Grounded by a history that is deeply rooted in innovation, Hexion is a global employer committed to building and protecting the future by producing innovative performance materials. Our materials are the building blocks for critical industries, including construction, agriculture, energy, automotive, and infrastructure protection. Everywhere you look, you will find our materials and people at work to help customers make products that are stronger, safer, and cleaner. When you work for Hexion, you’ll join a team that is committed to operating safely and with integrity to build a more sustainable future for all, our associates, our customers, and the communities where we live and work.
Position Overview
As part of the Engineering Center of Excellence, this position supplies project engineering leadership and support within the Americas for the 20+ sites. This position is responsible for the development and implementation of medium sized projects within a region of North America. The primary focus will be on a project support for sites in the Eastern US and then a transition to support across the network as needed. This position will provide leadership within a matrix organization to manage the portfolio of capital projects and meet the required reporting requirements for spending and status. This position will support the development of company engineering standards including the development of Most Effective Technology (MET) and the use of project management tools such as Microsoft Project and/or SAP PS (Project Systems). Future medium to large projects is expected within the next 2 years and this role will have involvement in the development and implementation of those projects. This position collaborates closely with the commercial leaders, regional manufacturing directors, site leaders, engineering network, supply chain network, continuous improvement, finance/accounting and the EHS network to manage individual projects and multi-site programs as required. This position will directly lead projects assigned or coach others in proper project management activities.
Please note: This is a remote position.
Key Elements
The key elements of this position include but are not limited to:
Manage a portfolio of projects at a variety of locations in North America with an initial focus on sites in the Eastern US.
Work with the Continuous Improvement group to develop project concepts and cost estimates to determine if a project is worth pursuing in terms of productivity. Payback periods up to 5 years are accepted as part of the Productivity portfolio.
Have working knowledge of all sections of the PSM OD3 structure (Project & Engineering Management).
Have working knowledge of the interaction of Project Management with the elements of the PSM OD2 structure (Mechanical Integrity) and collaborate with the appropriate groups to improve engineering / maintenance interaction.
Support the Business Process Owner for Project Engineering and provide expertise for different work processes such as project stage gate reviews, cost estimating techniques, scheduling / planning tools, project risk management, contract development and construction management techniques.
Indirectly lead the network of project executors at each regional location to obtain the desired results in the management of the capital portfolio for projects and the associated spending reporting requirements.
Directly manage projects to ensure proper execution and commissioning to meet the needs of the business.
Lead specialized initiatives across multiple sites using Program Management skills. This can be major equipment replacement projects, safety standard implementation, or policy / procedure development in the functional execution of projects.
Be a SME (Subject Matter Expert) in the functional management of small capital projects. This involves the delivery of objectives from Engineering (Design) through Construction, Mechanical Turnover, Commission and turnover to Operations.
Lead efforts to develop MET (Most Effective Technology) for common installations. This includes unit operations that streamline design and installation considerations by utilizing known technology. Also, be a leader for MAT (Most Applicable Technology) when MET is not practical.
Collaborate closely with all COE’s as well as site leaders, site maintenance personnel, other project managers and EHS personnel to execute projects.
Be competent in a large area of engineering disciplines by networking with a broad group of engineering professionals (i.e. PIP participation) and participate in efforts to improve engineering knowledge & procedures for the broader engineering / maintenance network.
Collaborate with Capital Project Procurement to ensure technical requests are understood and the appropriate contracts are developed as part of the procurement process.
Provide guidance / direction to the network of engineering & maintenance professionals in the development of new projects and ensure submittals meet minimum requirements.
Job Responsibilities
SME in use of SAP PS and the necessary transactions to manage projects. As a SME, assist in training personnel to improve the overall organizational skill in the use of SAP PS.
SME in Project Methodology (OD3, Section 1). Must be capable of developing the necessary work processes and instruct / coach others on how to implement.
Working knowledge of the SAP EDMS system in order to find the appropriate documentation for the EIT events (Section 3 of the OD2 structure) and the procedures for managing PSI related documents.
Oversee the portfolio of capital projects and lead the monthly reporting requirements to ensure consistent reporting.
Lead project, program or engineering teams as required filling gaps in functional execution of different projects, programs or engineering efforts. These efforts can be multi-year efforts that need technical leadership to keep on track to fit the business needs.
