Billing Specialist

by Kay Tay | Aug 3, 2023 | Uncategorized

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity: 

Provides processing and case management for billing groups including billing and premium journalizing functions on Employee Benefits Group, Voluntary and Stop Loss clients. Specializing in Self-Administered and/or Detail billing method(s). Manages assigned accounts to meet suspense entry and collections standards. Partners closely with Sr. Billing Specialist to identify and resolve billing issues. 

Please Note: This position allows remote work from home but will require travel to our Voya office as business requires. 

The Contributions You’ll Make:

Role assigned to process group payments (Group, Voluntary, LTD/STD and Compass cases with data file support in place). Required to reconcile or audit assigned groups to determine any payment variances.

1. Working closely with Senior Billing Specialist regarding reconciliation issues and premium activity.
2. Monitors assigned accounts to ensure that accounts are billing correctly, and that premium received is applied in a timely manner: 

• process and verify that clients are paying correct rates and/or premium
• processing refunds

3. Research discrepancies and notifies clients of any outstanding dues and credits
4. Advanced Excel skills including combining of files, pivot tables, and trend analysis.
5. Performs research and analysis of reconciliation variances to accounts and takes appropriate action to resolve variances.
6. Prepares spreadsheets and statements for internal and external customers as requested.
7. Provide detailed financial support to all functional areas relative to premium reconciliation.
8. Audit accounts as requested by internal or external customers, or as indicated by account activity.
9. Review monthly financial, suspense, collections, commissions, and variance reports taking necessary action for correction. 
10. May participate in an annual audit of premiums paid.
11. Manages missed deductions for customers.
12. Provides Training and mentoring to team members.
13. Other duties as assigned.

Minimum Knowledge & Experience:   

• High School Diploma or GED
• 1 to 3 years relevant work experience in Billing, Accounting or Benefits Administration.
• Ability to utilize critical thinking to problem-solve complex billing issues.
• Detailed understanding of the billing and premium reconciliation process.
• Strong Excel skills – ability to create pivot tables.
• Ability to learn and adapt to changing technology.
• Strong mathematical, analytical and writing skills.
• Excellent time management and organizational, follow-up and follow through skills.
• Demonstrated drive for superior service both internally and externally.
• Ability to balance numerous priorities and deadlines while maintaining professionalism.
• Ability to work independently and as art of an internal and external team.

Preferred Knowledge & Experience:

• Bachelor’s degree preferred

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $40,270 – $50,340 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

APPLY HERE

Severance Administration Analyst 

by Kay Tay | Aug 3, 2023 | Uncategorized

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our HR Shared Services business group within Alight Solutions. As a Severance Administration Senior Analyst, you will report directly to the Director of HR Shared Services. The Severance Administration Senior Analyst is client facing in a multi-client environment.  The senior analyst is responsible for resolving complex client severance related issues including conducting research, analyzing trends, and following standard operating procedures (SOPs) in the ongoing client environment. The senior analyst resolves severance tool issues and performs some manual calculations/processes that are not automated. The senior analyst is responsible for ensuring timely quality delivery of own work and processes by supporting client Service Level Agreements (SLAs) or Reported Service Levels (RSLs), and Key Performance Indicator (KPI) adherence.

Job Responsibilities:

• Provide day-to-day semi-routine client support, including but not limited to complex processing, researching data issues, and providing resolutions, conducting audits and edit cleanup, generating ad hoc reports, and testing and configuring of the severance system.
• Review severance calculations and severance documentation in the severance system.

• Work with third-party providers (both Alight partners and client partners) to ensure seamless process delivery.
• Identify and research issues/system defects (with/without guidance) and formulates resolutions/recommendations by analyzing fact patterns and applying/following SOPs and best practices. 
• Help identify and implement ideas for improving the severance processes/severance system.
• Provide resolution in accordance with due dates and document/maintains SOP documentation and processes. Escalates issues/client noncompliance of processes/procedures as appropriate.
• Responsible for daily execution/processing for severance domain. Adhere to internal and external audit requirements for specific clients.
• Oversee data processing, using SOP/guidelines, to ensure updates are accurately captured.
• Perform peer review audits of manual work and providing necessary feedback.
• Identify potential service delivery issues and provide input towards process improvement.
• Develop and deliver severance tool training material.

• Work with team members to communicate with client and/or other domains on issues.
• Generate ad hoc reports by running and or writing queries and analyze for accuracy.
• Support/lead new client severance system implementations
• Conduct/support acceptance testing of ongoing processes as required (at live date and as changes are made).
• Work with IT to resolve severance tool issues.
• Lead client calls and maintains client relationship. 

