PAP Scheduler – Remote (US)

Make a profound impact on patients’ lives.

About AdaptHealth
AdaptHealth is a leading provider of full-service home medical equipment, products, and services that empower patients to live their best lives — outside the hospital and in their homes. We are actively recruiting nationwide and seek compassionate, driven professionals who are passionate about making a difference.

Schedule

  • Pay: Competitive, based on experience
  • Monday–Friday, standard business hours
  • Fully Remote

Responsibilities

  • Schedule appointments for patients to pick up PAP (Positive Airway Pressure) equipment and receive usage instruction.
  • Explain insurance coverage details and patients’ financial responsibility, ensuring payment is collected prior to processing supply orders.
  • Provide inbound and outbound call support, verifying patient information and delivery details.
  • Educate patients on compliance requirements for insurance reimbursement.
  • Troubleshoot equipment issues over the phone and recommend products to improve care quality.
  • Send letters to patients when contact cannot be established.
  • Review documentation for validity prior to processing orders.
  • Document all account activity in standard formats, including delivery expectations and patient communications.
  • Ensure orders received via CMB, email, fax, or phone are processed in a timely and accurate manner.
  • Identify and recommend process improvements to increase efficiency and cost savings.
  • Support departmental goals by assisting team members with schedules and tasks.
  • Perform other duties as assigned.

Requirements

  • High School Diploma or equivalent required.
  • Minimum 1 year of related experience in healthcare administration, financial services, insurance customer service, claims, billing, or call center support.
  • Experience in a Medicare-certified HME (Home Medical Equipment) environment strongly preferred.
  • Strong communication skills with the ability to explain coverage, compliance, and financial responsibilities to patients.
  • Excellent organizational skills with attention to accuracy and detail.
  • Comfortable working with insurance guidelines and reimbursement processes.

Benefits

  • Competitive compensation with growth opportunities.
  • Fully remote position with stable weekday schedule.
  • Opportunity to positively impact patient health outcomes.
  • Supportive, mission-driven team culture.
  • Equal Opportunity Employer: AdaptHealth values diversity and does not discriminate based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other protected status.

Ready to help patients live healthier, more independent lives? Apply now and join the AdaptHealth team!

Happy Hunting,
~Two Chicks…

APPLY HERE


Insurance Follow-Up Rep (Phyician) – Remote

Join a USA Today Top 100 Workplace & Best in KLAS Team!

About RSi
For over 20 years, RSi has proudly supported healthcare providers, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for providers and fostering an unbeatable culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

Schedule

  • Pay Range: $58,000–$60,000 annually
  • Monday–Friday, 8:00 AM–5:00 PM EST
  • Fully Remote

Responsibilities

  • Perform follow-up on outstanding insurance and patient balances via payer portals, phone calls, and correspondence.
  • Analyze denials to identify trends, root causes, and recommend process improvements.
  • Monitor assigned worklists or aging reports to ensure timely resolution.
  • Investigate unpaid or denied claims to secure reimbursement.
  • Review EOBs/ERAs to determine actions for denied or underpaid claims.
  • Submit reconsiderations, corrected claims, and appeals in compliance with payer guidelines.
  • Resolve claim issues such as medical necessity, authorization, bundling, or eligibility rejections.
  • Contact patients to verify or update insurance information as needed.
  • Identify underpaid claims and dispute with payers when appropriate.
  • Accurately document all actions in workflow systems.
  • Collaborate with coding, patient access, billing, and compliance teams to prevent recurring denials.
  • Support onboarding and training of new team members on payer-specific requirements.
  • Escalate unresolved issues appropriately and adhere to departmental productivity and quality standards.

Requirements

  • Minimum 3+ years of medical billing or insurance follow-up experience (healthcare or hospital setting preferred).
  • Strong understanding of claim lifecycles, denial management, and payer processes.
  • Proficiency with CMS-1500 forms, CPT, HCPCS, ICD-10, and payer-specific rules.
  • Rural Health Clinic billing experience preferred.
  • Experience with systems such as Epic, Cerner, Meditech, SSI, IDX/Centricity, Athena, Keane, or similar.
  • High school diploma or equivalent required; associate degree preferred.
  • Preferred certifications: CRCR (HFMA), CPB (AAPC), CMRS (AMBA).
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Understanding of HIPAA and compliance regulations.

