by twochickswithasidehustle | Oct 3, 2024 | Uncategorized
Are you excited by the thought of helping entrepreneurs across the country realize their dreams of building their own company? We have a bold vision of increasing the number of people who succeed in small business. To date, our team has put $5B of funding to use, helping launch over 20,000 businesses and creating nearly 100,000 jobs to the economy. We’re doing this by delivering innovative funding solutions and building the latest technology to help entrepreneurs across the country start and grow their small businesses. Our purpose goes beyond supporting entrepreneurs – we want our employees to feel as empowered as our entrepreneurs to make an impact on our clients and their careers.
Values
Adaptability: Change isn’t scary. You embrace opportunities to adapt and bring others along.
Connection: Connection is important. You lift others up because when they grow you grow.
Excellence: You thrive outside of your comfort zone. You jump at the chance to make things better and have insatiable curiosity.
The Role
Guidant financial is currently looking for a remote Client Relations Specialist. With moderate autonomy, this role will support the Bookkeeping and Tax Services department by coordinating various client communications, department workflows and processing responsibilities.
What You’ll Be Doing
- Lead communication process with clients. Triage and answer technical accounting, product, pricing, and process questions with varying complexity
- Manage and prevent client escalations leveraging customer services and problem-solving skills with technical and product knowledge
- Effectively guide clients through product changes (upgrades or downgrades in service offerings) and follow up on resolutions
- Prepare and explain add-on billing charges
- Process client terminations
- Deliver high quality bookkeeping and tax service to a portfolio of clients of different sizes in multiple industries
- Understand client business models to support with products, processes, and client relations
- Advise on client communication and best practices
Additional Functions
- Support Maintenance, onboarding, and tax teams with phones or email, as needed
- Contributing to department and team projects
- Perform other duties as required
Requirements
- Must be 18 years of age
- Bachelor’s degree in Business, Accounting, or Finance or equivalent experience required
- Proficient knowledge of QuickBooks Online (QBO)/Certification highly desired
- 3 years of progressive bookkeeping experience in a multi-client environment
- 3 years of client servicing experience handling tasks of various complexity for small business owners
- Understands small business accounting and tax services
- Superior verbal (phone) and written communicator who knows how read their audience
- Excellent working knowledge of Microsoft suite including Excel, Outlook and Teams
- Skills in problem solving, process improvement, critical thinking, prioritization
- Ability to work in an autonomous environment where you can be a self-directed, independent worker
- Ability to create an inclusive workplace where everyone feels a sense of belonging by empowering all our employees to speak up, ask questions, and be seen
Other Requirements
- Must pass a background check
- Must meet work from home requirements to qualify
- Complete continuing education based upon current certifications
For this position there are minimum work from home requirements that must be met in order to perform the essential functions in a remote work from home (WFH) environment. These include 1) a space to work out of (i.e., home office) and 2) High speed internet.
Benefits
- Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people
- When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. For the last three years, Guidant has promoted more than 20% of our organization into new and exciting roles!
- Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, and paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays.
- Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment.
- Awesome Culture: Be part of Guidant’s award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events.
- Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.
This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO
The wage for this position is between $57,000 – $62,000 annually.
by twochickswithasidehustle | Oct 3, 2024 | Uncategorized
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by twochickswithasidehustle | Oct 2, 2024 | Uncategorized
Overview:
Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.
Our mission is at the intersection of empathy and innovation — we promote mental well-being for people wherever they are.
Our vision is an empathetic world where nobody feels alone.
Our core values are at the heart of all we do: connect with empathy, center equity, get it done together, and reflect and evolve.
Why you should join our team:
- Our work is transforming the way people in pain access support at their fingertips
- Our work is innovative in the crisis response space
- Our dynamic, fun, and diverse culture
- Our meaningful cause, led by empathy and innovation
- Our strong values at the center of all we do
- Our commitment to diversity, equity and inclusion
- Our commitment to engagement and belonging
- Our commitment to our employees and their holistic wellbeing
- Our value of work/life balance
- Our growth mindset and prioritize professional development
- Our leaders who truly care
What you’ll be doing:
The Public Policy and Advocacy Team collaborates with the federal government, state governments and community stakeholders/partners in advancing and influencing mental health policy and raising awareness about mental health and crisis intervention in service of Crisis Text Line’s mission.