Competent in a broad area of engineering disciplines and able to coordinate across those disciplines.
Work with engineers to implement best practices and standard designs to ensure reliability in design and implementation in the field.
SME in the Contractor Safety Program. Develop techniques and leverage throughout the engineering network.
Competent in the different Process Hazardous Analysis (PHA) and hazard review techniques from the earliest stage of a project through commissioning.
SME in techniques that mechanically complete and commission projects before turnover.
Competent in understanding and determining applicability to general industry standards (NFPA Fire protection, Pipe Service Index, Insulation selection, etc.) and applying internal process specific standards (MOSS, PF Safety, Combustible Solids, etc.).
ORGANIZATIONAL RELATIONSHIPS: This position reports to the Director of Projects and Mechanical Integrity.
Minimum Qualifications
Proven leadership / influencing skills within a broad, matrix type organization.
At least ten years of maintenance and/or engineering experience.
Must coach less experienced engineers on how to manage projects within Hexion.
Must have good presentation organizational and communication skills.
Must be able to communicate in a virtual environment to a larger audience.
Must have a working knowledge of project management systems as well as the ability to work within the SAP system the company uses.
Must be able to implement a regional program as developed by their supervisor and execute within the timeframe allotted across multiple sites.
Engineering degree or minimum of 15 years of direct maintenance/engineering experience.
Must be able to operate large Excel spreadsheets and develop PowerPoint presentations. Advance skills in Excel and intermediate skills in PowerPoint are required.
Must be able to coordinate emergency or turnaround/outage work
Must be able to collect data and interpret it.
Must have advanced computer skills.
Travel minimum 50% with the potential to be higher based upon project requirements.
Have a minimum of five years of project management specific experience.
Personal skills with the ability to communicate with different layers in the organization from the business leads to local site personnel. Important to have the ability to relate with all types of people.
Manage different portfolios across a broad, multi-site network.
Understanding of Engineering Documentation Management Systems (EDMS) a plus.
Ability to manage contractors both directly and remote to achieve project goals.
Familiarity with Microsoft Project.
Familiarity with Electronic Data Management Systems such as Hexion MOC, II, and Gensuite (or equivalents).
Other
We are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to gender, minority status, sexual orientation, gender identity, protected veteran status, status as a qualified individual with a disability or any characteristic protected by law.
In order to be considered for this position candidates are required to submit an application for employment through our career site, be at least 18 years of age, willing to take a drug test, submit to a background investigation as part of the selection process, as well as additional periodic background checks as required by the Chemical Facility Anti-Terrorism Standards (CFATS) or regulations adopted by the department of Homeland Security or other regulatory agencies.
Candidates are required to have unrestricted authorization to work in the United States.
If currently an employee of the Company, you must have current satisfactory work performance and in most cases, have been in your current role for 18 months.
At Workiva, we prioritize a customer-first philosophy in everything we do. Our cloud-based systems are the backbone of our commitment to delivering top-notch solutions. As a Staff Software Engineer on our Site Reliability team, you’ll play a pivotal role in upholding the reliability and performance standards of our infrastructure, which forms the bedrock of our commitment to excellence. You’ll lead the charge as the technical mastermind behind one or more essential components of our systems, boasting a comprehensive understanding of every aspect. Your track record of delivering top-tier solutions sets you apart, showcasing your wealth of experience, depth, and responsibility.
