by Terrance Ellis | Jan 21, 2026 | Uncategorized
This is a client-facing operations and relationship management role supporting Sharecare HDS audit contracts. If you can manage payor relationships, keep projects moving, track metrics, and own invoicing/collections without letting details slip, this is your lane.
About Sharecare
Sharecare is a digital health company helping people unify and manage their health through a data-driven virtual health platform. Their work supports providers, employers, health plans, government organizations, and communities, with a focus on improving outcomes and expanding access to care.
Schedule
- Full time
- Remote
- Client-facing role with internal coordination across teams
- Limited travel may be required for client meetings
What You’ll Do
Act as the primary point of contact for assigned payor customers
Manage relationships, internal communication, workflow, and completion of Audit Line of Business contracts
Coordinate with Sales on customer agreement specifics and ensure alignment on expectations
Communicate with customers throughout project scope, including data feed issues, metric performance, and status calls
Generate reports and track key metrics and performance using company tools
Prepare, proof, and edit documents and spreadsheets (Excel-heavy)
Own financial tasks tied to the Audit line, including invoicing and collections
Attend and participate in client meetings and provide updates to stakeholders
Serve as backup for other responsibilities as needed and take on additional duties as assigned
What You Need
Bachelor’s degree preferred (or equivalent experience)
High proficiency in Microsoft Office, especially Excel and PowerPoint
Strong reporting skills with the ability to translate data into clear updates
Ability to prioritize tasks, manage workflow changes, and drive projects to completion
Strong written and verbal communication skills with a professional client-facing presence
Typing speed of 50 WPM
Ability to work independently while collaborating with internal teams
Helpful (Not Required)
Release of Information (ROI) experience
Healthcare knowledge
Benefits
Remote role
High-visibility customer-facing work with ownership of contracts, metrics, and financial follow-through
Opportunity to grow within a fast-moving digital health organization
This posting is 30+ days old, which usually means one of two things: either the role is hard to fill, or they’re waiting for the right person who’s strong in Excel, client management, and healthcare ops. If you match that, don’t assume it’s dead, assume they’re picky.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 21, 2026 | Uncategorized
This is a detail-heavy healthcare admin role focused on completing FMLA and short-term disability forms fast and correctly. If you know medical office workflows, understand medical terminology, and you’ve handled disability/FMLA paperwork before, this is a solid remote lane with clear turnaround expectations.
About Sharecare
Sharecare is a digital health company helping people unify and manage their health through a data-driven virtual health platform. Their teams support members, providers, employers, health plans, and communities with services designed to improve access and outcomes.
Schedule
- Full time
- Remote (role listed as Remote CT)
- Turnaround-driven work: forms completed within 5–7 days after payment
- Mix of paperwork processing, customer communication, and medical records handling
What You’ll Do
Process FMLA and short-term disability paperwork efficiently and accurately
Complete FMLA/Disability forms using industry standard responses based on specialty practice
Communicate with patients and physician coordinators with a patient-centered, upbeat tone
Handle medical record requests while following HIPAA and HITECH compliance requirements
Answer inbound calls across multiple lines and log call data in an Excel tracking tool
Validate and process incoming requests for protected health information (PHI)
Pull forms and PHI requests daily for invoicing and load into RMS
Monitor EMR accounts to ensure requests are received and processed within required timeframes
Verify patient identity using key identifiers and screen incoming PHI for data protection
Verify requesting party contact details (fax/address) and maintain an Accounting of Disclosure log
Maintain professional relationships with account clients and provide attentive service to patients and representatives
What You Need
Experience with FMLA/Disability forms (required)
Familiarity with medical terminology and medical office processes
At least 1 year experience in a medical records department or similar setting
Strong computer skills, including Microsoft Word and Excel
Excellent organization and ability to multitask while staying accurate
Typing speed of 50 WPM
Comfort using fax, copier, and scanning machines
Strong communication skills with proven customer service ability
Self-motivated team player who can learn new equipment and processes quickly
Benefits
Remote role (CT listing)
Healthcare-adjacent experience combining records, compliance, and form completion
Clear workflow expectations and measurable turnaround goals
Posted 14 days ago, so it’s been sitting a bit. That can be good. It may mean they’re being picky because they need people who already know FMLA/STD forms. If that’s you, apply.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 21, 2026 | Uncategorized
This is a privacy-first medical records role where accuracy is the job. You’ll process Release of Information (ROI) requests end to end, making sure the right records go to the right authorized people, on time, and fully compliant with HIPAA and company policy.
About Sharecare
Sharecare is a digital health company helping people manage their health through a data-driven virtual health platform. Their teams support members, providers, employers, health plans, and communities with services designed to improve access, engagement, and outcomes.
