Sr. Associate, Accounts Receivable

Out & Equal Workplace Advocates is the world’s premier nonprofit organization dedicated to achieving lesbian, gay, bisexual, and transgender workplace equality. We partner with Fortune 1000 companies and government agencies to provide executive leadership development, comprehensive training and consultation, and professional networking opportunities that build inclusive and welcoming work environments.

Since 1996, we have worked with executives, human resources professionals, Employee Resource Groups and individuals to provide leadership and professional development, education, and research to create workplaces free of discrimination. Out & Equal hosts the annual Workplace Summit where employees and experts from around the world gather to share strategies and best practices to create diverse and inclusive workplaces that foster belonging for LGBTQ people around the world.

               Title:      Sr. Associate, Accounts Receivable  

Position Summary

Out & Equal seeks a Sr. Associate, Accounts Receivable to support the Finance team and facilitate a service-based approach to the timely payment of invoices. The ideal candidate is tactful, technologically-adept, organized, and has a solid accounting background. The Sr. Associate, Accounts Receivable position is a wonderful opportunity for a junior accountant with a strong desire to learn nonprofit accounting in a mission-based organization. Interest in LGBTQ+ advocacy and Diversity, Equity, Inclusion, and Belonging (DEIB) a plus.

Reports to: Accounting Manager

Management Role: No

Job Competencies:

  • Client Focus: Provides service excellence to internal and/or external clients by responding quickly, appropriately, and accurately to communications. Facilitates answers; Uses appropriate language; De-escalates tense situations; Provides regular updates when an answer is not immediately available.
  • Reconciliation and Analysis: Reconciling and analyzing financial information to inform decision-making in the organization.
  • Processing and Recording Financial Transactions: Processes financial transactions to ensure the effective recording and tracking of revenues and expenditures.
  • Accounting and Reporting: Applying an understanding of accounting and reporting concepts and methodologies.
  • Leverages Technology Effectively:Aligns to expected norms and behaviors in the use of technology. Utilizes all appropriate elements of technological tools available in a way that is efficient and logical. Maintains a current understanding of technological capabilities and proposes adaptation as needed.

Duties and Responsibilities:

               Accounts Receivable: 60%

  • Monitor and collect accounts receivable by contacting clients via telephone, email, and mail.
  • Develop service-based approach to payment resolution.
  • Negotiate and resolve payment discrepancies.
  • Record and reconcile payment information in Salesforce, Netsuite, and other financial software.
  • Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
  • Update and verify primary and secondary contact information on a regular basis.
  • Report on, and escalate, payment issues internally for additional support as needed.

Accounting Support: 30%

  • Assist with audits, tax filings, and other accounting projects as needed.
  • Assist with Credit Card reconciliation reminders and follow up.
  • Assist with payroll processing.
  • Serve as a back-up for Accounting Manager, and support accounts payable as needed.

Operations: 10%

  • Serve as contract point for coworking space needs and manage relationship with Industrious.
  • Manage corporate account for airline miles, and make purchases on behalf of Out & Equal.
  • Other duties as assigned  

Preferred Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):

  • Experience in nonprofit accounting
  • Effective collaborator across teams
  • Lifelong learner who is comfortable with independent learning
  • Interest in and commitment to using intersectional approaches to promote Out & Equal’s mission of workplace inclusion;
  • Detail-oriented and quality-focused
  • Experience with LGBTQ issues and communities
  • Experience handling sensitive and confidential information
  • Adaptive and willing to take on a variety of new assignments
  • Ability to successfully prioritize, manage, and execute multiple projects with accuracy
  • Ability to work effectively both independently and as part of a team;
  • Ability to produce results despite changing or ambiguous circumstances

Required Technology

  • Office 365, including strong command of Excel

Preferred Technology:

  • Salesforce
  • Netsuite
  • Asana
  • Slack
  • Zoom

Language(s): English

Minimum Education: Bachelor’s degree in accounting, finance, or businessdegree may be substituted for an equivalent amount of experience.

Minimum Years of Relevant Experience: 2 years

Licenses/Certifications: N/A, CPA highly desirable

Location: Remote, DC or San Francisco base preferred.

Exemption Status: Non-exempt 

Position Type: Full-time

Position Level: IC2


  • Typical hiring range for high cost of living locations (DC/CA/NYC): $47,282 – $58,586.00
  • Typical hiring range for all other locations: $40,110.00  – 49,788.00

Required Travel: 10% – all Out & Equal employees must have the ability to travel and support our major conferences in person.