The Government Grants Manager, supports the Community Partnerships arm of the Public Policy and Advocacy team by researching, pursuing and administering federal, state, and community-based grants related to mental and behavioral health. The Grants Manager will be primarily responsible for identifying and responding to Requests For Proposals, negotiating contracts, account managing and reporting on funded projects. This role will influence funding strategy and support the expanding initiatives and vision of the Public Policy and Advocacy team on behalf of the organization. The Grants Manager will support the critical relationship between Research & Impact, Business Development and Public Policy teams.
Responsibilities:
Crisis Text Line is a fast moving, growing organization with a big vision and a critical mission. To serve our mission and vision, each role must be agile and flexible to meet the needs of the business, aligning their work with priorities as defined by their manager and team leaders. The primary responsibility is to conduct the full range of activities required to research, prepare, submit, and manage grant proposals to governmental sources.
Grant Process Management
- Leads our federal, state, and local government grants process from the stages of identification to application to reporting.
- Negotiate grant and service contracts alongside our Legal and Finance departments
- Manage existing grant opportunities at the federal, state, and local government levels.
- Coordinate deliverables for state and local contracts with relevant departments at Crisis Text Line, such as clinical, learning, research & impact, and volunteer experience.
Grant Sourcing and Writing
- Independently research potential grant prospects and collaborate internally to identify opportunities that align with CTL’s mission.
- Pursues new grant opportunities by identifying and writing grant proposals and responses to RFPs related to mental and behavioral health or other topics as prioritized by the organization.
- Assists Development team with assessing and writing foundation grant applications as needed.
Cross – Functional Collaboration
- Maintains strong cross-functional relationships with internal teams including but not limited to Business Development, Marketing and Communications, Legal, Finance, Build, Research & Impact, and other teams necessary to support the grant process.
- Leads contracts and invoice management in conjunction with the legal and finance teams.
- Attends regular meetings with Business Development’s leadership and team to strategize and collaborate around driving revenue for the organization.
External Representation
- Understands and discusses the specifics of Crisis Text Line with state and local officials and partners.
- Drafting proposals for external conferences and meetings.
- Represents the organization at industry and coalition meetings and conferences, as needed.
Qualifications:
- 4+ years professional nonprofit experience working with federal, state and/or local government grants.
- Knowledge of mental health, nonprofit and community services
- Advanced organizational skills, with a regard for confidentiality.
- Highly proficient in government grant processes and account managment
- Advanced proficiency in grant writing
- Financial experience with budget creation and reporting
Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.
The full salary range for this position, across all United States geographies, is $67,452-$93,250 per year. The upper portion of the salary range is typically reserved for existing employees who demonstrate strong performance over time. Starting salary will vary by location, qualifications, and prior experience; during the interview process, candidates will learn the starting salary range applicable for their location. We pay competitively in the tech-forward nonprofit space and offer a robust benefits package.
Only candidates in the following states will be eligible for employment: CA, CO, CT, FL, GA, HI, IL, IN, IA, MD, MA, MI, MO, NJ, NM, NY, NC, OH, PA, TN, TX, UT, VA, WA.
Benefits:
Crisis Text Line employee benefits are thoughtfully designed using an equity lens, acknowledging that we are all unique human beings with individual life circumstances that require flexibility and support.
Benefits include:
- 20 paid holidays including:
- Federal holidays like Juneteenth and Labor Day
- Election day
- Holiday break from Dec 24 through January 1
- 2 renewal days
- 2 floating holidays
- Flexible paid time off, including:
- 15 vacation days
- 3 personal days
- 7 sick days
- Medical, dental, and vision benefits for the staff member and family at no cost to the employee
- 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution
- 12 weeks paid parental leave (after 6 months of employment)
- Student loan repayment (after 2 years of continuous full time service)
- Family support through a virtual childcare platform
- Stipends/Allowances
- Mental health (Monthly)
- Internet Service (Monthly)
- Professional Development (Annual)
- Wellness (Annual)
- Home office setup (One time/First year)
(Benefits are only for US-based employees. International benefits may differ).
Crisis Text Line is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We provide reasonable accommodation to individuals who have a disability and meet the skill, experience, education, and other job-related requirements of the role to allow the individual to perform the essential functions of the job.
by twochickswithasidehustle | Oct 2, 2024 | Uncategorized
RemoteApply
Overview:
Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need.
