by Terrance Ellis | Dec 23, 2025 | Uncategorized
Two sentences that grab attention and tell remote job seekers why this role matters.
Cadence is building proactive, daily-at-home care for seniors managing chronic conditions, not the “wait until it’s an emergency” system we’re used to. In this role, you’ll coach and support patients remotely alongside RNs and NPs, helping them stick to care plans and stay out of the ER.
About Cadence
Cadence Health delivers technology-enabled remote care that extends primary care teams and supports patients at home every day. They partner with health systems to monitor and coach tens of thousands of patients, improving outcomes and reducing avoidable hospital visits.
Schedule
- Full-time, remote
- Required schedule: Monday–Friday, 8am–5pm or 9am–6pm in Pacific or Mountain Time Zones
- Reliable home internet required; wifi speed test required before interviews
What You’ll Do
- Support patient care under the direction of Cadence Nurse Practitioners and clinical policies
- Provide 1:1 coaching for chronic conditions (type 2 diabetes, hypertension, cardiovascular disease, and more)
- Conduct assessments on health status, lifestyle behaviors, nutrition habits, and readiness to change
- Help patients execute personalized care plans focused on behavior change, nutrition, activity, and self-management
- Monitor progress and adherence through regular check-ins and remote monitoring tools
- Educate patients on disease management, medication adherence, symptom recognition, and prevention
What You Need
- Active Medical Assistant certification from an accredited association (AAMA, AAH, AMT, NHA, NAHP, or NCCT)
- 5+ years of Medical Assistant experience
- Strong behavioral-based coaching skills and patient education experience (chronic conditions)
- Solid clinical assessment competency and high-touch patient support mindset
- Strong written, verbal, and interpersonal communication
- Reliable attendance, punctuality, and ability to work with minimal supervision
- Tech comfort across multiple systems; remote patient support experience is a plus
- Ability to thrive in a fast-paced, high-growth environment while maintaining clinical standards
Benefits
- Medical, dental, and vision insurance
- Teladoc (virtual primary care)
- Competitive PTO
- 401(k) + match
- Remote onboarding stipend for equipment/home office setup
- Paid parental leave
- Discounts via TriNet
- Charitable donation match program
This one’s a fit if you’re equal parts clinical and coach. If you love patient education, behavior change, and consistent follow-through (not just rooming patients and taking vitals), you’ll cook here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 23, 2025 | Uncategorized
Two sentences that grab attention and tell remote job seekers why this role matters.
If you’re an LPN who can run a tight intake call, spot needs fast, and connect patients to real resources, this role lets you shape the first chapter of their care journey. You’ll complete initial assessments for newly enrolled chronic care patients and help coordinate services that keep them stable at home.
About CareHarmony
CareHarmony is a venture-backed healthcare startup helping physicians thrive in value-based care. They combine population health technology with 24/7 care coordination services to improve outcomes for chronically ill patients.
Schedule
- Full-time, 100% remote (U.S.)
- Monday–Friday, no weekends
- Rotational on-call: about once per year on average
- Shift options (CST): 8:00 AM–4:30 PM or 9:00 AM–5:30 PM
- Phone-heavy role: most of your shift will be on calls
- Pay: $21/hour starting, with ability to earn up to $28/hour based on production
- Quarterly bonus program + optional overtime to increase earnings
- Company laptop provided
What You’ll Do
- Accept transfers from the Patient Enrollment team and complete preliminary health assessments for newly enrolled patients
- Answer patient questions and create an open, supportive dialogue to identify needs
- Provide patient education and improve health literacy around chronic condition management
- Identify and coordinate helpful community resources for patient care
- Support medication management: adherence, potential concerns, refill coordination
- Help ensure timely delivery of services such as Home Health, DME, Home Infusion, and other critical needs
- Take thorough real-time notes during phone calls and document accurately
- Adapt quickly and stay organized in a fast-paced environment
What You Need
- Active Compact/Multi-State LPN or LVN license (required)
- At least 3 years of direct patient-facing experience
- Experience coordinating resources for chronic care management patients
- Strong written and verbal communication skills
- Technical comfort with Microsoft Office Suite
- Ability to handle a phone-forward workflow and stay detailed under pressure
- Remote setup: high-speed Wi-Fi + HIPAA-compliant home office/workspace
Benefits
- Medical, dental, vision
- 401(k) with company match
- Paid holidays
- PTO
- Sick time
One thing to be real about: “earn up to $28/hr based on production” usually means your speed, documentation quality, and outcomes matter a lot. If you like measurable goals and moving through structured intake workflows, that can be great. If you hate being tracked, it can feel tight.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 23, 2025 | Uncategorized
Two sentences that grab attention and tell remote job seekers why this role matters.
