by Terrance Ellis | Nov 21, 2025 | Uncategorized
Keep the care moving. This role supports patients by ensuring their therapies get reauthorized quickly and accurately.
About Option Care Health
Option Care Health is the largest independent home and alternate-site infusion provider in the United States. With more than 8,000 team members and 5,000 clinicians, we elevate the standard of care for patients with acute and chronic conditions nationwide. Our culture centers on respect, inclusion, innovation, and empowering our people to grow.
Schedule
• Full-time
• Remote (Texas residents only)
• Monday through Friday
• Fast-paced, accuracy-driven workflow
• Hiring range: $20–$23 per hour (final pay determined by experience, skills, and internal equity)
Responsibilities
• Process therapy reauthorizations quickly and accurately
• Document all communication with plans, referral sources, pharmacies, and patients
• Manage follow-up tasks and outstanding items to ensure timely approvals
• Support supervisors and managers with special assignments as needed
• Maintain productivity and quality expectations in a high-volume environment
• Protect confidential patient information and follow company policies
Requirements
• High school diploma or equivalent
• Minimum 2 years related experience
• Strong multitasking ability with high accuracy
• Able to work efficiently in a fast-paced environment
• Highly detail-oriented with strong follow-through
• Strong discipline and self-management in meeting productivity goals
Preferred
• Healthcare or medical billing experience
• Familiarity with reauthorizations, prior authorizations, or insurance workflows
Benefits
• Medical, dental, and vision insurance
• Paid time off
• Bonding time off
• 401(k) with company match
• HSA and FSA options
• Tuition reimbursement
• Family support resources
• Mental health services
• Company-paid life insurance
• Awards and recognition programs
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 21, 2025 | Uncategorized
Handle the tough calls with confidence. This role is built for someone who can calm chaos, resolve issues fast, and keep customers feeling heard and supported.
About Lake Appliance Repair
Lake Appliance Repair is one of the largest privately held appliance repair companies in the country. Our technicians service refrigerators, washers, dryers, ovens, dishwashers, and more. We pride ourselves on delivering quality repairs and exceptional customer experiences—and that’s where you come in.
Schedule
• Full-time
• Remote
• Fast-paced, customer-focused environment
Responsibilities
• Resolve escalated customer complaints with professionalism and empathy
• Support CSRs by providing guidance, encouragement, and decision-making help
• Deescalate stressful situations and maintain customer satisfaction
• Partner with technicians and managers to solve complex service issues
• Provide phone support when CSRs need assistance
• Maintain accurate documentation and uphold company policies
Requirements
• Minimum 2 years in a Customer Service Management or Escalation role
• Excellent written and verbal communication skills
• Strong conflict resolution abilities
• Detail-oriented and able to multitask in a remote work environment
• High school diploma or equivalent; Associate’s degree preferred
• A genuine commitment to delivering exceptional customer service
Benefits
• Hourly pay based on experience
• 18 days paid time off per year
• Sick pay and holiday pay
• Retirement plan
• Stable, long-term career growth
• Supportive, collaborative team culture
If you can stay calm under pressure and take pride in turning frustrated customers into satisfied ones, this role is a strong match for your skill set.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 21, 2025 | Uncategorized
Keep the heartbeat of the repair team running by making sure technicians always have the right parts at the right time. This role is perfect for someone who thrives on organization, accuracy, and keeping operations smooth behind the scenes.
About Lake Appliance Repair
Lake Appliance Repair is one of the largest privately held appliance repair companies in the country. We support technicians who service refrigerators, washers, dryers, ovens, dishwashers, and more. Our teams value efficiency, great service, and a strong, collaborative culture that’s built to last.