Our mission is at the intersection of empathy and innovation — we promote mental well-being for people wherever they are.
Our vision is an empathetic world where nobody feels alone.
Our core values are at the heart of all we do: connect with empathy, center equity, get it done together, and reflect and evolve.
*Please Note: This position is limited only to candidates who permanently reside in Texas, Michigan, Illinois, North Carolina, or Florida at this time.
Supervisors are a critical position to the success of Crisis Text Line. You will provide real-time guidance to our remote volunteer Crisis Counselors in offering the best possible quality care to our texters. You’ll take conversations with texters when needed, and will assist with high-risk situations including active rescues and mandatory reports. You’re fostering, supportive, and always have both the texter and the Crisis Counselor experience top of mind
Who you are:
- Leader: You are self-motivated, have people management skills and take initiative when you see opportunities for growth.
- Expert multitasker: You are extremely focused and can effectively prioritize and monitor multiple tasks at one time in a fast paced environment.
- Effective communicator: You articulate clearly and effectively with staff and Crisis Counselors on our Platform. You stay focused and concise while being caring and positive.
- Problem-Solver: You are a critical thinker who can quickly identify problems and bring your best solutions to the table and are motivated to take action.
- A big thinker: You love to team up! You are always thinking of ways to better the quality of service to our texters and Crisis Counselors.
- Tech-Savvy: You are proficient in G-suite and are totally comfortable navigating new and exciting websites and online platforms.
What you’ll do:
- Perform active rescues when texter safety has been identified as imminent risk
- Monitor volunteer Crisis Counselor conversations for training adherence and quality support
- Work with volunteer Crisis Counselors in providing coping skills and exercise safety protocols in high-risk situations
- Assist volunteer Crisis Counselors to identify texter needs and develop a support and plan for safety
- Ensure volunteer Crisis Counselors adherence to code of conduct and escalate if required
- Provide real time feedback on conversation quality.
- Participate in trainings and internal working groups to increase quality service delivery
Requirements:
- You have 3+ years of crisis intervention work experience beyond volunteerism.
- Ability to work flex shifts as needed to meet the needs of the business outside of assigned shifts, up to 26 hours per week, including weekends, nights, and holidays.
- The current available shift is:
- Thursday, Friday, and Saturday – 10p – 6a EST
- Sunday, Monday, Tuesday – 10p – 6a EST
Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, online job tasks, etc.
Pay Rate: $25.31 per hour
Benefits:
Crisis Text Line employee benefits are thoughtfully designed using an equity lens, acknowledging that we are all unique human beings with individual life circumstances that require flexibility and support.
Benefits include:
- 20 paid holidays including:
- Federal holidays like Juneteenth and Labor Day
- Election day
- Holiday break from Dec 24 through January 1
- 2 renewal days
- 2 floating holidays
- Flexible paid time off, including:
- 15 vacation days
- 3 personal days
- 7 sick days
- Medical, dental, and vision benefits for the staff member and family at no cost to the employee
- 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution
- 12 weeks paid parental leave (after 6 months of employment)
- Student loan repayment (after 2 years of continuous full time service)
- Family support through a virtual childcare platform
- Stipends/Allowances
- Mental health (Monthly)
- Internet Service (Monthly)
- Professional Development (Annual)
- Wellness (Annual)
- Home office setup (One time/First year)
(Benefits are only for US-based employees. International benefits may differ).
Crisis Text Line is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We provide reasonable accommodation to individuals who have a disability and meet the skill, experience, education, and other job-related requirements of the role to allow the individual to perform the essential functions of the job.
by twochickswithasidehustle | Oct 2, 2024 | Uncategorized
JOB TITLE: Research Assistant DEPARTMENT: Health Services Research LOCATION: Fully Remote
STATUS: Non-Exempt – Part-time
SUPERVISOR TITLE: Research Director
GENERAL PURPOSE OF THE JOB:
- Southern California University of Health Sciences is currently seeking a part-time Research Assistant.
- The Research Assistant will support projects across the Clinical and Health Services Research (CHSR) project portfolio with the primary responsibility of assisting the research team in various stages of research and publication. The role involves conducting comprehensive literature reviews, managing and formatting citations, and performing basic literature searches.
- Additionally, the candidate will generate graphs and spreadsheets to effectively portray research results and prepare, maintain, and update summaries of research milestones for marketing purposes.