Schedule
- Full time
- Remote (role listed as Remote GA)
- Productivity and quality standards with daily request processing
- Work involves frequent scanning, transmitting, and documentation tasks
What You’ll Do
Process release of information requests from start to finish, following established procedures and productivity standards
Retrieve medical charts, scan records accurately, and transmit records daily according to request requirements
Date-stamp incoming requests and highlight key details to support efficient processing
Validate requests and authorizations to ensure releases comply with HIPAA, company policy, and the specific authorization
Perform quality checks to ensure accuracy, confidentiality, and proper invoicing
Provide strong customer service by confirming understanding of the request and following through as promised
Handle incoming requests and inquiries as needed (mail, phone, fax)
Maintain working knowledge of state laws and fee structures related to medical records release
Support additional assignments and help with backlogs when needed
Maintain confidentiality and handle privileged information ethically and securely
What You Need
High school diploma or GED
2+ years of experience in a medical records department or similar setting preferred
Strong computer skills, including working knowledge of Microsoft Word and Excel
Excellent organizational skills and ability to multitask
Typing speed of 50 WPM
Comfort using office equipment like fax machines, copiers, and scanners
Self-motivated team player with proven customer satisfaction skills
Ability to learn new equipment and processes quickly
Benefits
Remote role
Healthcare-adjacent experience in ROI processing and HIPAA compliance
Clear procedures, quality standards, and productivity benchmarks
Posted 4 days ago, so it’s active but still fresh. If you’ve got ROI or medical records experience and you type fast, this is worth a serious look.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 21, 2026 | Uncategorized
If you’re detail-obsessed in a good way and you can stay locked in on accuracy all day, this role is a clean fit. You’ll enter and validate patient data across internal systems and multiple EMR platforms, supporting Release of Information (ROI) workflows while staying strict on HIPAA compliance.
About Sharecare
Sharecare is a digital health company helping people unify and manage their health in one place through a data-driven virtual health platform. They support individuals, providers, employers, health plans, and communities with tools designed to improve access and outcomes.
Schedule
- Full time
- Remote (role listed as Remote NH)
- Fast-paced, benchmark-driven environment focused on accuracy and productivity
- Work involves frequent typing and navigating multiple systems and EMRs
What You’ll Do
Accurately enter and update patient information in Sharecare internal systems and client EMR platforms
Navigate multiple EMR systems to retrieve, validate, and process protected health information (PHI)
Maintain data accuracy and consistency while meeting productivity benchmarks
Follow HIPAA and privacy policies to protect sensitive patient and client information
Collaborate with teammates to support process improvements and service quality
Communicate professionally with internal and external stakeholders as needed
Complete required compliance training and maintain annual HIPAA certification
What You Need
Proficiency with Microsoft Office
Strong organization, multitasking, and time management skills
Ability to meet deadlines while maintaining high accuracy
Quick learner who can pick up new tools, systems, and processes fast
Strong documentation, communication, and customer service skills
Self-motivated and dependable, able to work independently or on a team
Ability to maintain productivity, utilization, and quality performance standards
Physical Requirements
Ability to sit or stand for extended periods
Comfort with long periods of typing, reading documents, and screen work
Ability to lift and carry up to 25 lbs
Clear speaking/hearing ability and good hand-eye coordination for job tasks
Benefits
Remote role
Healthcare-adjacent experience with EMRs, ROI workflows, and information governance
Structured environment with clear productivity and quality expectations
Posted today, so you’re early. If you like focused work and you’re solid with accuracy, jump on it while the posting is fresh.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 21, 2026 | Uncategorized
If you’re built for motivational coaching and you can keep people moving when life is heavy, this role is a real impact lane. You’ll coach members by phone, help them change health behaviors, and support a broader care team focused on population health outcomes.
About Sharecare
Sharecare is a digital health company helping people unify and manage their health in one place through a data-driven virtual health platform. They partner with employers, health plans, providers, and communities to improve access, engagement, and long-term well-being.
Schedule
- Full time
- Remote
- Start date: Monday, March 16, 2026
- Monday–Friday: must be open to any shift between 10:30am and 9:00pm CST (evening shifts are common)
- Required: every fourth Saturday, 8:00am–4:30pm CST
- Training: 6 weeks, 8:00am–4:30pm CST
- No missed training days due to the structured schedule
- Hard-wired internet required (WiFi not permitted)
What You’ll Do
Conduct telephonic health coaching and support calls, including:
Engagement calls (inbound/outbound) to enroll eligible participants in programs
Coaching calls (inbound/outbound) using behavior change strategies to reduce health risks
Chase calls (outbound) to reconnect with enrolled members who have not scheduled follow-ups
Coach members on lifestyle topics like nutrition, exercise, stress reduction, sleep, weight management, and smoking cessation
Track progress, document member interactions, and monitor program efficacy in the system
Adhere to schedule and caseload expectations, supporting contact center style metrics
Coordinate services with a multidisciplinary care team, including nurses, pharmacists, and external vendors
Participate in daily and monthly meetings to share insights, updates, and findings
Support operational needs across assigned customers and programs as required
What You Need
Bachelor’s degree in a health-related field (Psychology, Nutrition, Exercise Science, etc.)
- In specific cases, NBHWC certification may substitute for the “health-related” component of the degree
1–2 years of related experience (customer service experience is a plus)
Strong interpersonal communication skills with a motivating, supportive presence
Ability to learn and apply motivational interviewing techniques
Comfort multitasking: coaching while navigating software and entering data for extended periods
Proficiency in Microsoft Office and computer-based documentation
Ability to work independently, prioritize, and adapt to schedule changes as needed
Benefits
Hourly rate: $21.50
- $25/hour if you hold certification through NBHWC or CHES
Remote role
Work that directly impacts member health outcomes through coaching and behavior change
Posted today, which is prime time. But read the fine print: the schedule window is wide, Saturdays rotate in, and training has zero flexibility. If you can commit to that, this is a strong role.
Happy Hunting,
~Two Chicks…
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