by Irma Moore | Apr 16, 2024 | Uncategorized
Responsibilities:
- Provide timely and world class customer support to users via multiple channels.
- Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required.
- Take ownership and follow up on open cases which are unresolved.
- Build strong client relationships by following up with customers in a timely manner.
- Maintain knowledge articles for publishing on the support portal for customers to find frequently asked questions.
- Maintain records of daily communications, transactions, problems, and remedial actions taken in the CRM system.
- Support the department’s goals, objectives, and deliverables.
- Work shifts between 8am and 8pm as required.
Core Competencies:
- Ability to handle clients professionally and with a high level of confidence during all interactions
- The person in this role must be able to engaged the customer both over the phone as well as through written communication, and use their analytical skills to both understand and resolve customers’ needs.
- Ability to work on concurrent tasks while effectively organizing, prioritizing, and coordinating work assignments for self and other team members
- Must excel in a fast-paced environment where critical thinking and time management skills are required for success
by Irma Moore | Apr 16, 2024 | Uncategorized
You Will:
- Process and clean health datasets in a variety of formats, and of various sizes.
- Analyze health datasets, clearly reporting findings to the data science team.
- Develop tools and working processes to facilitate analysis.
- Create clear documentation and aid in the preparation of statistical reports.
- Liaise with clients and data scientists to ensure projects are delivered in a timely manner.
What You Will Bring to the Table:
- A masters degree in a relevant subject and/or considerable experience in a similar
- position for commercial/service organizations.
- Expertise in the manipulation, integration, processing and interrogation of large datasets.
- Expertise in either R and/or Python, the command line, with strong coding skills and annotation protocols.
- Experience running database queries in SQL.
- Excellent communication skills. Able to liaise effectively, both internally and externally, to reach successful project conclusions.
- Understanding of real-world data in context rather than consider it in abstraction.
- Well-developed time management skills and demonstrable experience of prioritizing work to meet tight deadlines.
- The ability to work both as part of a team and independently, without supervision as circumstances dictate.
by Irma Moore | Apr 16, 2024 | Uncategorized
The schedule is flexible as contract coders are not required to join team huddles, but upon conversion a more strict schedule will be implemented.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
3 years of specific infusion medical coding experience
o Infusions, hematology, radiology
Epic Experience
by Irma Moore | Apr 16, 2024 | Uncategorized
Qualifications:
3-5 years of Acue Hospital Coding experience
RHIT, RHIA or CCS certification
Associate’s Degree in HIM
Codes accurately and productively with abstraction to assigned inpatient medical records to meet the reimbursement, indexing and statistical requirements of the hospital. Consistently maintaining production and accuracy standards at all times.
Essential Duties and Responsibilities:
- Accurately codes and sequences all diagnoses and procedures documented in the medical record according to the established official coding guidelines, principles and appropriate reimbursement standards
- Utilizes Computer Assisted Coding software program following assigned workflows
- Accurately abstracts required data entering into Computer Assisted Coding system
- Works with Clinical Documentation Improvement Specialists to assure clear, concise and specific documentation from physicians when clarification is needed
- Issues accurate coding queries following AHIMA compliant coding query guidelines and assisting medical staff member documentation clarification
- Assists with special projects and reports as requested
- Promotes a clean and safe environment of care, utilizing the SAFE error prevention habits
- Provides the highest standard of privacy and confidentiality in matters involving patients, coworkers and the hospital by abiding by the Standards of Conduct
by Irma Moore | Apr 16, 2024 | Uncategorized
We are seeking 40+ hours per week of support during this time period, and appreciate flexible hours and days:
- April 29, 2024 to project completion (estimated July 19, 2024)
As a Data Entry Coordinator you will…
- Transfer benefits data from historical documentation to our new tooling
- Keep clear and thorough documentation of your work
- Communicate and collaborate regularly with the Care Delivery Team at Maven who is responsible for member navigation and coaching
- Other duties as assigned
We’re looking for you to bring:
- An interest in/passion for healthcare and making a contribution to an exciting organization
- An extremely strong attention to detail
- Excellent written communication skills
- An ability to work efficiently through a high volume of tasks
- An ability to pick up on structured processes quickly
- Proficiency with Google Apps, EMail and Microsoft Word
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