Benefits

  • Competitive pay with ample opportunities for career growth.
  • Fully remote position with a stable Monday–Friday schedule.
  • Collaborative, performance-driven environment with expert leadership.
  • Mission-driven work supporting essential healthcare providers.
  • Recognition as a nationally respected leader in revenue cycle management.

Physical Requirements

  • Comfortable working at a computer for extended periods.
  • Ability to occasionally lift up to 15 pounds.

What to Expect When You Apply
After submitting your application, you’ll receive an invitation to complete a skills assessment. Completing this step promptly positions you for an interview and demonstrates your commitment to excellence.

We believe in building exceptional teams where every member can thrive and grow.

Ready to be part of something special? Apply now and join our team!

Happy Hunting,
~Two Chicks…

APPLY HERE

Insurance Follow-Up Representative (Hospital) – Remote

Join a USA Today Top 100 Workplace & Best in KLAS Team!

About RSi
For over 20 years, RSi has proudly supported healthcare providers, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional results for providers and fostering an unbeatable culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

Schedule

  • Pay Range: $58,000–$60,000 annually
  • Monday–Friday, 8:00 AM–5:00 PM EST
  • Fully Remote

What You’ll Do

  • Analyze denials to uncover trends and recommend process improvements.
  • Contact payers via phone, email, and portals to resolve unpaid or denied claims.
  • Review EOBs/ERAs and take appropriate action steps.
  • File appeals and resubmit corrected claims within payer deadlines.
  • Identify and resolve underpaid claims based on contract terms.
  • Document all actions accurately in workflow management systems.
  • Collaborate with coding, registration, billing, compliance, and internal teams to prevent rejections.
  • Monitor aging buckets and maintain KPIs for turnaround time and A/R days.
  • Train and support new team members on payer-specific requirements.
  • Escalate unresolved claim issues to leadership as needed.
  • Support teammates in achieving departmental and client goals.

What You Need

  • Minimum 3+ years of hospital billing, insurance follow-up, or denial management experience.
  • Strong knowledge of UB-04 claim forms, revenue codes, and payer-specific rules.
  • Credentials preferred: CRCR (HFMA), CMRS, CPB, or equivalent.
  • Experience with Epic, Cerner, Meditech, SSI, IDX/Centricity, Athena, Keane, or similar systems.
  • Excellent written and verbal communication skills.
  • Strong analytical, organizational, and problem-solving abilities.
  • Ability to meet deadlines and productivity targets in a fast-paced environment.
  • High school diploma or equivalent required; associate degree preferred.
  • Understanding of HIPAA and compliance requirements.

Benefits

  • Competitive pay with opportunities for career advancement.
  • Fully remote position with a stable Monday–Friday schedule.
  • Collaborative, performance-driven environment with strong leadership support.
  • Mission-driven work supporting essential healthcare providers.
  • Recognition as a nationally respected leader in revenue cycle management.

Physical Requirements

  • Comfortable working at a computer for extended periods.
  • Ability to occasionally lift items up to 15 pounds.

What to Expect When You Apply
After submitting your application, you’ll receive an invitation to complete a skills assessment. Completing this step promptly positions you for an interview and demonstrates your commitment to excellence.

We believe in building exceptional teams where every member can thrive and grow.

Ready to be part of something special? Apply now and join our team!

Happy Hunting,
~Two Chicks…

APPLY HERE

Insurance Follow-Up Rep (Hospice) – Remote

Join a USA Today Top 100 Workplace & Best in KLAS Team!

About RSi
For over 20 years, RSi has proudly served healthcare providers across the nation, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for providers while fostering an unbeatable culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a real impact every day.

Schedule

  • Pay Range: $58,000–$60,000 annually
  • Monday–Friday, 8:00 AM–5:00 PM EST
  • Fully Remote

Responsibilities

  • Follow up with hospice insurance carriers to determine claim denial reasons and resolve unpaid claims.
  • Process hospice claims, payments, adjustments, denials, and outstanding insurance balances.
  • File appeals with government and commercial carriers for denied hospice claims.
  • Analyze unpaid hospice claims and identify root causes of nonpayment.
  • Maintain accurate account documentation and update insurance information as needed.
  • Serve as a liaison with payers, third-party vendors, and administrative staff to resolve billing issues.
  • Monitor and report unusual account activity or workflow challenges to management.
  • Stay current on hospice contracts, regulations, and payer requirements.
  • Adhere to hospice billing standards, departmental practices, and HIPAA regulations.
  • Support departmental goals through collaboration with team members and cross-functional partners.
  • Perform additional duties as assigned.