What You’ll Do
Leadership and Influence
Lead team members in exploring new approaches that will provide optimal, innovative solutions to identified issues
Collaborate with architects and product managers to design comprehensive software products meeting diverse customer needs
Foster continuous improvement in technology, methodology, and relationships across R&D
Act as the Tech Lead within the team
Communication and Collaboration
Resolve critical issues and assist in design decisions using professional concepts
Clearly communicate concise technical visions and directions
Estimate effort levels and break down complex problems into management tasks
Manage dependencies between teams in forecasting and planning
Provide guidance and solutions to development teams to achieve company goals
Technical Skills
Streamline the processes to move code from development teams to a highly scalable and highly available runtime environment
Collaborate with Cloud vendors and external technical support for upgrades, problem resolution, and design issues
Monitor and tunes appropriate systems to ensure optimum levels of performance
Automate tasks using open-source tools with a focus on safety and repeatability
Participate in on-call rotations which include 24×7 support of complex environments
Architecture
Design complete innovative applications or solutions to meet customer needs and requirements
Design systems to enable rapid development, high availability, and clear observability
What You’ll Need
Required Qualifications
Undergraduate Degree or equivalent combination of education and experience in a related field
4+ years of experience in site reliability, software engineering, or other relevant experience
Preferred Qualifications
Experience with Go, Python, and Docker
Experience with Amazon Web Services (AWS), Google App Engine or Google Compute Engine
Experience with systems performance tuning and load testing
Familiarity with Nginx, MySQL and PostgreSQL
Knowledge of Git and docker
Experience with GitHub or other distributed VCS
Experience writing code that works across platforms and browsers
Experience with the latest HTML5 technologies (JavaScript/Dart/React)
Experience running Apache Kafka
Excellent verbal, written, and interpersonal communication skills
Self-motivated with a strong propensity for action, results and continuous improvement
Ability to thrive in high-energy, fast paced, rapidly changing environments
Exceptional organizational skills with the ability to multitask and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines
Travel Requirement
Minimal Travel
Working Conditions & Physical Requirements
Reliable internet access for any period of time working remotely
How You’ll Be Rewarded✅ Salary range in the US: $120,000.00 – $204,000.00
✅ A discretionary bonus typically paid annually
✅ Restricted Stock Units granted at time of hire
✅ 401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best – either from an office or remotely from any location within their country of employment.#LI-HS1
At Workiva, we prioritize a customer-first philosophy in everything we do. Our cloud-based systems are the backbone of our commitment to delivering top-notch solutions. As a Staff Software Engineer on our Site Reliability team, you’ll play a pivotal role in upholding the reliability and performance standards of our infrastructure, which forms the bedrock of our commitment to excellence. You’ll lead the charge as the technical mastermind behind one or more essential components of our systems, boasting a comprehensive understanding of every aspect. Your track record of delivering top-tier solutions sets you apart, showcasing your wealth of experience, depth, and responsibility.
What You’ll Do
Leadership and Influence
Lead team members in exploring new approaches that will provide optimal, innovative solutions to identified issues
Collaborate with architects and product managers to design comprehensive software products meeting diverse customer needs
Foster continuous improvement in technology, methodology, and relationships across R&D
Act as the Tech Lead within the team
Communication and Collaboration
Resolve critical issues and assist in design decisions using professional concepts
Clearly communicate concise technical visions and directions
Estimate effort levels and break down complex problems into management tasks
Manage dependencies between teams in forecasting and planning
Provide guidance and solutions to development teams to achieve company goals
Technical Skills
Streamline the processes to move code from development teams to a highly scalable and highly available runtime environment
Collaborate with Cloud vendors and external technical support for upgrades, problem resolution, and design issues
Monitor and tunes appropriate systems to ensure optimum levels of performance
Automate tasks using open-source tools with a focus on safety and repeatability
Participate in on-call rotations which include 24×7 support of complex environments
Architecture
Design complete innovative applications or solutions to meet customer needs and requirements
Design systems to enable rapid development, high availability, and clear observability
What You’ll Need
Required Qualifications
Undergraduate Degree or equivalent combination of education and experience in a related field
4+ years of experience in site reliability, software engineering, or other relevant experience
Preferred Qualifications
Experience with Go, Python, and Docker
Experience with Amazon Web Services (AWS), Google App Engine or Google Compute Engine
Experience with systems performance tuning and load testing
Familiarity with Nginx, MySQL and PostgreSQL
Knowledge of Git and docker
Experience with GitHub or other distributed VCS
Experience writing code that works across platforms and browsers
Experience with the latest HTML5 technologies (JavaScript/Dart/React)
Experience running Apache Kafka
Excellent verbal, written, and interpersonal communication skills
Self-motivated with a strong propensity for action, results and continuous improvement
Ability to thrive in high-energy, fast paced, rapidly changing environments
Exceptional organizational skills with the ability to multitask and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines
Travel Requirement
Minimal Travel
Working Conditions & Physical Requirements
Reliable internet access for any period of time working remotely
How You’ll Be Rewarded✅ Salary range in the US: $120,000.00 – $204,000.00
✅ A discretionary bonus typically paid annually
✅ Restricted Stock Units granted at time of hire
✅ 401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best – either from an office or remotely from any location within their country of employment.#LI-HS1
The Senior Product Support Engineer (Sr PSE) responds to customer issues across our Workiva platforms. This role ensures timely resolution of customer issues, implements advanced solutions to prevent reoccurrence, and mentors other support engineers. They provide technical and functional support over the phone, chat, and case management, maintaining customer professionalism and rapport. Capable of resolving complex issues independently, they escalate only when necessary and contribute to improving the customer experience and support workflows. Additionally, they participate in candidate interviews and facilitate ticket reviews for the support team.
