Employer Account Executive

Responsibilities

  • Develop and maintain key relationships with Plan’s account and pharmacy teams, and with corresponding consultants/brokers; maintain an intimate understanding of the industry and assigned account trends, challenges, priorities, and adopted products and services to influence the development and prioritization of strategic plans
  • Maintain and drive strategic master account plans to ensure client engagement and satisfaction; drive cross-functional alignment between Prime and the strategic plan of the client, ensuring contract compliance and measurement of key deliverables
  • Establish key internal relationships in order to advocate for client interests and help drive enterprise solutions that meet Prime and client priorities; work with Employer Account Manager to ensure member and client service excellence and satisfaction

Client Data Analyst

KEY DUTIES & RESPONSIBILITIES

  • Set-up and validate new client accounts in customer relationship management system (CRM) in accordance with Customs regulations 
  • Maintain existing customer account data include: name and address changes, client billing routing details, and rates
  • Secure required signatures and ensure the availability of required documents
  • Work closely with colleagues to identify data related problems and assist with resolving them.
  • Ensure high quality data is collected, maintained and available.
  • Responsible for ensuring the appropriate rate structure is affixed or updated in multiple Livingston operating systems
  • Navigate within Livingston’s business model to support various teams, examples include, but are not limited to: Customs Solutions, Client Experience, Sales, CFS, Legal, Regulatory Affairs, etc.
  • Ensure high quality data is collected, maintained and available within required timeframe
  • Perform other related duties as assigned by management. 

KNOWLEDGE & SKILLS

  • Strong customer service orientation
  • Excellent written, verbal and listening skills
  • Ability to accurately record data
  • Ability to work independently under a tight schedule
  • Ability to prioritize workflow
  • Ability to reflect a professional company image

Data Entry Representative- Electronic Health Record

Responsibilities and Essential Functions

  • Ensures accurate placement of complex health information including, but not limited to clinical records, in the correct patient EHR within identified timeframes to ensure current patient information is available for continuity and quality of patient care. Files documents accurately in the EHR according to approved filing structure, adapts to changes in processes and meets quality standards of 98% accuracy.
  • Ability to reach and maintain 85% – 100% quality assurance trust level in current EHR.
  • Ability to achieve precise filing at a rate of 55 pages per hour.
  • Prioritizes daily work to include problem solving and decision making, independently, with minimal direct supervision. Manages own time and work.  Understands and follows through with minimal direction from supervisor, clinicians, colleagues and peers.
  • Minimum Qualifications
  • High School diploma or GED required General understanding of medical terminology, to include knowledge of: diagnostic and therapeutic studies and tests; specialty names; etc.
  • One year customer service in health care and PC skills required.
  • A minimum of one year Health Information Technology experience preferred.
  • Previous EHR experience required, Hyland OnBase Unity Client experience preferred.
  • Ability to convey information to customers in a warm, clear, concise manner.

Data Entry Senior Representative

Responsibilities and Essential Functions

  • Ensures accurate placement of complex health information including, but not limited to clinical records, in the correct patient EHR within identified timeframes to ensure current patient information is available for continuity and quality of patient care.
  • Files documents accurately in the EHR according to approved filing structure, adapts to changes in processes and meets quality standards of 98% accuracy.
  • Ability to reach and maintain 85% – 100% quality assurance trust level in current EHR.
  • Ability to achieve precise filing at a rate of 70 pages per hour.
  • Route all incoming faxes to appropriate folders on designated share drive and import approved documents to designated scan queues.
  • Monitor and complete assigned data integrity workflow processes applicable to role in Chart Correction, Overlays, Potential Duplicates, and Interface Error work queues in current EHR.
  • Minimum Qualifications
  • High School diploma or GED required.
  • General understanding of medical terminology, to include knowledge of: diagnostic and therapeutic studies and tests; specialty names; etc.
  • One year customer service in health care and PC skills required.
  • A minimum of one year Health Information Technology experience preferred.
  • Previous EHR experience required, Hyland OnBase Unity Client experience preferred.

Tax Writer II

Key Responsibilities

  • Write and produce practical tax content on a timely and regular basis with a focus on assigned news and features and gallery stories covering federal and state tax concepts and developments
  • Assist the senior tax editor and the Kiplinger team with other editorial projects as needed

Experience that will put you ahead of the curve...

  • A background in tax, finance or legal reporting
  • Experience in digital publishing and comfort with learning and using CMS, SEO, analytics, and other tools to develop content that helps grow audiences
  • Knowledge of federal and state tax laws and guidance, including legislation, and to research tax information and relay that information accurately. 
  • The ideal candidate keeps track of tax news and trends and translates that into original content
  • Ability to respond to deadlines with high-quality content and write with clarity