- This is a part-time position with an expected workload of 20 to 24 hours per week, not to exceed 96 hours per month.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Conduct literature reviews
- Citation management and formatting
- Conducting basic literature searches
- Searching for publicly available datasets
- Fact checks and proofreads manuscripts
- Generates graphs and spreadsheets to portray results
- Prepare, maintain, and update summaries of research milestones for marketing purposes
- Reviewing and copyediting drafted research abstracts, manuscripts, and/or grant proposals
- Develop or assist in the development of interview schedules; contact potential subjects to introduce and explain study objectives and protocol and to arrange interviews
- Conduct and record interviews with subjects, in accordance with predetermined interview protocol, data collection procedures and documentation standards
- Review and edit data to ensure completeness and accuracy of information; follow up with subjects to resolve problems or clarify data collected
- Prepare findings for publication and assist in data management
- Assist with development of research protocols
- Track and compile data for progress reports
- Attend project meetings
- Piloting surveys for clarity and functionality
- Perform miscellaneous job-related duties as assigned
Attendance
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines, beginning and ending assignments on time.
Fully Remote
While this position is fully remote, there may be opportunities to attend meetings or events on
the SCU campus as relevant to a particular project or initiative. Candidates should expect to be available and responsive Monday through Thursday during the Pacific time zone workday, with some flexibility for personal schedules and time zone differences within the U.S. Computer and other equipment necessary for remote work will be provided. Candidates must have access to strong and secure internet connectivity.
Interpersonal
The Clinical and Health Services Research team is guided by the values of equity, collegiality, respect for persons, integrity, and a whole-person perspective. We aspire to exhibit these values in the daily conduct of research activity. The data analyst serves as a key team member in these research endeavors and should intend to exhibit and advocate for these values within the role.
Leadership
This position has no formal leadership responsibilities, but there may be opportunities to mentor other faculty and/or SCU students in the development of data management and analysis skills.
Candidates should expect to collaborate closely with members of each project team and may frequently take a leadership role regarding the handling of data throughout the research process.
Organization
Clinical and Health Services Research
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.
EDUCATION AND/OR EXPERIENCE:
REQUIRED:
- Bachelor’s degree in a health-related field
- Experience with mixed methods data management and analysis for health research
PREFERRED:
- Master’s degree in a health-related field
- Experience with grant writing for federal and private funding
LANGUAGE SKILLS:
Excellent written and verbal communication skills.
COMPUTER SKILLS:
Experience with:
- Microsoft Office Suite (Word, Excel, PowerPoint)
CERTIFICATES, LICENSES, REGISTRATIONS:
None Required
OTHER SKILLS AND ABILITIES/ QUALIFICATIONS:
- Knowledge of statistics and experience using statistical packages for analyzing datasets (e.g., R, SAS, Stata, etc.)
- Familiarity with qualitative and mixed methods data analysis, and experience with qualitative software (e.g. Dedoose, NVivo)
- Statistical and analytical skills with the ability to organize, clean, analyze, and disseminate significant amounts of data with attention to detail and accuracy
- Ability to take initiative, problem-solve, exercise excellent judgement, demonstrate critical thinking skills, and adapt to frequently shifting priorities in diverse settings
- Experience with qualitative coding and collaboration on qualitative research projects
- Expertise in data modeling and understands relationships between data items
- Self-starter with good time management, initiative, and professional work style
- Experience with health-related data and/or population surveys
- Ability to clearly interpret and implement healthcare data analysis policies and procedures
- Ability to prioritize and multi-task
PHYSICAL DEMANDS:
This position has no physical demands.
WORK ENVIRONMENT:
This is a remote position.
SCU CORE VALUES:
- Integrative Health: We teach, learn, collaborate, and lead by creating an open environment for multiple disciplines and professionals to bring their shared and unique skills together for the benefit of patients and students.
- Evidence-based Practice: We value a culture of inquiry, assessment, research, scholarship, and judicious use of current best evidence to inform our decisions and work.
- Health Equity: We value people equally. We strive to educate graduates that are prepared to improve individual and community health.
- Inclusivity: We welcome everyone regardless of age, race, ethnicity, class, religion, gender, gender expression, sexual orientation, disability, or any other similar or protected status. We believe inclusivity leads to more diversity in our reasoning, better representativeness in
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