ShowMojo streamlines the residential rental process, and vastly improves the leasing experience for property managers and renters alike. Our company is growing rapidly, with customers in all 50 states. To learn more about us visit: showmojo.com
VALUES
ShowMojo strives to connect individuals that closely align with our values:
- Do you have the confidence to exchange opinions in an open environment with respectful candor?
- Are you self-directed and able to proactively solve problems?
- Do you pride yourself on showing up prepared and feel personal responsibility to see your accountabilities through to completion?
If this resonates with your personal values, we would like to have a career discussion with you.
OVERVIEW
We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our customers, operations, products and services. Also important in this role are an ability to evaluate and analyze complex information and a natural desire to help people understand it.
RESPONSIBILITIES
- Maintain and update company knowledge bases.
- For the customer knowledge base, focus on easy-to-follow explanations and instructions that accurately represent the ShowMojo platform and feature set.
- Act as the ShowMojo wiki gardener, supporting continuous documentation on the part of all ShowMojo’s team members.
- Support managers and team members by gathering details on and writing process documents and SOPs.
- Own and enforce ShowMojo’s style guide for each knowledge base.
- Provide proofreading and quality reviews for other teams including marketing, sales and product development.
- Assist marketing and sales on straightforward writing tasks
Requirements
- Three or more years of experience as an effective technical writer.
- Superb written communication skills, with a keen eye for detail.
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.