CRM/Email Marketing Specialist

Hi, we’re SmileDirectClub, and we’re big believers that everyone should have access to a smile they love. We also believe that you deserve a job you’ll love. At SmileDirectClub, you’ll help people change their lives – and in doing so, change your own.   

We believe it takes someone special to make a difference, and that what we do positively affects the way people see and share themselves. There’s a reward in knowing you’re bringing about change for the better, and that your personal experience helps you create the best experience for others. That’s why we value our Team Members as much as our Club Members. We believe there’s a piece of us in every smile we make. And that great companies are built person by person. Here’s how: 

   

Winning as a Team. Mentoring you forward works – because when you win, we all do.  

Balancing for stability. Your physical, mental and emotional well-being matter.  

Encouraging the real you. Bring your true self to work – so you can do your best work and feel your best with us every day.   

Let’s make smiles happen – starting with yours.   

  

We’re searching for a CRM Specialist reporting to the Manager of CRM Marketing, who will help lead SmileDirectClub’s e-mail communication and CRM solutions 

Responsibilities

  •  Lead broadcast email and SMS campaign planning, content creation, deployment, optimization, including A/B testing.
  • Work with Email Marketing Manager on applying analytical insights to improve channel performance. Review reporting & analytics for email and SMS channels, and continually optimize channels based on target KPIs.
  • Work with Email Marketing Manager to continually refine and optimize the broadcast email and SMS processes.
  • Work with Email Marketing Manager to deliver quality assurance across email and SMS platforms.
  • Collaborate with the Marketing Team & entire organization on email and SMS communication initiatives.
  • Lead coordination efforts with customer care to ensure a quality customer experience with email and SMS communications.
  • Support automated email and SMS communication strategy throughout customer journey to deliver an incredible customer experience.
  • Learn & grow in your digital marketing expertise, and become a leader in your functional area and beyond.

Qualifications

  • Highly attentive to detail.
  • A self-starter personality that can thrive in the fast-paced environment of a rapidly growing company.
  • Excellent communication skills and collaborative spirit.
  • Solid work ethic, with the ability to pick up new tasks quickly.
  • Creative thinker.
  • Ability to express ideas clearly and confidently.
  • Positive attitude, and flexible personality.
  • Proficient in the use of Microsoft Suite, including Word and Excel.
  • Experience using automation tools and platforms (Salesforce Marketing Cloud, Looker)
  • Bachelor’s Degree in Marketing or related field
  • 2-4 years of equivalent work experience

Benefits of Joining the Club

How we make you SMILE…  

   

US HQ   

  • Medical, Dental, Vision insurance including Domestic Partner coverage and company funded HSA  
  • Unlimited/Flexible Time Off for Full-Time salaried employees  
  • Work from home flexibility and fully remote work culture  
  • Commitment to diversity, equity and inclusion initiatives, including one Flexible Holiday offered per year for team members to take time to celebrate key holidays  
  • Tuition Reimbursement  
  • Paid Parental Leave   
  • Eligibility for our 401(k) or Roth Savings Plan and additional financial planning resources
  • TMSPP (Team Member Stock Purchase Program)  
  • Generous Aligner & Oral Care Discount and annual allowance for Friends & Family  
  • SmileWell wellness program focused on a holistic health approach, including no-cost Team Member Assistance Program offering free mental health and other various services  
  • Discounted Pet Insurance  
  • Commuter Benefits  
  • Collaborative work environment and positive culture including work/life balance initiatives  
  • Opportunities to grow within a fast-paced, innovative company    

Company Profile

SmileDirectClub created the first end-to-end solution for your smile. An estimated 85% of people could benefit from orthodontic care, yet only 1% receive it each year with convenience and cost being the biggest issue. SmileDirectClub exists to help bridge that gap.  

