by Terrance Ellis | Dec 2, 2025 | Uncategorized
Work from home in a detail-heavy role where you protect funds, clean up loose ends, and keep things compliant. If you like digging into numbers, tracking money trails, and solving “where did this go?” puzzles, this remote Unclaimed Property Specialist role is right in your lane.
About First American
First American is a long-standing leader in title, escrow, and real estate services, with roots going back to 1889. The company is known for its people-first culture, stability, and strong reputation in the industry. They’ve been named to the Fortune 100 Best Companies to Work For® list for ten consecutive years and consistently rank as a top workplace for women, diversity, and LGBTQ+ employees.
Schedule
- Full-time, remote role
- Must be based in Arizona or Oregon
- Standard business hours (specific schedule set by team)
- Computer-based work with regular collaboration across teams
What You’ll Do
- Analyze and research outstanding checks in line with company and regulatory guidelines.
- Review and investigate existing balances in files, working with internal teams to resolve open items.
- Serve as the first point of contact for escrow branches and customers to resolve questions, service calls, and issues.
- Identify items or patterns that need to be escalated to management for review and direction.
- Spot opportunities for process improvement, risk mitigation, and smoother issue resolution.
- Use internal systems (such as FAST and Trustlink) and Excel to track, update, and document activity.
What You Need
- High school diploma or equivalent.
- 2–3 years of related experience (unclaimed property, escrow, title, accounting, or similar work is ideal).
- Working knowledge of basic department concepts, practices, and procedures.
- Strong verbal and written communication skills to work with internal partners and customers.
- High attention to detail and comfort working with numbers and financial data.
- Working knowledge of Microsoft Excel and overall Microsoft Office.
- Experience with FAST and Trustlink is strongly recommended.
- Ability to build effective working relationships at the team and department level.
Benefits
- Hourly pay range: $18.02 – $24.03 (based on experience, skills, and location).
- Medical, dental, and vision insurance.
- 401(k) with company participation.
- PTO/paid sick leave and additional paid time off programs.
- Employee stock purchase plan (ESPP).
- Inclusive, people-first culture where you’re encouraged to bring your full self to work.
If you’re ready to bring order to outstanding balances and be the go-to person for “what happened to this money?”, this is your cue.
Your next great remote role is waiting—don’t sit on it.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Use your escrow and banking experience to protect consumer funds and be the go-to problem solver for escrow branches. This role is perfect if you like details, troubleshooting issues, and being the calm, knowledgeable person everyone calls when money is moving.
About First American
First American is a long-standing leader in title, escrow, and real estate services, with a people-first culture that consistently ranks on Fortune’s 100 Best Companies to Work For®. The company focuses on security, accuracy, and exceptional service across the real estate lifecycle. You’ll be joining a team that values inclusion, growth, and doing things the right way for customers and employees.
Schedule
- Full-time, permanent role
- Based in Scottsdale, AZ or remote from approved home locations (AZ, NM, TX)
- Standard business hours with flexibility based on team and business needs
What You’ll Do
- Safeguard consumer funds by processing escrow banking transactions in line with fiduciary responsibilities.
- Serve as an escalation point for escrow branches and customers, resolving service calls, questions, and issues.
- Assist branches with interest-bearing accounts, wire transfers, stop payments, cashier’s checks, and other banking-related requests.
- Perform quality control reviews on customer requests to ensure proper internal controls and compliance.
- Identify process gaps and recommend improvements to reduce risk and improve efficiency.
- Support and train escrow staff on escrow banking processes and best practices.
- Use company systems (such as FAST and Trust32) and Microsoft Office to manage and track banking activity.
What You Need
- High school diploma or higher.
- 3–5 years of directly related experience in escrow, title, banking, or similar financial operations.
- Strong analytical skills with the ability to evaluate issues and use sound judgment.
- Excellent verbal and written communication skills with a customer-focused mindset.
- High attention to detail and accuracy when handling funds and documentation.
- Working knowledge of Microsoft Office applications.
- Experience with FAST and Trust32 is strongly recommended.
- Ability to work in a fast-paced, team-oriented environment while staying organized and proactive.
Benefits
- Estimated salary range: $37,475.00 – $49,975.00 annually (based on experience, skills, and location).