If you’re the kind of person who can take messy reporting needs and turn them into clean, compliant deliverables, this one’s for you. You’ll customize and troubleshoot medical report templates that support home sleep apnea testing, where better reporting helps more patients get diagnosed.
About ZOLL (Itamar)
ZOLL makes medical devices, software, and services used worldwide to improve patient outcomes. ZOLL Itamar focuses on home sleep apnea testing with the WatchPAT® family, an FDA-cleared portable test designed to help diagnose respiratory sleep disorders and reach the many patients who remain undiagnosed.
Schedule
- Remote role (listed under Atlanta, GA)
- Temporary assignment
- No travel required
- Pay: $30.00/hour
What You’ll Do
- Design and modify report templates using SAP Crystal Reports based on customer requirements and system constraints
- Create, test, and deploy reporting solutions that meet business and compliance standards
- Troubleshoot report-related issues and support ongoing maintenance of reporting tools
- Balance accuracy, usability, and compliance when selecting techniques and implementing changes
- Work independently while collaborating with stakeholders as needed
- Follow internal policies, standards, and any other assigned duties
What You Need
- Bachelor’s degree (or currently pursuing) in Computer Science, Information Technology, Health Informatics, or a related field
- Familiarity with reporting tools such as SAP Crystal Reports and/or Excel (or similar tools)
- Basic understanding of data structures and logic
- Strong attention to detail and a willingness to learn
- Clear communication skills and ability to work well with others
- Internship or academic experience in IT, data analysis, or healthcare technology
- Awareness of healthcare regulations such as HIPAA or GDPR
Benefits
- Benefits details are provided by ZOLL (varies by role and eligibility)
One quick reality check: this is a temporary assignment, so it’s great for income and experience, but don’t treat it like a “forever” move. If you apply, position yourself as someone who can ramp fast, document what you build, and leave the reporting ecosystem cleaner than you found it.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 23, 2025 | Uncategorized
Two sentences that grab attention and tell remote job seekers why this role matters.
If you love being the person who untangles the “how is this even happening?” issues and turns them into cleaner systems, this is your lane. You’ll support life-saving acute care tech by owning escalations, improving workflows, and making the product better through real customer insight.
About ZOLL
ZOLL Medical builds medical devices, software, and services used worldwide to diagnose and treat serious cardiopulmonary and respiratory conditions. Their Acute Care Technology division serves EMS, hospitals, public safety, and military customers with products like AEDs, ventilators, temperature management solutions, and more.