Since our founding in 2014, SmileDirectClub has helped more than 1.8 million people transform their smiles through our pioneering telehealth platform for orthodontia. We’re an international oral care leader, with hundreds of SmileShops, a nationwide network of hundreds of affiliated state-licensed dentists and orthodontists and Partner Network offices across all 50 states, and thousands of Team Members across the globe.  

APPLY HERE

Photo Researcher, Health Group

The Health Group at DotDash Meredith, comprising Verywell Health, Verywell Family, Verywell Mind, Verywell Fit, Health.com and Parents.com, is seeking a 40-hour per week photo researcher for a 3-month period to work on primarily Parents, Health, and Verywell Health ongoing projects. To start, the position will be dedicated to Health.com and Parents.com. We are looking for a digitally-savvy candidate with a background in photography and photo research. This person will work with the groups lead visual editors to meet and track project goals and deadlines. 

The ideal candidate has a comfort and familiarity with photo research and stock image sites, a solid background in photography, and professional communication and project management skills. Previous experience working in digital media a plus. 

About Your Contributions 

  • Partner with the visual editors of Health, Parents, and VWH to research and source images from stock sites for edit packages, accolade projects, digital issues, remediation projects, and existing content on the sites 
  • Maintain consistent visual identity specific to each site 
  • Work with edit and visual teams to drive visual assets strategies forward against a budget.
  • Source, edit, and optimize visual content, including photography that aligns with best practices, voice, and visual identity.
  • Edit photos and perform image processing tasks to align with ongoing new content creation and larger editorial initiatives.
  • Manage all visual asset workflows and best practices

About You

  • 2-3 years experience working in digital media with design or editorial teams 
  • Background in photography, production or similar 
  • Collaborative team player with a can-do attitude and ability to meet deadlines
  • Excellent verbal/written communication skills, organizational and project management skills, attention to detail, and ability to multitask.
  • Excellent eye for researching, selecting, and/or creating  visual assets that make content shine across digital platforms
  • Tech-savvy, basic Photoshop, and an understanding of basic design principles
  • Familiar working in a CMS, with social media platforms, and with other design tools

APPLY HERE

Associate Editorial Director, Travel + Leisure Commerce

The Associate Editorial Director of the Travel + Leisure commerce team oversees the editorial strategy of our evergreen commerce library and manages the day-to-day workflow of the team. This role will report to the Commerce Director, Travel Group.

Your day-to-day will look like:

  • Manage a team of editors and writers, working with them to identify content ideas, making sure we are adhering to brand voice and style and best practices.
  • Manage progress toward monthly and quarterly team goals, including content production, budget, revenue, product testing, and tentpole events.
  • Analyze traffic and revenue and make both editorial and data-driven decisions based on your knowledge.
  • Prioritize day-to-day needs alongside special projects, and support your team’s goals, while also taking into account organizational priorities and changes.
  • Keep pulse on industry trends and competition.
  • Participate in regular meetings with editorial, growth, product testing, and more to discuss content improvement ideas and strategies for growth.

About you:

  • 7+ years of editing experience at a digital-focused publisher
  • 3+ years working in the commerce and affiliate industry
  • Experience with SEO best practices and tools and how it relates to content
  • Background with travel content preferred
  • Experience working in Skimlinks, Amazon Associates, and pulling revenue numbers
  • Strong communication and organizational skills
  • Management experience
  • Proficiency in project management tools like Excel, Google Sheets, or Airtable
  • A track record of growth in your past roles
  • Experience scaling copy and editorial operations in a high-growth environment
  • Comfortable working independently in a fast-paced environment

We expect Associate Editorial Directors to apply these competencies to their role:

  • Decision Quality: Make good and timely decisions that keep the needs of their vertical moving forward. This may happen in the absence of complete information but one may call upon analysis, experience, and judgment to make these decisions.
  • Balance Stakeholders: Anticipate and understand the needs and expectations of your stakeholders by balancing all interests, considering all factors when making decisions, and act fairly despite conflicting demands.
  • Business Insight: Keep up with current and possible future policies, practices, and trends within the organization, the competition, and the marketplace. Use this knowledge to guide actions.
  • Manage Complexity: Make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Ask the right questions, accurately analyze situations, and acquire data from multiple/diverse sources to solve problems.
  • Develops Talent: Develop your team to meet both their career goals and the organization’s goals. Prioritize coaching, providing feedback, and giving stretch opportunities. Aligns employee career development goals with the organizational objectives and encourages people to accept developmental moves.
  • Collaborate: Build partnerships and work collaboratively with others to meet shared objectives. Balance own interests while being fair to others, partners with others to get work done, and credits others for their contributions/accomplishments.
  • Manages Conflict: Handle conflict situations effectively. Step up to conflicts, seeing them as opportunities. Facilitate the integration of diverse views, common ground, or acceptable alternatives to settle disputes equitably.
  • Action Oriented: Readily take action on new challenges, identify and seize new opportunities. Display a can-do attitude and step up to handle tough issues.
  • Resourcefulness: Secure and deploy resources effectively and efficiently. Apply resources to get things done, manage multiple activities, and get the most out of limited resources.
  • Optimize Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement. Identify and/or create processes that allow managing from a distance, creates efficient workflows, and seeks ways to improve these processes.
  • Directs Work: Provide direction, delegation, and remove obstacles to get work done. Monitor progress through dialogue and feedback loops; providing appropriate guidance and direction and intervening as needed to remove obstacles.
  • Plan and Align: Plan and prioritize work to meet commitments aligned with organizational goals. Set objectives and break them down into appropriate initiatives and actions. Stages these with the relevant milestones and schedules, while anticipating and adjusting effective contingency plans.
  • Ensures Accountability: Hold self and others accountable to meet commitments. Follow through and ensure others do the same. Act with a clear sense of ownership and responsibility, design effective feedback loops and establish clear responsibilities and processes for monitoring work and measuring results.

Part of the Commerce Team spirit means embodying these core competencies:

  • Manage Ambiguity: Deal comfortably with change and can decide/act without the total picture. Remains calm and productive while dealing constructively with problems that do not have clear solutions or outcomes
  • Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
  • Self-Development: Actively seek new ways to grow and be challenged using both formal and informal development channels. Show a personal commitment to continuously improving, accepting stretch opportunities, and making the most of available development resources.

Pay RangeSalary: $73,100 – $91,375

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith’s total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.

Dotdash Meredith is America’s largest digital and print publisher. Our 40+ iconic and fast-growing brands harness the best intent-driven content, the fastest sites, and the fewest ads to help nearly 200 million people every month, including 95 percent of US women, make decisions, take action, and find inspiration. Dotdash Meredith brands include PEOPLE, Better Homes & Gardens, Verywell, FOOD & WINE, The Spruce, Allrecipes, Byrdie, REAL SIMPLE, Investopedia, Southern Living and more.

APPLY HERE

Assistant Managing Editor, College Sports and NBA (Sports Illustrated)

SI’s digital team is seeking an Assistant Managing Editor, College Sports and NBA. We are looking for a strategic and creative leader who can inspire and manage vertically focused writers and multi-platform content creators to drive engagement with an audience-first approach.

The ideal candidate will be an innovative and experienced newsroom manager eager to oversee a transformation of the team of Sports Illustrated college and NBA journalists tasked with swarming content via features, investigations, opinions, reactions, insights, and breaking news. We’re looking for an ambitious manager with sound journalistic instincts who will be responsible for developing, planning and assigning a wide range of coverage across college sports and NBA: exclusive reporting and rich storytelling in the SI tradition, original approaches to planned events, as well as quick-turnaround stories on sports-culture trends driving the social conversation. Applicants should have the ability to manage sensitive reporting and storytelling, while also spotting viral and trending topics and leveraging data to inform content plans. The ideal candidate will have a clear picture of what college sports and NBA audiences need, and how to reach those audiences across various platforms. The ability to supervise/guide others and work collaboratively in a team environment is essential. 