Required Experience:

• 2-3 years HR generalist and/or administrative experience
• Strong organizational skills, analytical thinker, with good ability in understanding numbers, mathematical formula
• Detail oriented
• Self-motivated and ability to work well within a team setting
• Expertise in excel to create spreadsheets, and to convert to report format suitable for the client
• Intermediate to Advance working knowledge of MS Word
• Workday knowledge preferred
• Capability to multi-task and manage multiple priorities
• Good time management skills
• Strong communication skills
• Client support experience an asset 

Education:

• Bachelor’s degree preferred or equivalent years of HR industry experience.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
 Pay Transparency Statement: Alight takes into consideration a candidate’s experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $44,600.00/year (for full time employees) and the estimated maximum base salary for this role of $75,000.00/year (for full-time employees). Alight also offers a comprehensive benefits package

APPLY HERE

Senior Medical Editor – Pharma Marketing

by Kay Tay | Aug 3, 2023 | Uncategorized

Work remotely or hybrid from our Chicago office!

PRECISIONvalue is the top payer marketing agency in the country. We partner with global pharmaceutical and life sciences companies who are developing groundbreaking treatments to make medicines accessible and affordable. We excel at demonstrating the economic, clinical, and societal value of creative medical treatments to payers, providers, patients, and policymakers. With us, you will collaborate with teams as we improve market access and support our clients in their mission of improving care for patients around the globe.

We will recognize your achievements and contributions. Plus, we believe that the opportunity you will have to learn from external training, mentorship, and working with cross-functional project teams, along with our advancement opportunities, will allow you to realize your full potential.

Are you ready for the next challenge in your career? If you have proven editorial experience in an agency environment, love science and are passionate about having a role in the development and delivery of high- quality materials to ensure the overall success of the projects for our pharmaceutical clients, we would love to hear from you.

Are you an experienced Senior Medical Editor in the medical or pharmaceutical communications industry? Do you get excited working with a respected team that ensures the highest editorial quality in the work crafted for top pharma clients? If so, let’s talk.

About You:

• “error-free” is your middle name; you’ve always enjoyed proofreading and editing from menus and school papers to medical marketing materials.
• You follow the rules– using AMA writing style, MLR guidelines, the client’s style guide and the rules of proper sentence structure, punctuation and grammar.
• With an insatiable interest in health and medicine, you love continually learning and understanding brands and therapeutic areas.
• You have an eagle eye for typos and other errors and a keen fact-checker who loves getting into the nitty gritty to make sure every bit is accurate.
• You love collaborating with A-team of professionals who are encouraging, driven to meet deadlines, and committed to quality contributions crucial to the successful execution of a variety of print and digital projects for our clients.
• You work passionately and fast without sacrificing accuracy.
• You are flexible, able to handle multiple projects at once and do your best work in an energizing environment

Essential functions (include but are not limited to):

• Participate in the content review process, reviewing and editing content of each project for correct spelling, grammar, consistency, balance tone, fulfillment of creative brief, correct client and AMA style, and appropriate and accurate referencing
• Participate in development phase to initiate consistency in content and presentation outline
• Fact check material. On occasion, editors may be called upon to annotate material
• Collaborates with authors and account management team on content revisions and works with clinical writers, account teams, production, and other staff to increase ease of project completion
• Represent department at internal start up and status meetings
• Ensure all pieces are aligned with each client’s MLR submission process and support the MLR process as needed
• Develop and maintain editorial style guides for interdepartmental use
• Mentoring/training of department staff members and other partners as needed
• Assist with the medical/legal/regulatory submission preparation as needed
• Other projects may include writing and crafting internal or corporate materials

Qualifications

Minimum required: Bachelor’s degree in English, Journalism, or similar field

Other Required:

• 5+ years of editing experience in the healthcare and/or pharmaceutical industry
• Thorough knowledge of AMA (11th edition) style
• Experienced in editing both print and digital materials and routing electronic files
• Proficiency with Microsoft Office suite of products as well as familiarity with editing in Adobe Acrobat Professional

Preferred qualifications:

• 3+ years’ experience in advertising, pharmaceutical marketing, medical communications, and/or medical education industry
• Familiarity with Veeva, Zinc, or MLR submissions systems
• Knowledge of FDA requirements with respect to pharmaceutical advertising

Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.

Reasonable estimate of the current range

$70,000—$98,000 USD

APPLY HERE

Senior Content Marketing Manager

by Kay Tay | Aug 3, 2023 | Uncategorized

We are seeking a Senior Content Marketing Manager to help build and scale our customer stories program. This person will define strategies and processes for building the program and processes while finding new and compelling ways to tell customer stories in our marketing and sales channels. Additionally, this person will help in executing key content marketing activities, such as blog writing, long-form development, and exploration of new content opportunities for Articulate. This role has a direct impact on new and retention growth revenue through the creation of compelling customer stories, references, and other content.

The Senior Content Marketing Manager is part of a team of content writers and marketers who craft messaging and assets used to meet revenue and conversion goals. In this role, you will develop a deep understanding of our customers, brand, and industry. You will know the value behind the Articulate platform and products and use that knowledge to educate, engage, convince, and inspire. The ideal candidate is creative, tenacious, adaptable, a strong communicator, and a proactive team player. 

This is a 100% remote position based within the US.

