IT Help Desk Support Specialist

  • nsideration.
  • Be able to take on responsibilities outside of the traditional support role when necessary.
  • Take initiative and demonstrates maturing troubleshooting practices

Essential Functions:

  • Provide client software, server components, peripheral software and hardware support for Trubridge Linux products.
  • Upgrade and manage Linux Operating Systems.
  • Support image acquisitions, storage, conversion and printing.
  • Support both Linux and Windows server environments, networking, file systems, and backups.
  • Assist in troubleshooting escalated tickets and work with development on a resolution.
  • Create a collaborative environment with other team members to ensure the team’s overall effectiveness
  • Identify and communicate potential risks and roadblocks
  • Shows ability to meet team commitments.
  • Able to use support tools on a day-to-day basis.
  • Becoming more self-reliant, especially on team related items.

Requirements:

  • Bachelor’s Degree in a Technical field of study or equivalent work experience
  • Educational or practical work in Linux or Windows Servers, Networking, Desktop Support etc.
  • Ability to be flexible and work analytically in a problem-solving collaborative environment
  • Excellent communication and interpersonal skills
  • Strong organizational, multi-tasking, and time-management skills
  • Must be detail oriented and able to follow through on issues to resolution
  • Must be able to act both independently and as a team member
  • Ability to convey technical processes and terminology into easy-to-understand language.
  • Willingness to learn and accept mentoring
  • Carrying ~50lbs or less
  • Occasional Travel – 25% or less
  • Be licensed to operate a motor vehicle
  • Be able to travel onsite with little or no prior notice during emergencies

Broadcom Application Engineer

Location US-

ID2025-2352CategoryInformation Technology Position TypeIndependent Contractor RemoteYes Clearance RequiredNone

Overview

Job Title: Broadcom Application Engineer

Location: Remote (USA)

Job Type: Independent Contractor (1099) or Corp to Corp

Pay Rate:  $75-85 per hour

About Cayuse Commercial

Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available are application development, business process outsourcing, data services, and professional services. Cayuse helps clients to achieve impactful outcomes such as improved efficiency, reduced cost, increased profitability and accelerated time to market.

About the Role

We are seeking an experienced Application Engineer with strong expertise in Broadcom technologies to join our team as an independent contractor. This role will focus on supporting customer implementations, providing technical guidance, and ensuring seamless integration of Broadcom solutions within enterprise environments.

As a key technical resource, you’ll work directly with engineering teams and customers to solve complex technical challenges and optimize Broadcom product deployment and performance.

Responsibilities

  • Serve as the primary technical contact for Broadcom product integration and support
  • Provide advanced troubleshooting and root cause analysis for software/hardware issues
  • Collaborate with customer engineering and development teams to align product functionality with business requirements
  • Customize and optimize Broadcom applications to suit client infrastructure
  • Write technical documentation and provide knowledge transfer to client teams
  • Stay up to date on Broadcom’s product roadmap and technical updates

Qualifications

Required Qualifications:

  • 5+ years of experience as an Application Engineer or similar role
  • Strong hands-on experience with Broadcom enterprise software or hardware products, such as:
    • Broadcom Mainframe solutions (e.g., CA Technologies tools)
    • Network and infrastructure monitoring (e.g., DX NetOps)
    • Security software (e.g., Symantec/Broadcom solutions)
  • Solid understanding of enterprise systems architecture and software deployment
  • Excellent problem-solving, communication, and documentation skills
  • Self-motivated and able to work independently with minimal supervision

Preferred Qualificarions:

  • Experience working with large enterprise clients or in high-availability environments
  • Familiarity with cloud integration, automation tools, or scripting (e.g., Python, PowerShell)
  • Previous experience as a remote contractor or consultant

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Cayuse is an Equal Opportunity Employer.  All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Pay Range

USD $75.00 – USD $85.00 /Hr.

Data Architect (Remote)

Location US-Remote

ID2025-5987CategoryInformation Technology Position TypeFull-Time

Overview

GovCIO is currently hiring an experienced Data Architect with deep expertise in cloud and network engineering to identify architectural migration patterns, help overcome roadblocks with provisioning, schema creation, and data source connections. In this role, you will collaborate with stakeholders to document current state networking, interfaces, and boundaries to drive decision making and expedite the migration process. This position is fully remote, located in the United States.

Please note: The contract has been awarded; however, this position remains unfunded and is contingent upon funding release. 

