year of employment), parental leave and other benefits are also provided. This information is provided per several state and local Equal Pay and Pay Transparency Laws. Base pay information is based on market location. Applicants should apply via Sterling’s internal or external careers site.
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Equal Employment Opportunities at Sterling
Sterling is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, disability, citizenship, sexual orientation, military service, genetic information, and any other characteristic protected by law. In addition, Sterling is committed to taking affirmative action to employ and to advance in employment individuals regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy, childbirth or related conditions), gender identity and expression, age, marital status, disability, citizenship, sexual orientation, military service and genetic information; and to base all employment decisions only on valid job requirements.
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
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