The Arena Group’s expected annualized base salary range for this position is currently $100,000-150,000.   Actual salaries will vary based on multiple factors including, but not limited to location, education, experience and other factors permitted by law.  The listed salary range is but one component of The Arena Group’s total compensation and benefits available to its employees. 

Please note: due to the volume of applications we receive, only applicants selected for consideration will be contacted. 

What You’ll Do:

  • Lead digital editorial strategy and day-to-day management of 6+ writers and content creators focused on generating smart, relevant, daily college sports and pro basketball content 
  • Develop and implement an editorial calendar and workflow that seeks to capitalize on SI’s access, storytelling, and analysis, while driving audience engagement on trending sports topics via engaging lists, rankings and social aggregation
  • Drive content ideation for college football, college basketball, significant college sports events, and pro basketball, while closely managing writer output and guiding writer’s ability to identify compelling stories and craft compelling headlines that drive audience impact and traffic via search, social, newsletters and alerts  
  • Embrace innovative methods for covering news in a live environment
  • Utilize analytics and social trends to identify the best types of content for each platform
  • Edit stories from start to finish for quality, style and grammar
  • Collaborate with SI’s social and video teams for cross-platform storytelling that engages audiences and drives consumption across text, graphics, audio, video and social
  • Increase audience engagement by working closely with the Audience Development team to understand and analyze audience metrics, feedback, and trends. Utilize this data to inform content decisions, improve engagement, and optimize the user experience across Sports Illustrated’s digital platforms
  • Set and maintain proficiency and knowledge on effective and efficient content-creation practices, editing best practices, search/social content and audience trends, and evolving audience-consumption habits
  • Recruit and develop diverse talent

What You’ll Bring:

  • 4-10 years’ experience working in a fast-paced digital environment
  • BA/BS degree in journalism, English, or related experience
  • Ability and willingness to work on deadline and handle multiple tasks at once with a precise and detail-oriented approach
  • Knowledge of digital content best practices, SEO and audience development tactics
  • Excellent communication, organization, leadership, and time management skills
  • Demonstrated enthusiasm and acumen to effectively identify trending topics across college football and college basketball, plus significant college sports events, that result in audience engagement across .com, social platforms, video, audio, etc.  
  • Collaborative and team-oriented spirit
  • A sense of fun, urgency and a can-do attitude

Benefits At A Glance:

  • Medical, Dental and, Vision Coverage
  • Retirement Savings Plan (401K), with company match
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • Commuter Benefits
  • Reimbursement for business cell phone use per company policy 
  • Employee Stock Option Plan (Publicly Traded Company – AREN)
  • Unlimited Paid Time Off
  • Paid Parental Leave
  • 12 Paid Holidays

The Arena Group (NYSE American: AREN) is an innovative technology platform and media company with a proven cutting-edge playbook that transforms media brands. Our unified technology platform empowers creators and publishers with tools to publish and monetize their content, while also leveraging quality journalism of anchor brands like Sports Illustrated, TheStreet, Parade, Men’s Journal, and HubPages to build their businessesThe company aggregates content across a diverse portfolio of over 265 brands, reaching over 100 million users monthly.

APPLY HERE

Creative Strategist

Foundry is a brand platform setting a new standard for e-commerce performance and brand excellence. The team acquires exceptional, disruptive businesses and nurtures them into epic, enduring brands to curate a selective portfolio of companies that households depend on to make life better. It aims to profitably scale its brands to build the leading collection of top consumer companies with continuous resources, a vast network, and unmatched experience.