Responsibilities

  • Collect and analyze data to identify architectural migration patterns and resolve dependencies and roadblocks.
  • Gather, analyze and extrapolate workgroups attributes to help determine where workgroups fit within the phased migration approach.
  • Document current state networking, interfaces, CDW boundaries.
  • Support training, best practices, and architectural design reviews.
  • Align ingestion to line of business delta lake. 
  • Contribute to system conceptual design and documentation.
  • Establishes system-level requirements verification procedures and customer acceptance test protocols.
  • Monitors system performance and executes performance tuning strategies across cloud environments to optimize network performance.
  • Reviews and validates test plans and procedures to ensure contractual compliance.
  • Develops and maintains documentation for network designs, policies, and procedures.
  • Supports migration efforts from on-premises infrastructure to cloud-based solutions.
  • Develop and maintain detailed network diagrams and support procedures.
  • Generates proofs-of-concept design and testing activities and supports the development of change requests, white papers, and proposals with network service components.
  • Collaborates with Cloud Engineers and Architects on issues related to cloud infrastructure design and architecture.

Qualifications

Required Skills and Experience:

  • Bachelor’s with 15+ years (or commensurate experience) 
  • Strong interpersonal skills to collaborate with customers and internal cross-functional teams.
  • Experience with virtual and/or cloud-based servers and applications.
  • Excellent technical documentation and reporting skills.
  • Effective written and oral communication skills.
  • Experience working in an Agile environment.


Preferred Skills and Experience:

  • Certifications in relevant technologies. 

Clearance Required: Ability to obtain and maintain a suitability/Public Trust 

Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $160,000.00 – USD $195,000.00 /Yr.

Identity & Software Management Lead

Location US-Remote

ID2025-5966CategoryIT Infrastructure & Network Engineering & Operations Position TypeFull-Time

Overview

GovCIO is currently hiring for an Identity & Software Management Lead to provide technical leadership for deployment and support teams. This position will be located in Arlington, VA and will be a fully remote position.

Responsibilities

Provide technical leadership for deployment and support teams. Provide technical management support for Active Directory Mgmt, Accounts Mgmt – user and privileged accounts, SailPoint Admin/Mgmt, and CyberArk Admin/Mgmt. Manage software installation request fulfillment (i.e., Adobe, others) and COTS Admin. Develop and manage automation processes.

Job Responsibilities:

  • Serves as end-to-end service owner/manager for Microsoft Active Directory, Identity Management, and COTS software installations
  • Thought leader for efficiencies in identity management services
  • Manages the day-to-day tasks of accounts management and software installation fulfillment
  • Performs and oversees administration tasks for operating and maintaining AD Domain Services, such as:
    • Create and manage groups, group policies, and privileged user accounts
    • Move users and device objects to the appropriate Organizational Unit (OU)
    • Manage interfaces or integrations for users to manage their AD attributes (Identity)
    • Develop and support customizable workflows that allow organizations to enforce requirements, such as manager approval of employee business unit attribute changes
    • Create dynamic attribute-based groups for customizable fields (i.e., Component, Office, Location, etc.)
    • Manage all related scripts, automation, and interfaces related to identity and software installation services
    • Provide reporting based on AD and other identity applications (i.e., SailPoint, CyberArk, CrowdStrike)
  • Manages Microsoft Active Directory, ServiceNow, and other applications integration
  • Uses and/or administers COTS applications/capabilities with expertise around those that are critical to identity management and software installation fulfillment, such as:
    • BigFix
    • SCCM
    • WSUS
    • ServiceNow
    • SailPoint
    • CyberArk
    • Cisco ISE
    • HSPD-12/PIV authentication
    • 802.1x machine certificate-based authentication
    • Domain Certificate Authority Services
  • Office 365 Information Rights Management
  • Provides oversight and direction to the staff in accordance with the organization’s policies and procedures
  • Works with senior leadership and the customer to suggest solutions to the customer and to resolve gaps or ambiguity in the agreed service requirements/deliverables
  • Identifies, plans, implements, and communicates automation and efficiencies for services
  • Leads service delivery initiatives needed to improve the performance, availability, security of services
  • Leads or participates in troubleshooting complex incidents with other infrastructure teams
  • Manages business relationships across internal teams, vendors, and 3rd party providers as needed to deliver services
  • Coaches, mentors, and develops staff
  • Empowers employees to take responsibility for their jobs and goals. Delegates responsibility and expects accountability and regular feedback
  • Leads development and maintenance of standard operating procedures and run books for managed services
  • Makes technology or business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures
  • Communicates with the customer to keep them informed of operational status, progress on agreed deliverables, and notifies them of impending changes or agreed outages
  • Understands customer’s regulatory requirements and security interdependencies affecting services
  • Strives to be a knowledgeable resource to the organization’s management team that provides leadership and direction
  • Aspires to maintain and improve client satisfaction and loyalty by providing professional and timely support and service
  • Performs other duties and responsibilities, as assigned

Qualifications

Qualifications:

Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, or Social Science

15+ years’ experience supporting the engineering, implementation, and operations of identity and COTS software fulfillment solutions with at least 10+ years administering Active Directory or another identity system (such as SailPoint or CyberArk) and automation solutions.