What You’ll Do:
Provide technical and functional support to customers via live chat, email, and phone
Review customer logs and reports, and leverage Python knowledge to troubleshoot bugs and issues
Troubleshoot customer issues independently, utilizing application knowledge and self-guided research
Recognize and respond to urgent customer issues and take necessary steps to remediate or escalate
Facilitate ticket reviews and case management for the support team, making suggestions for improvement
Contribute to improving the customer experience and support workflows
Collaborate with Customer Success, Professional Services, Software Support Engineers and all support tiers to solve problems
Live the Workiva Values and Principles, embodying accountability and a results-oriented mindset
What You’ll Need:
Minimum Qualifications:
2+ years of Python experience
4+ years of related Product Support experience
Bachelor’s Degree
Advanced degree considered in lieu of experience
Preferred Qualifications:
Thorough understanding of API and Scripting processes preferred
Ability to understand system logs and reports, troubleshoot code to solve issues
Experience in Project Management preferred
Linux experience preferred
Previous experience supporting a SaaS platform
Familiarity with Zendesk
Self-motivated, accountable, and able to train others to demonstrate similar characteristics
Strong technical aptitude proficiency in Google Drive, Microsoft Office Suite, & OneCloud
Strong communication skills (verbal, listening, writing)
Ability to multitask and manage changing priorities
Proven ability to meet established timelines and service level agreements
Demonstrate a strong sense of customer service
Assess support data and analytics to determine areas for improvement and create reports
Travel Requirements & Working Conditions
Varying and overtime hours required during peak seasons
Minimal travel
Reliable internet access for any period of time working remotely, not in a Workiva office
Must be able to work a five day 8-hour shift Central Time hours
How You’ll Be Rewarded✅ Salary range in the US: $33.00 – $56.00
✅ A discretionary bonus typically paid annually
✅ Restricted Stock Units granted at time of hire
✅ 401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best – either from an office or remotely from any location within their country of employment.#LI-MW1
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
As an Operation Technician I, you will efficiently resolve routine trouble tickets, leveraging your comprehensive knowledge of Ethernet and IP communications across Layers 1, 2, and 3, including IPv4, IPv6, and various routing protocols. Your technical expertise extends to current technologies such as MPLS, TDM, Ethernet, eLAN-eLine, TCP/IP, BGP, QoS, among others. With a proactive approach, you will monitor, respond to, and rectify network alarms, as well as address customer-reported circuit issues promptly. Your role involves executing circuit and network equipment restoration, identifying and escalating potential jeopardy conditions, and providing detailed risk and impact assessments to management and the Program Office. Additionally, you will manage and conduct testing on Ethernet & IP circuits. The minimum qualifications for this role include an Associate degree or an equivalent combination of education and relevant experience.
Location
This is a work from home position within the U.S.
The Main Responsibilities
Works on relatively straightforward installation and/or maintenance assignments on network switching equipment.
Monitors network operations and resolves routine network monitoring problems.
Monitors network performance
Conducts routine monitoring equipment installation and maintenance activities
Resolves routine trouble tickets.
What We Look For in a Candidate
Associates’s degree or equivalent education and related experience
2+ years of related experience
Compensation
The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.
Location Based Pay Ranges
$38,119 – $50,825 in these states: AR ID KY LA ME MS NE SC SD
$40,500 – $53,500 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY
$42,132 – $56,175 in these states: CO HI MI MN NC NH NV OR RI
$44,138 – $58,850 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 333862
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
38119
Salary Max :
58850
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We’re able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
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