Schedule
• Full-time
• Remote
• Fast-paced, operations-focused workflow
What You’ll Do
• Receive incoming parts and manage daily inventory updates
• Process returns and follow up on missing credits
• Pull usage reports and monitor cycle counts
• Perform quarterly inventory audits for service vehicles
• Negotiate pricing and terms with existing suppliers
• Track trends to determine which parts should be added or removed
• Share weekly progress updates with management
What You Need
• 2 years of experience in inventory, distribution, or operational procedures
• Advanced Microsoft Excel skills
• Strong math and analytical abilities
• Clear written and verbal communication
• High attention to detail and accuracy
• Ability to multitask and stay organized in a remote environment
• High school diploma or equivalent; Associate’s degree preferred
Benefits
• Hourly pay based on experience
• 18 days paid time off per year
• Sick pay and holiday pay
• Retirement plan
• Training, stability, and long-term career growth
• Supportive team culture
If you’re organized, numbers-driven, and ready to support a busy repair team from behind the scenes, this role is calling your name.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 21, 2025 | Uncategorized
Help customers solve appliance issues from home while supporting technicians in the field. If you’re sharp with diagnostics and thrive in a fast-paced service environment, this role will fit you well.
About Lake Appliance Repair
Lake Appliance Repair is one of the largest privately held appliance repair companies in the country. We provide in-home service for major appliances along with virtual troubleshooting support for customers nationwide. Our teams operate with professionalism, transparency, and a strong focus on customer experience.
Compensation
• $20–25 per hour, depending on experience
• Performance bonuses
• 18 days of paid time off per year
• Sick pay and holiday pay
• Retirement plan
Schedule
• Full-time
• Remote
• Fast-paced support environment
Responsibilities
• Diagnose appliance issues remotely and determine parts needed
• Provide virtual troubleshooting support for customers (phone/video)
• Document cases, steps taken, and resolutions with accuracy
• Assist field technicians with pre-visit planning and case prep
• Collaborate with parts and customer service teams to streamline repair workflows
• Support daily operations to keep cases moving efficiently
Requirements
• 1+ year of appliance repair experience (required)
• Strong diagnostic skills and familiarity with common appliance failures
• Excellent communication and customer service skills
• Tech-savvy and comfortable troubleshooting over video
• Strong problem-solving ability and independent work habits
• High school diploma or equivalent (required)
• Ability to pass company-paid background and drug screening
• EPA certification is a plus
Benefits
• Competitive pay with bonus opportunities
• Retirement plan
• Paid holidays, PTO, and sick pay
• Stability in an essential industry
• Ongoing training and advancement opportunities
• Supportive, team-oriented company culture
If you’re an experienced technician who enjoys helping people, solving problems quickly, and working remotely, this is a strong next step.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 21, 2025 | Uncategorized
Join a stable, fast-growing home services company where your billing expertise actually matters and your work directly supports customers, technicians, and leadership.
About Lake Appliance Repair
Lake Appliance Repair is one of the largest privately-owned appliance repair companies in the country, providing professional in-home service for washers, dryers, refrigerators, ovens, dishwashers, and more. We’re a people-first organization that values communication, accuracy, teamwork, and long-term career growth.
Schedule
• Full-time
• Remote
• Flexible scheduling based on team needs
• Fast-paced, high-volume environment
Responsibilities
• Validate warranty coverage and ensure accurate billing for each job
• Close out 80–100 jobs per day with precision and consistency
• Manage 6 A/R accounts, keeping aging under 30 days
• Email customer invoices in required formats with correct spelling and grammar
• Deliver excellent communication to customers and vendors
• Maintain accurate documentation and financial records
• Support internal teams to ensure smooth workflow and timely resolutions
Requirements
• 2+ years of billing experience
• Strong written and verbal communication skills
• High attention to detail and accuracy
• Customer-service mindset
• High school diploma required; Associate’s preferred
• Strong organizational skills and ability to manage multiple tasks
Benefits
• Competitive hourly pay (based on experience)
• Sick pay
• Holiday pay
• 18 days of paid time off annually
• Retirement plan
• Stable, essential-services industry
• Hands-on training and opportunities for advancement
• Supportive, team-oriented work culture
If you’re dependable, detail-oriented, and ready to grow with a company that values your work, this role is a strong fit.
Happy Hunting,
~Two Chicks…
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