What you will do

• Develop the content strategy for bringing the voice of our customers into our marketing and sales programs.
• Partner with the core product marketing, sales, customer success, and other customer-facing teams to identify and source the right kind of customer stories for maximum impact
• Showcase and amplify customer success stories through various content types and channels such as case studies, testimonials, references, reviews, videos, webinars, events, social, PR, and other media
• Coordinate references and shape customer content for strategic marketing initiatives including campaign inclusion, analyst reports, and more
• Define, develop, and measure against objectives and KPIs for customer storytelling, regularly reporting results to leadership across marketing and cross-functional partners
• Conduct original research on product usage and industry trends for use in content 
• Support growth marketing campaigns, product releases, sales enablement, customer success programs, and industry events with impactful content
• Engage in new content initiatives, such as blog authorship, e-book creation, etc.
• Explore new content opportunities for Articulate alongside the Director of Content Marketing, and determine when and how we activate those opportunities to drive maximum revenue

What you should have

• 8+ years of direct participation or ownership of content at a B2B SaaS company or 5+ years of customer advocacy experience plus 3+ years of sales and/or marketing experience
• Highly customer-centric; have a real passion for building customer advocates and telling customer stories
• Customer-facing experience (particularly with senior-level audiences), and experience initiating and fostering relationships with customers
• Strong executive presence – proven experience working with executives and C-levels
• Exceptional communication skills – be an amazing storyteller and strong writer
• Have an understanding of content marketing funnel metrics and channels to support pipeline
• Worked cross-functionally (especially with Sales, Success, and Marketing) in a fast-paced environment
• Be a problem-solver who can juggle customer demands while managing complex, cross-functional projects to completion
• Outstanding project management and organizational skills with an ability to prioritize among many moving pieces and complete tasks with high quality and on-deadline
• Results orientation – the ability to prioritize, execute, and drive results.
• Bachelor’s degree or higher

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002 and led by CEO Lucy Suros, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. 

Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world.

APPLY HERE

Sports Trending Reporter

by Kay Tay | Aug 3, 2023 | Uncategorized

Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally-focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer Prize-winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes The USA TODAY NETWORK, which includes USA TODAY, and local media organizations in 43 states in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. We also own digital marketing services companies under the brand LocaliQ, which provide a cloud-based platform of products to enable small and medium-sized businesses to accomplish their marketing goals. In addition, our portfolio includes one of the largest media-owned events businesses in the U.S., USA TODAY NETWORK Ventures.

Gannett is seeking reporters to work on a team of journalists covering trending sports stories that start the conversation in the country each day.

We create urgent, smart and innovative sports coverage that reach readers on any platform, illuminating and elevating the most important stories across the nation. Your stories will be published across the Gannett network on USA Today and our more than 200 local newspapers. We identify the top personalities, events and athletes to cover each day, elevating those stories for local, regional and national audiences. And we use metrics and analytics to help us anticipate coverage opportunities that are going to get the country talking.

Our reporters have strong news judgment, file accurate, concise and clean copy on tight deadlines and they enjoy building on breaking news with smart enterprise ideas.

This position will include some night or weekend work and is a remote role.

Responsibilities:

• Covering sports trending topics of the day across the U.S., not only through personality and live-event coverage, but by developing coverage that anticipates our audiences’ interests on any given day
• Localizing national coverage by focusing on the passion topics for our primary markets and target audiences.
• Bringing a creative approach to coverage for emerging sports markets through innovative storytelling techniques tailored to specific platforms.
• Work with editors to evaluate what is working and what is not and develop ongoing plans to better satisfy audience needs.

What you’ll need to thrive in this role:

• A nose for finding interesting stories that take readers beyond what’s trending to highlight intriguing subjects with sophisticated and succinct storytelling.
• Ideas about innovative and creative ways to bring the biggest national stories to readers in fresh and relevant ways, no matter where they find our coverage.
• The ability to work collaboratively with a nationwide team of reporters, editors, photographers and producers to tell meaningful stories that target specific audiences.
• A clear and concise writing style that avoids cliches and explains jargon.

Requirements:

• At least two years of experience working in sports or breaking news coverage.
• Experience generating quick-turn stories, thoughtful enterprise, and in-depth projects.
• Excellent news judgment.
• Familiarity with SEO best practices.
• Top-notch writing and reporting skills.
• Excellent communication skills.
• Ability to work not only independently but also as a key contributor to team/network projects.
• Strong understanding of audience analytics and how to use them to drive content decisions.
• Employment is contingent on passing a post-offer pre-employment background check.

We are eager to learn more about you and how you fit this role. When you apply, do not limit your upload to a resume; show us what you have done. To do so, put together a single document file that includes the following, in this order:

1. Your resume – one to two pages.
2. A cover letter that outlines how you would approach the job.
3. Links to 3-6 online samples of your work. Show us what you have produced or had a hand in that best reflects what you can do in your desired role.

It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.

The hourly rate for this role will range between $14.91 and $38.70 Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. Note: variable compensation is not reflected in these figures and based on the role, may be applicable.

APPLY HERE