- Medical, dental, and vision coverage.
- 401(k) with company participation.
- PTO/paid sick leave and additional time-off benefits.
- Employee stock purchase plan.
- Inclusive, people-first culture recognized as a great place to work for women, LGBTQ+, and diverse employees.
If you’re detail-obsessed, calm under pressure, and enjoy being the trusted expert behind the scenes, this could be a strong next move.
Bring your escrow banking skills where they’ll actually be appreciated.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Help borrowers get back on track without leaving your home office. This fully remote Sr. Collections Specialist role lets you use your negotiation skills, financial acumen, and empathy to resolve complex past-due accounts for a mortgage servicing leader.
About ServiceMac / First American
ServiceMac, a First American company, is a growing mortgage sub-servicer backed by some of the top practitioners in the servicing industry. The company focuses on secure, compliant, and customer-focused solutions across the mortgage and real estate lifecycle. With a people-first culture and Fortune 100 Best Companies to Work For® recognition, First American offers long-term stability and room to grow.
Schedule
Full-time, remote position based in designated states (including SC, NC, GA, TX, IA and others listed by the company).
Standard hours: 11:00 a.m. to 8:00 p.m. EST, Monday through Friday.
You’ll work from home using secure systems to manage high-volume commercial collections activity.
What You’ll Do
⦁ Handle a portfolio of complex, high-value delinquent accounts, including customers who require special handling or higher levels of tact and sensitivity.
⦁ Conduct outbound and inbound collection calls, gather detailed financial information, and negotiate payment arrangements within established guidelines.
⦁ Provide financial counseling to customers to help them understand their debt situation and explore resolution options.
⦁ Process account adjustments, research discrepancies, and ensure accurate records of all customer interactions and agreements.
⦁ Prepare weekly and monthly updates and status reports on outstanding delinquencies for leadership and internal stakeholders.
⦁ Serve as a subject matter expert and point of contact (SPOC) for difficult or escalated accounts, assisting team members with complex cases.
What You Need
⦁ High school diploma or equivalent; some college preferred.
⦁ Typically 4–7 years of high-volume commercial collections experience, preferably in financial services or mortgage-related environments.
⦁ Strong knowledge of billing procedures, collections techniques, and accounts receivable best practices.
⦁ Solid understanding of Fair Debt Collection laws, U.S. Bankruptcy Code, and related regulations.
⦁ Excellent verbal and written communication skills, with proven negotiation and active listening abilities.
⦁ Strong problem-solving, time management, and organizational skills, with the ability to manage multiple priorities in a fast-paced, collaborative environment.
⦁ Proficiency with Microsoft Office applications and comfort working in mainframe or enterprise systems (Oracle or similar).
⦁ Ability to work the assigned schedule of 11:00 a.m. to 8:00 p.m. EST.
Benefits
⦁ Hourly pay range: $20.72–$27.62, depending on experience, skills, and location.
⦁ Comprehensive benefits package, including medical, dental, and vision coverage.
⦁ 401(k) with company participation and PTO/paid sick leave.
⦁ Employee stock purchase plan and additional people-first perks.
⦁ Inclusive, supportive culture that celebrates diversity, equity, and belonging, with recognition as a top place to work nationally and regionally.
⦁ Growth potential within a respected, nationwide real estate and mortgage services organization.
If you’re an experienced collector ready to step into a senior-level, remote role with real impact and stability, now is the time to throw your hat in the ring.
Bring your expertise, empathy, and negotiation skills to a team that actually backs you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Help homebuyers close on their homes from the comfort of your own. As a Remote Notary Scheduler/Coordinator with First American, you’ll be the point person behind smooth, on time online signings, supporting escrow teams and customers across multiple states in a stable, people-first company.
About First American
First American’s Direct division provides title insurance and settlement services for residential real estate purchases, refinances, and equity loans nationwide. Since 1889, the company has built a reputation on trust, service, and innovation in the real estate space. With a long track record as a Fortune 100 Best Company to Work For, First American is known for its inclusive, people-first culture and commitment to employee growth.
Schedule
Full-time, remote position based in approved states (including CA, IL, FL, ID, WY and others listed by the company).
Set shift: 11:00 a.m. to 8:00 p.m. PST, Monday through Friday.
