Medical Records Specialist (part-time: 20-25 hours/week)

Remote, US

Support – Operations /

Contract /

Remote

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firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians, which focuses on meeting each individual where they are and walking with them side by side as a trusted guide, partner, and first call on their journey to wellness.

firsthand’s team members use their lived experience to build trust with these individuals and support them in obtaining socio-economic assistance and in reconnecting to primary and behavioral care. Support like this creates substantial savings for managed care organizations (Medicaid providers) and taxpayers by decreasing inappropriate healthcare utilization. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.

We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it’s a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.

The Medical Records Specialist is a key member of firsthand’s clinical documentation team. We are looking for a scrappy, entrepreneurial, and determined individual who will retrieve and secure relevant records to serve our individuals well. These records will enable the best care possible for our individuals by empowering: our care teams to plan appropriate care, our social workers to navigate benefits that individuals may be eligible for, firsthand to safeguard and protect our individuals’ right to privacy, and more. This is a part-time, contract position with a target of 20-25 hours/week (flexible but consistent hours within the regular M-F 9am-5pm work week). There is also potential for this role to become full-time within six months.

As a medical records specialist, you will:

  • Monitor engagement status of individuals served by firsthand and send appropriate requests for healthcare information to relevant facilities/providers
  • Retrieve medical records digitally and in a timely manner to support pre-visit preparation and safe care planning
  • Prioritize outstanding requests based on need
  • Track all request progress in real-time to enable metrics reporting and efficiency
  • Upload records to firsthand EHR and archive copies of records thereafter

You will be a good fit if you have:

  • 3+ years of experience in a release of healthcare information/medical records role in a hospital or clinic setting
  • Strong multi-tasking skills, consistent attention to detail, and familiarity with word processing systems and spreadsheets
  • Excellent written and verbal communication skills, especially to maintain working relationships with firsthand APNs, NPs, Clinical Documentation Integrity Specialist, and other team members
  • Alignment to firsthand’s mission, vision and values: Demonstrate respect, dignity, empathy, and professional conduct to both individuals that firsthand serves and firsthand team members

The required experience you bring to this role includes:

  • At least a High school diploma or General Education Development (GED) (not necessary, but nice-to-have: an Associate’s degree or higher in health information management)
  • Demonstrated persistence with PCPs, specialists, and hospitals to fax over and retrieve relevant medical histories
  • Ability to work independently and in a fast-paced startup environment, while meeting productivity expectations
  • Demonstrated ability to gain proficiency in EHR and e-faxing systems
  • Understanding of HIPAA and ability to recognize when specific Release of Information forms are required to protect individual information and ensure record retrieval success

$26 – $26 a year

This is an hourly, contract/part-time position that pays $26/hour. This position has a target of 20-25 hours/week (within the regular M-F 9-5 work week).

Benefits

For full-time employees, our compensation package includes base, equity (or special incentive program for clinical roles) and a bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, flexible vacation, and a supportive and inclusive culture.

Unfortunately, we are not able to offer sponsorship at this time.

Vaccination Policy

Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.

New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.

Healthcare Digital Mailroom Specialist

Date:  Aug 13, 2024

Location:  

Remote, Remote, US

Requisition ID:  10303

Description: 

Remote Work From Home

About Firstsource

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Title: Healthcare Digital Mailroom Specialist                                         

Job Type:Full Time

FLSA Status:  Non-Exempt/Hourly

Grade: H

Function/Department: Health Plan and Healthcare Services

Reporting to: Team Lead – Operations

Pay Range: 16.00 per hour

Role Description:  The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment.  This position is critical to meeting productivity metrics and ensuring the timely and accurate processing of mail.

Roles & Responsibilities

  • Identify and coordinate mail according to guidelines.
  • Maintain high level of quality production, meeting hourly KPI’s.
  • Perform electronic indexing.
  • Scan processed documents.
  • Create and validate envelope tracking and barcodes.
  • Provide outbound customer service.
  • Perform other duties as assigned.

Expected/Key Results

  • Complete tasks in accordance with metric guidelines

Qualifications

The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education            

  • High school diploma or equivalent required

Work Experience

  • 1-2 years data entry and/or processing experience preferred

Competencies & Skills

  • Ability to type 35-40wpm, with 95% accuracy
  • Basic computer literacy or ability to quickly learn
  • Ability to work in a high-volume, fast-paced work environment
  • Excellent verbal and written communication skills
  • Excellent attention to detail
  • Ability to maintain high levels of confidentiality
  • Ability to work independently with limited supervision
  • Ability to effectively prioritize and multi-task

Additional Qualifications

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may work remotely from home or onsite, exposed to moderate noise typical of a mailroom environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to regularly or frequently talk and hear, sit or stand for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device.  Must be able to occasionally walk, climb stairs and lift up to 40 pounds.

Firstsource is an Equal Employment Opportunity employer.  All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law. 

Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.

Proofreader (Temp)-Remote

Job Description

The Proofreader provides quality control and helps to ensure that all projects are carefully reviewed for typographical errors, mistakes, spelling, grammar, punctuation, appearance, content, and consistency with our corporate branding guidelines and/or recognized style and usage manuals and standards.