Title:Creative Strategist, Supply

Reporting To: Brand Manager

Preferred Location: United States

The Creative Strategist will play an integral part in our Supply’s brand journey. You will be the strategist, but you will also be the executor – you’re not just about the ideation, you’re also about getting stuff done. That means you will ideate, source, produce, and analyze all of the paid social creative that we produce. More than creating individual assets, your focus will be on driving impactful creative strategies that elevate our brand performance. You will have the freedom and flexibility to meet performance goals, allowing you to build your creative process however you see fit.

The ideal candidate for this role is someone with recent experience in curating performance videos and imagery for direct-to-consumer brands. This role will require you to create a certain number of assets to achieve an overall performance goal for the brand – how you get there is up to you. This means the ideal candidate is someone who is proactive, flexible, and someone who is looking to build something great, not just fill a quota.

Responsibilities:

  • Create high-performing Meta and Instagram ads.
  • Work with the Brand Manager to conduct research to create a clear brand identity, digitally.
  • Develop a creative process that allows for the consistent output of new performance creative for paid social
  • Plan and manage user-generated content projects, including briefing, comms, and quality assurance.
  • Collaborate with cross-functional departments to create overall marketing strategies – offers, landing pages, and retention.
  • Plan marketing calendars and identify strategic priorities for advertising
  • Write briefs for designers and editors.
  • Work with media buyer to review creative performance and develop a clear iteration strategy.
  • Develop and optimize robust testing strategies and collaborate with media buyers on their implementation

Qualifications:

  • 1-2 years of experience in a creative strategy role for a CPG brand or startup
  • 1-2 years of experience within direct-to-consumer / e-commerce brands
  • Excellent communication and collaboration skills
  • Strong knowledge of social media advertising best practices
  • Passion for staying up-to-date with industry trends and technologies
  • Passion for understanding a brands current consumer, targeted audience and building new customer awareness.
  • Proven track record of developing high-converting social ads
  • Ambition – excited to build a creative department for an 8-figure brand.

Pay Transparency: 

Please refer to the salary range provided for the role. The actual compensation will be dependent on a variety of job-related competencies which may include work experience, education, technical skill level, and geographic location.  

Additional Information: For U.S. Roles Only 

We believe entrepreneurship can happen anywhere. With that, most of our roles are 100% remote and will require you to travel for team offsites and company events. We are open to remote hires from all U.S. states except Hawaii and Alaska.  

Employees are eligible to take advantage of some of our benefits such as;  

  • Medical, Dental, and Vision.  
  • Virtual medical and mental health appointments.  
  • Health Advocates to provide support between the insurance company, the doctor, and you, to help you navigate complex insurance and medical questions.  
  • Life and disability insurance, both long and short-term.  
  • Employee Assistance Programs, accidental insurance, hospital indemnity insurance, and critical illness insurance.  
  • Unlimited paid time off for exempt individuals and 15-days for non-exempt employees. 
  • We observe 10 paid company holidays, 4 mental health days, and 2 days for local charity work or volunteering.  
  • Employees are also eligible for paid parental leave plus a paid transitional period to ease new parents back into the workplace.   

If you are interested in joining our team at Foundry, please use this link to share your resume with us. You are more than welcome to include a cover letter if you’d like, however we know you are busy being a superhuman and do not require it.  

Our Promise: 

Foundry believes that the long-term success of our organization starts from within, our people. Our goal is to curate a workforce that is diverse, equitable, and inclusive, echoing that same sentiment throughout our brand acquisitions, vendor partnerships, and advisors. We welcome talent from all backgrounds, ages, abilities, and want a mix of people to bring new ideas to the table to help us concur our mission: growing great brands. Foundry is an equal-opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity, or expression, pregnancy or caregiver status, veteran status or any other status. We will do our part to set each individual at Foundry up for success, providing reasonable accommodations to participate in the job application and each member’s career journey during their tenure here, to perform essential job functions and receive any additional benefits and privileges of employment necessary. Foundry supports visa sponsorship; sponsorship opportunities may be limited to certain roles and skill sets.   

$55,000—$80,000 USD

APPLY HERE