You’ll work closely with escrow staff, customers, and internal teams via phone, email, and internal systems in a fast-paced, deadline-driven environment.
What You’ll Do
⦁ Schedule remote signing appointments and coordinate details between customers, notaries, and escrow staff.
⦁ Gather and organize closing documents from escrow, ensuring all required information is ready ahead of the appointment.
⦁ Communicate with customers and internal teams by phone and email, providing clear updates and excellent customer service.
⦁ Initiate and manage transactions in various internal applications related to signing appointments.
⦁ Monitor and manage a shared team inbox, routing messages and requests to the appropriate person.
⦁ Perform general administrative support for the escrow team and assist with other duties related to residential closings as needed.
What You Need
⦁ High school diploma or equivalent.
⦁ At least 2 years of experience in an escrow-related role (title/escrow office, closing support, or similar).
⦁ Strong customer service skills and a professional, positive attitude in all interactions.
⦁ Solid organizational skills, attention to detail, and the ability to manage multiple tasks at once.
⦁ Proficiency with the Microsoft Office suite and comfort learning company or client operating systems.
⦁ Clear verbal and written communication skills and a reliable, self-motivated approach to remote work.
Benefits
⦁ Hourly pay range: $19.81–$22.00, depending on experience, skills, and location.
⦁ Comprehensive benefits package, including medical, dental, and vision coverage.
⦁ 401(k) participation, PTO/paid sick leave, and eligibility for an employee stock purchase plan.
⦁ Inclusive, people-first culture that supports diversity, equity, and belonging for all employees.
⦁ Long-term career potential with a respected, nationwide real estate services company.
Roles with a set remote schedule, solid benefits, and a clear path in the real estate/escrow world move quickly—don’t sit on this one.
If you’re ready to bring your escrow experience into a stable, remote role where organization and customer care really matter, this could be the right next move for you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 2, 2025 | Uncategorized
Support national real estate and mortgage transactions from home while building a career in the title and escrow industry. As a Title Coordinator with First American, you’ll join a Fortune 100 Best Company to Work For and help keep complex files moving smoothly behind the scenes.
About First American
First American’s National Production Services division provides title and escrow production support across mortgage, commercial, direct, and agency channels. Since 1889, First American has focused on putting people first and creating an inclusive, supportive workplace where employees can grow. The company is widely recognized as a great place to work for women, diverse talent, and LGBTQ+ employees.
Schedule
• Full time, remote role based in approved U.S. locations (including CA, IL, VT, OK, ID and others).
• Standard weekday business hours aligned to team and client needs.
• Work is primarily computer and phone based, coordinating files and communications across internal teams and external partners.
What You’ll Do
• Facilitate customer requests by email, phone, and other channels while managing incoming correspondence and inquiries.
• Monitor and manage inventory reports, updating title files and records in company or client systems.
• Verify mortgage loan file completeness, obtain outstanding title documents, and approve completed files.
• Coordinate title clearance with title providers and escalate complex issues to supervisors when needed.
• Maintain and develop client, attorney, and closing relationships through professional communication.
• Track progress, resolve routine issues to keep the title process on schedule, and support special projects or settlement preparation as assigned.
What You Need
• High school diploma or equivalent.
• At least 2 years of experience in an escrow, title, or curative lender role.
• Proficiency with Microsoft Office and the ability to learn company and client operating systems.
• Strong attention to detail, organization, and problem solving skills.
• Excellent verbal and written communication with a professional, service focused attitude.
• Ability to multitask, exercise good judgment, and follow established procedures accurately.
Benefits
• Pay range from 19.82 to 26.43 dollars per hour, based on experience, skills, and location.
• Comprehensive medical, dental, and vision coverage.
• 401(k) participation and eligibility for an employee stock purchase plan.
• PTO and paid sick leave, plus additional people first programs.
• Inclusive, people first culture that supports diversity, equity, and belonging for all employees.
Roles like this with a stable, nationally recognized company and true remote flexibility do not stay open forever, so do not wait to throw your hat in the ring.
If you are ready to grow in the title industry, support high volume national work, and join a company that genuinely invests in its people, this could be the right next step.
Happy Hunting,
~Two Chicks…
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