by Kay Tay | Aug 29, 2023 | Uncategorized
OppLoans is a socially responsible, profitable FinTech company that has grown 2000% over the last 3 years, and is backed by a global investment firm with $100M+ in AUMs. Recent accolades include being named one of the fastest-growing companies in the USA by Inc. Magazine’s list of 500, 3rd fastest-growing startup by Built In Chicago, and 6th best company to work for nationally by Glassdoor.
Customers love our product! We have been widely recognized as having the best customer experience in the industry. See what our borrowers are saying on Google and the BBB!
Employees love working here. We have an entrepreneurial and dynamic startup culture that also cares for our employees. Check out our Glassdoor reviews!
What You Get to Do:
As part of a dynamic and engaging team, the Chat Advocate is responsible for communicating with customers via live chat and answering questions pertaining to the loan application process. Your day will consist of responding to general questions, assisting with troubleshooting the bank verification step, uploading emailed documents, and/or requesting additional documents as needed.
Key Responsibilities:
- Drive business through excellent customer service at every step of the application process
- Build relationships via electronic communication
- Using provided resources to help navigate customers through the Instant Bank Verification process
- Review and evaluate customer’s financial documents and research financial history
- Collaborate with Underwriters and Loan Advocates to process loan applications in an expedited fashion
- Identify process bottlenecks, inefficiencies, and suggest improvements
- Act as a subject matter expert regarding the application process
- Answer chats in a timely manner
- Work within multiple chats simultaneously
- Identify useful documents required for the application process
Required Skills:
- Detail-oriented
- Critical thinker
- Ability to type 40 to 60 wpm
- Excellent time-management skills
- Ability to multitask between tasks
- Excellent written communication skills
- Ability to adapt quickly to change
- Able to work under pressure
- Team player, willing to help in all situations
- Excellent customer service skills
- Confident in working with others
Desired Skills
- Strong knowledge base and understanding in the financial lending industry
- Previous experience communicating with customers via electronic communications
- Previous experience in customer service orientated position
Compensation and Benefits
OppFi offers a flexible remote environment, 401(k) matching program, and flexible paid vacation. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. To support your wellness & growth, we provide monthly meditation and yoga classes and access to all LinkedIn Learning courses. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash, and Urban Sitter. Dress code is casual.
APPLY HERE
by Kay Tay | Aug 29, 2023 | Uncategorized
Job Summary:
- The Payment Posting Specialist is responsible for the monetary intake for Ventra Health clients. The Payment Posting Specialist may be assigned between 13 -14 facilities/clients that they will be responsible for maintaining our 6 days turnaround time. Posts all deposits for current month by our month end deadline. Payment posting specialist must comply with applicable laws regarding billing standards and be able to operate in a team-oriented environment that strives to provide superior service to Ventra Health clients throughout the country
Responsibilities
Essential Functions and Tasks:
- Posts Accounts Payable deposits
- Processes electronic 835’s and manual payer EOBs, including the posting of insurance allowable, patient portions, denials, adjustments, contractual allowances, recoups and forward balancing
- Interprets Explanation of Benefits (EOB) remittance codes and applies correct denial codes.
- Balances and closes payment batches timely
- Navigate websites to obtain EOBs
- Performs special projects and other duties as assigned
Qualifications
Education and Experience Requirements:
- High School Diploma or Equivalent
- At least two (2) years of experience posting insurance payments in a healthcare setting
- At least two (2) years of experience reading insurance Explanation of Benefits (EOB) statements preferred
Knowledge, Skills, and Abilities:
- Knowledge of insurance payer types
- Knowledge of Explanation of Benefits (EOB) statements
- Strong balancing and reconciliation skills
- Strong 10 Key calculator skills
- Strong oral, written, and interpersonal communication skills
- Strong mathematical skills
- Strong time management skills
- Strong organizational skills
- Ability to read, understand, and apply state/federal laws, regulations, and policies
- Ability to remain flexible and work within a collaborative and fast paced environment
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner
Base Compensation:
- Base Compensation for this position: $16.00 – $19.00 per hour
- Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons
- This position is also eligible for discretionary performance bonuses in accordance with company policies
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by Kay Tay | Aug 29, 2023 | Uncategorized
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
Given our continued growth, we always have room for more intellect, energy, and enthusiasm – join our global team and see why it’s so special to be a part of Mitratech!
Data Processing Specialist, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents or raw digital data into formatted forms.
Essential Duties & Responsibilities:
- Examine invoices and purchase orders then accurately enter data into proprietary systems in a timely manner
- Consistently complete work with extreme accuracy
- Ensure that all necessary documents and information required for service completion have been provided
- Carefully examine and cross reference all documents for information necessary to complete services including but not limited to completeness and quality
- Respond to co-worker and client questions
- Other duties as required
Requirements & Skills:
- Expert computer skills (Typing, Data Entry, Internet Searches, Email)
- Outstanding verbal and written communication skills
- Excellent problem-solving skills
- Ability to work independently
- Energetic, self-motivated, and detail-oriented
- Ability to manage multiple priorities using time management and organization skills
- Team player with the ability to work with a wide variety of people in local and remote locations
- Ability to work overtime when required
Education:
- High School Diploma or GED required
APPLY HERE
by Kay Tay | Aug 29, 2023 | Uncategorized
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.