Requirements

  • High school diploma required; Associate’s degree or higher preferred.
  • 3–5 years of hospice-related insurance follow-up and billing experience required.
  • Experience with UB-04 and HCFA 1500 claim forms for hospice services required.
  • Proficiency with billing systems and add-on software such as Change Healthcare, US Bank, SSI, IDX/Centricity, Epic, Meditech, FastTrack, or Cerner.
  • In-depth knowledge of hospice billing requirements, including CPT, DRG, HCPCS, revenue codes, modifiers, and hospice bill types.
  • Strong communication and documentation skills.
  • Ability to manage multiple projects effectively and maintain confidentiality.
  • Results-oriented, highly organized, and detail-driven.

Benefits

  • Competitive pay with opportunities for advancement.
  • Fully remote position with consistent Monday–Friday hours.
  • Collaborative, performance-driven work environment.
  • Mission-driven work supporting essential hospice and healthcare services.
  • Recognition as a nationally respected leader in healthcare revenue cycle management.

Physical Requirements

  • Comfortable working at a computer for extended periods.
  • Ability to occasionally lift up to 15 pounds.

What to Expect When You Apply
Once your application is received, you’ll be invited to complete an initial skills assessment. Completing this promptly positions you for an interview and demonstrates your commitment to excellence.

At RSi, we build exceptional teams where every member has the opportunity to thrive and grow.

Ready to be part of something special? Apply now and join our team!

Happy Hunting,
~Two Chicks…

APPLY HERE

Healthcare Revenue Cycle Credit Balance Specialist – Remote

Join a USA Today Top 100 Workplace & Best in KLAS Team!

About RSi
For more than 20 years, RSi has partnered with healthcare providers nationwide, earning recognition as a Best in KLAS revenue cycle management firm and a USA Today Top 100 Workplace. Our success comes from delivering exceptional financial results for healthcare providers while building an unbeatable culture for our team. At RSi, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

Schedule

  • Pay Range: $17–$18/hour
  • Monday–Friday, 8:00 AM–5:00 PM EST
  • Fully Remote

What You’ll Do

  • Review and analyze patient and insurance accounts with credit balances to determine root cause.
  • Initiate and process timely refund requests to patients, payers, or other appropriate parties.
  • Research and resolve overpayments caused by duplicate payments, coordination of benefits, or billing errors.
  • Coordinate with internal billing teams, payers, and other departments to resolve discrepancies.
  • Ensure all refund and adjustment activities comply with payer guidelines, internal policies, and regulations.
  • Monitor and track refund requests through completion, following up on delays or denials.
  • Identify recurring issues in credit balances and suggest process improvements.
  • Maintain accurate documentation in the system of record.
  • Handle sensitive patient and financial information in accordance with HIPAA regulations.
  • Perform other duties as assigned.

What You Need

  • High school diploma or GED required; associate degree preferred.
  • 2+ years of healthcare billing or payment posting experience.
  • Strong knowledge of remittance processing (EOBs, ERAs, payer adjustments).
  • Familiarity with medical billing systems (Epic, Cerner, or equivalent) preferred.
  • Understanding of payer types (Medicare, Medicaid, commercial insurance).
  • Strong attention to detail and analytical skills.
  • Proficiency in Microsoft Excel and reconciliation tools.
  • Experience in both hospital and professional billing environments.
  • Familiarity with denial management and payer remittance trends.
  • Ability to meet performance standards: posting accuracy ≥ 97%, volume targets ≥ 95%, timely posting within 48 hours, ≤ 2% error rate in reconciliation.

Benefits

  • Competitive pay with opportunities for career growth.
  • Fully remote role with stable Monday–Friday hours.
  • Collaborative, performance-driven culture with expert leadership.
  • Mission-driven work supporting essential healthcare services.
  • Recognition as a nationally respected leader in healthcare revenue cycle management.

Physical Requirements

  • Comfortable working at a computer for extended periods.
  • Ability to occasionally lift up to 15 pounds.

What to Expect When You Apply
After submitting your application, you’ll receive an invitation to complete an initial skills assessment. Completing this step promptly positions you for an interview and shows your commitment to excellence.

At RSi, we believe in building exceptional teams where every member can thrive and grow.

Ready to be part of something special? Apply now and join our team!

Happy Hunting,
~Two Chicks…

APPLY HERE