Essential Duties and Responsibilities

  • Responsible for proofing and marking changes to all marketing and product copy for our retail, catalog and internet efforts
  • Review a wide variety of marketing, advertising and promotional materials for omissions, errors, or inconsistencies in grammar, style, usage, format, and branding guidelines
  • Read corrected copies or proofs in order to ensure that all necessary corrections have been made
  • Ensure documents contain all required disclaimers, footnotes, legal copy
  • Develop familiarity with logos, product names, and legal language, and other content/product and corporate brand guidelines
  • Consult recognized reference books and style manuals to ensure consistency with rules of grammar, style, and usage
  • Additional duties as assigned by manager
  • Supervises staff – no Scope
  • Financial Scope –
  • Organizational Scope – All US locations/Single Category/Region/District/Distribution Center
  • Decision Making – Creates policy and resolves problems
  • Travel – 

Requirements

Job Qualifications – Education and Experience

  • High School Diploma required, College degree a plus
  • 6 months or more of proofreading background gained through education or on-the-job experience
  • 3 months or more working in a professional office environment
  • This position requires the ability to pass a basic proofreading test
  • Excellent Command of the English Language, inclusive of speaking, writing, punctuation, grammar and spelling.
  • Task oriented and ability to stay focused.
  • Ability to manage time and be self-directed in order to keep multiple tasks on schedule
  • Knowledge of best practice proofreading marks
  • Must have excellent organizational skills, communication skills both verbal and written, and must be detail oriented
  • Ability to multi-task in an environment where multiple projects are occurring at the same time.
  • Personal Computing Skills desired, preferably in a Macintosh environment
  • Excellent spelling and grammar skills

Physical Requirements
General office environment requiring ability to:

  • stand, walk, sit for extended periods of time
  • speak and listen to others in person and over the phone
  • use keyboard and read from computer screen and reports
  • lift up to 15 lbs.

About Harbor Freight Tools

We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

The anticipated rate for this position is $27.80 per hour depending on location, knowledge, skills, education and experience. Associates can accrue paid sick time up to 64 hours per year unless otherwise required by law. The Company observes 100 hours of paid holiday time.

Digital Content Coordinator – Filtering Focus (Remote)

Job Description

WebstaurantStore, the world’s largest online restaurant supply company, is looking for outstanding candidates to join our team as a full-time Digital Content Coordinator. This role focuses on providing customers with the best shopping experience by locating accurate product attributes for new items, improving site usability, and updating existing items when new standards are set. This is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.    

As a WebstaurantStore remote employee, you’ll enjoy the same training and support to be successful in your position as employees at our physical corporate locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally. 

 As a Digital Content Coordinator, you will: 

  • Assign filters to new items to ensure a premium shopping experience for our customers 
  • Use strong research skills to navigate vendor-provided and internal resources to locate key product information 
  • Communicate effectively with Procurement, Content, and Vendors to identify key terms and qualities of items to develop filters and spec table details 
  • Gather data using research and reporting tools to make suggestions to improve site features and navigability through filters and more 
  • Take ownership of assigned products to not only ensure they display accurate information but also consider how the product fits into its categories, conducting category audits if adjustments are needed 
  • Be receptive to feedback from Reviewers as they review each of your filtered items from a consistency and user experience lens 
  • Work on large-scale projects to make regular updates to product information and specifications 
  • Meet quantity and quality key performance indicators related to items filtered and projects completed 

We are looking for driven, motivated candidates who: 

  • Have exceptional critical thinking and problem-solving skills  
  • Can accurately analyze large amounts of data 
  • Display superior attention to detail  
  • Can work independently and take ownership of work  
  • Possess strong time management and organizational skills  
  • Are flexible and willing to adapt to a dynamic environment  
  • Demonstrate solid written and verbal communication skills  
  • Are comfortable using the Microsoft Office Suite  

Remote work qualifications

  • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
  • Access to a home router and modem.
  • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
  • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
  • The desire and ability to work and communicate with other team members via chat, webcam, etc.
  • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.

Content Specialist – English Language Arts (9-month Limited Term)

Workplace Type: Remote

Job: PROFESSIONAL DEVELOPMENT

Schedule: FULL_TIME

Req ID: 16633

As a Content Specialist within the Asset Creation team, you will work as both a ELA content and assessment expert to develop K-12 assessments for our state and district clients. Our team develops standards-based assessments for students across the United States. We collaborate with education departments, committees of educators, and business partners to develop assessments of learning that are accessible to all students. We are looking for flexible and creative content experts to join our team.

Responsibilities:

  • Develop and review ELA test items, and passages, including multiple choice, technology enhanced, extended response, performance-based tasks, and simulations across multiple grade levels for large-scale assessments
  • Help develop item, passage, and test specifications, item development plans, test blueprints, and other ancillary documents
  • Help select, assign, manage, and train item/passage writers and educators to develop items based on standards, cognitive complexity, and item development best practices
  • Facilitate and support customer meetings and provide content assessment expertise
  • Facilitate activities related to test construction and review of composed test forms
  • Consult with the customer as required, including participation in planning, status, review meetings, et.
  • Work closely with test development managers, other content developers, psychometricians, and other Pearson groups
  • Perform other duties as assigned
  • Some travel required

Qualifications:

  • Bachelor’s degree in education, English, or equivalent experience required
  • Five years’ experience as an elementary or secondary teacher in the field of ELA preferred
  • Professional knowledge of ELA and educational trends required
  • Some experience in large-scale educational measurement preferred
  • General knowledge of all phases of the development, processing, scoring, and reporting of large-scale assessments preferred
  • Outstanding oral and written communication skills
  • Ability to creatively and flexibly address challenges with a variety of audiences
  • Excellent planning, organizational, and problem-solving skills and the ability to work on multiple activities and adapt to unexpected events
  • Skill in basic software tools and technology and the confidence necessary to work with unfamiliar programs

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State, and New York City laws, the pay range for this position is as follows:

The minimum full-time salary range is between $60,000 – $70,000.

This position is not bonus eligible, and information on benefits offered is here.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Workplace Type: Remote