- Taskrabbit is a remote-first company with employees distributed across the US and EU
- 5 time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
- DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
- DataBird journal’s “ Best Places” Best Companies for Women, #4 2019 and #1 2020
You’ll love working here because:
- Taskrabbit is a remote-first company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams — people you can be proud to work with!
- The Values.
- Care Deeply. We take time to be present and partner with our team and communities.
- Level Up. We navigate through ambiguity and go the extra mile.
- Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
- Lead The Future Together. We value entrepreneurship and are inspired by action
- The diverse culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average
- The perks. Taskrabbit offers employee-paid health insurance, 401k match with immediate vesting, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more.
About the Role
The Risk Operations Advocate is primarily responsible for actioning procedures that mitigate risk on the platform. In this role, you will be focused on upholding Taskrabbit user standards and policies through transactional investigations and escalations of risks. We aim to live our values in every interaction and are looking for agents who care deeply about ensuring trust and positive experiences on the Taskrabbit platform.
On the Risk Operations team, you will work with a variety of tools and systems to monitor and action on customer accounts. We have three primary lines of business including fraud, standards and payments. Daily you will be working through ticketing queues while communicating and corresponding with customers via email. Outside of your daily work, you will also participate in regular team meetings, coachings, company-wide learning and development opportunities. This position is part of the global Risk Operations team within our Customer Support Department and reports directly to a Risk Operations Supervisor.
What You’ll Work On:
- Learn & adhere to TaskRabbit policies aimed at increasing trust in our dual-side marketplace.
- Exercise strong business judgement and decision making.
- Efficiently investigate, action and resolve user account issues primarily via email and ticketing systems while maintaining KPIs aimed at losses, service level, productivity, and accuracy.
- Be organized, accountable and responsible – stay informed on the platform’s Terms of Service, Happiness Pledge, and policy changes as they occur, and be able to articulate and enforce them accurately.
- Anticipates and responds with energy to new challenges, the unfamiliar, and the urgent.
- Be a customer champion, identify gaps, and ensure we are continuously improving.
- Respond to chargebacks with pertinent evidence and clear narratives
- Proactively investigate potential fraud and action accordingly to mitigate losses
- Provide support in real time to teammates who may benefit from the insight, tools and expertise of the Risk Operations Team
Your Areas Of Expertise:
- We’re looking for candidates who are detail-oriented and confident decision makers!
- Minimum 2 years of customer service experience, preferred 1-2 years experience in risk operations, fraud prevention and/or policy enforcement.
- Tech-savvy, excellent typing skills and adaptable in navigating online tools and systems.
- High level execution and adaptability against new processes, environments and technologies.
- Excellent written & verbal communication skills: have a strong command of grammar and spelling.
- Strong critical thinker with ability to identify complex patterns and adept at problem-solving.
- Detailed, and quality focused in making informed decisions
- Interpersonal skills: Remains open to others’ ideas and exhibits willingness to try new things.
- Display calm conviction and fair judgement when handling sensitive issues.
- Accountable, Reliable & Punctual: Displays excellent time management, takes pride in a job well done, embraces change and feedback, while seeking continual improvements to perform.
- Ability to work a structured schedule, including weekends.
- Available full-time (40 hours / week) – preferably available for our opening shifts starting at 7:45am Central Time and willing to work at least one weekend day.
About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love.
Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
APPLY HERE
by Kay Tay | Aug 29, 2023 | Uncategorized
Innovative, Dynamic, Fast Pace and Collaborative, these are just some of the words that our employees use to describe us but hey – don’t just take it from us – become a part of BroadPath today and experience our Culture of Constant Connection! BroadPath is hiring Claims Processors. Our Claims Processors will be responsible for the accurate and timely entry, review, and resolution of simple to moderate complexity Medicaid claims in accordance with guidelines, procedures, and policies.
Responsibilities
- Process incoming Medicaid claims in accordance with policies, procedures, and guidelines
- Verify presence of all required data fields and that applicable medical records are included/reviewed (where required)
- Refer claims for medical claim review as necessary/applicable
- Work effectively in a virtual, work-from-home, telecommute position processing claims.
Our Claims Processors will love the following benefits & perks!
- Invitation to join our Inclusivity, Diversity, Equity, + Action Committee
- Access to BroadPath’s Limited Medical Plan starting first of the month after 60 days of employment. After one (1) year of full-time employment, you will receive access to our Major Medical Plan, 401K, and our one of a kind “Bhive Kit;” which includes a camera that allows you to join our Connected Culture!
- Uncapped Employee Referral Program & Weekly Pay
Basic Qualifications
- 2+ years of recent Health Insurance Claims Processing experience.
- Ability to maintain balanced performance in areas of production and quality.
- Ability to maintain confidentiality and project a professional business image.
- Good attitude and ability to work independently from home, as well as with a team.
System Requirements
- IDX system experience
- AHCCCS system experience
- Citrix, Siebel, HPIS, DataNet, Excel/SharePoint
Preferred Qualifications
- Prior experience processing Medicaid claims highly preferred, but not required.
- Prior work from home experience
APPLY HERE
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