  • Experience administering identities in Active Directory (AD) and at least 1 identity application (i.e., SailPoint)
  • Experience automating account activities using ServiceNow and identity solution integration
  • Experience deploying and supporting Microsoft 365
  • Proven success in planning and implementing efficiencies for end-user requests in accounts management and software installations
  • Experience preparing executive presentations and briefings to C-Suite staff
  • Highly organized and detail-oriented with the ability to simultaneously manage multiple activities with high customer visibility
  • Ability to multitask in a dynamic, fast-paced environment
  • Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations and conflict resolution
  • Must be able to perform technical tasks while also directing a team of approximately 6-8 staff members
  • Experience building and leading deployment and support teams (mostly virtual)
  • Strong analytical and problem-solving skills

Experience with four or more of the following technologies/applications:

  • Microsoft/Office 365
  • Active Directory
  • ServiceNow
  • Microsoft Azure
  • Amazon Web Services (AWS) Cloud
  • Identity Management and Account Provisioning (SailPoint/CyberArk)
  • Windows Server
  • Scripting

Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $180,000.00 – USD $215,000.00 /Yr.

Provider Network Data Architect

Dignity Health Management Services

The posted compensation range of $46.96 – $68.10 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2025-408363Employment Type Full Time Department Information Technology Hours/Pay Period 80Shift Day Weekly Schedule Monday – Friday (8:00am – 5:00pm PST) Remote Yes Category Information Technology

Responsibilities

This position is remote, but will be expected to work PST business hours.

Position Summary:


The Network Data Architect will assist with the planning, implementation and success of the Business infrastructure for the provider data management system which supports multiple business functions including, but not limited to, medical staff credentialing, onboarding, contract enrollment, and other business processes. This position assists in system implementations, upgrades and maintenance of our provider data management system. This individual will assist in implementing policies and protocols to ensure deployment of best practices, and assist with planning, organizing and implementing education and training programs to meet the strategic goals of the organization. This position will work closely with the VP of Network Management, System Director of Medical Staff Services, Manager of Provider Data Management, and Network Data Integrity Analysts while upholding the common values of Collaboration, Justice, Stewardship, and Excellence.
Qualifications

Minimum Qualifications:


– Minimum of (3) years’ experience supporting provider data management systems 
– Minimum (3) years’ experience working with relational database structures
– Experience working with IT technical teams and navigating IT processes and requirements
– Bachelor’s degree or applicable experience in lieu of degree will be considered
– Knowledge of provider credentialing principles, methods and procedures
– Knowledge of CMS COP, TJC Standards, NCQA Standards
– Knowledge of federal and state regulations regarding credentialing requirements
– Strong knowledge of statistics, data collection, analysis and data presentation
– Skilled in advanced computer technology and database management including provider data systems, quality systems, Microsoft Office products, and Google Workspace
– Excellent communication skills (both oral and written), presentation style, including the ability to concisely present data and materials to clinicians, leaders, and staff at all levels across the organization
– Ability to function independently and as a member of a team to organize, plan, strategize and prioritize both short term and long term work assignments
– Ability to work well under pressure and respond to changing needs and complex environments
– Ability to think globally with regard to larger organization goal attainment
– Effective leadership skills and strong customer service orientation

Preferred Qualifications:


– Experience with Symplr products preferred
– Experience in improving organizational workflows at the facility level and across multiple divisions preferred

– Experience with Visual Cactus preferredOverview

The purpose of Dignity Health Management Services Organization (Dignity Health MSO) is to build a system-wide integrated physician-centric, full-service management service organization structure. We offer a menu of management and business services that will leverage economies of scale across provider types and geographies and will lead the effort in developing Dignity Health’s Medicaid population health care management pathways. Dignity Health MSO is dedicated to providing quality managed care administrative and clinical services to medical groups, hospitals, health plans and employers with a business objective to excel in coordinating patient care in a manner that supports containing costs while continually improving quality of care and levels of service. Dignity Health MSO accomplishes this by capitalizing on industry-leading technology and integrated administrative systems powered by local human resources that put patient care first.


Dignity Health MSO offers an outstanding Total Rewards package that integrates competitive pay with a state-of-the-art, flexible Health & Welfare benefits package. Our cafeteria-style benefit program gives employees the ability to choose the benefits they want from a variety of options, including medical, dental and vision plans, for the employee and their dependents, Health Spending Account (HSA), Life Insurance and Long Term Disability. We also offer a 401k retirement plan with a generous employer-match. Other benefits include Paid Time Off and Sick Leave.

One Community. One Mission. One California