Schedule
- Job type: Remote
- Applications accepted through: Jan 02, 2026
- Pay range: $18.00–$26.00/hour (varies by location, shift, skills, education, and experience)
What You’ll Do
- Serve as a subject matter expert for assigned SaaS products and own escalated cases end-to-end
- Troubleshoot complex issues using advanced root cause analysis
- Mentor junior team members on product knowledge and support technique
- Lead cross-functional initiatives with product, engineering, and marketing to improve workflows and customer satisfaction
- Use historical customer data to anticipate issues and prevent escalations
- Partner with R&D to address recurring issues and contribute insights that influence the product roadmap
- Maintain and improve knowledge base content, including approving and authoring articles
- Analyze customer usage trends and recommend process and product improvements
- Understand how products within the suite integrate and guide customers toward optimized solutions
- Build readiness to support international customers with region-specific requirements (example: Canada)
What You Need
- Bachelor’s degree in a related field or equivalent professional experience
- Typically 4–6 years of product support experience, including advanced troubleshooting
- Ability to independently resolve complex, escalated issues
- Strong analytical thinking and comfort working with customer data and trends
- Mentorship skills and a team-first mindset
- Cross-functional leadership and collaboration skills
- Comfort supporting SaaS products, including configurations and integrations
Benefits
- Comprehensive benefits available (details provided by ZOLL via their benefits site)
Heads up, truth time: the title and the body don’t match. It says “Product Support Specialist II” at the top, but the summary describes “Product Support Specialist III.” That can mean the posting got recycled or the leveling is flexible. If you apply, tailor your resume to the responsibilities and ask in the recruiter screen which level they’re actually hiring for and where you’d slot.
If you want to move fast, copy/paste your current resume bullets for support work and I’ll rewrite them to mirror their language (SME, escalations, RCA, KB ownership, cross-functional initiatives) without sounding like a robot.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 23, 2025 | Uncategorized
This role is for a builder. You’ll take new payment products from “great idea” to “running clean in the real world” by designing workflows, tightening controls, documenting SOPs, and making sure teams can actually support what gets launched. If you like process mapping, cross-functional wrangling, and making operations smoother after go-live, this is your lane.
About One Inc
One Inc provides insurers a digital payments platform designed to improve customer experience while reducing risk and payment processing costs. They operate at significant scale in insurance payments, managing more than $2.5B annually across their platform.
Schedule
- Full-Time, Remote (United States)
- Salary range: $79,000–$89,000/year
- Works across Product, Technology, Business teams, and external vendors/partners
What You’ll Do
- Support the operationalization of new payment products from concept through launch, ensuring smooth integration into One Inc’s platform
- Coordinate with cross-functional teams to define and implement workflows, procedures, and controls for each new product
- Create, maintain, and update SOPs, process flows, and control documentation aligned to best practices and regulatory requirements
- Design and implement operational controls to reduce risk, strengthen security, and maintain reliability and compliance
- Facilitate cross-functional collaboration and communication to support compliant, well-governed launches
- Partner with vendors and external stakeholders to streamline payment operations and reduce redundancy
- Identify opportunities for automation and scalable process improvements as product offerings expand
- Develop training materials and deliver training to internal teams on new procedures and workflows
- Monitor post-go-live performance against KPIs and SLAs, troubleshoot operational issues, and adjust processes as needed
- Track operational performance of newly launched products and provide insights and recommendations for continuous improvement
What You Need
- Bachelor’s degree in business or a relevant field
- 5+ years of experience in the payments industry
- Knowledge of digital payments, fintech, or SaaS operating models (preferably banking, financial services, or insurance tech)
- Working knowledge of payment rails and flows (ACH, credit/debit cards, real-time payments, etc.)
- Experience in regulated environments; familiarity with PCI-DSS, NACHA, AML/KYC preferred
- Hands-on experience with workflow/project tools (Jira, Asana, Monday.com)
- Strong skills in: process mapping, SOP development, operational controls, risk/compliance awareness, stakeholder communication, and vendor coordination
- Bonus: Lean Six Sigma certification or similar process improvement training
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Stock options
- Work/life balance focus
- Promote-from-within culture
Quick reality check (so you don’t waste time): this job is very payments-industry heavy. If your background is more general ops/project work without payment rails and compliance exposure (PCI/NACHA/AML), you’ll need to tailor your resume hard to prove you’re not learning payments from scratch.
If this role fits, go into your resume and make sure these words show up clearly: process mapping, SOPs, operational controls, product launch/go-live, KPIs/SLAs, ACH/card flows, risk/compliance, cross-functional leadership, Jira/Asana.
Happy Hunting,
~Two Chicks…
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