Working with KinderCare Learning Companies means using your outstanding talents to help set the foundation for lifelong learners, where you can collaborate with colleagues, grow and learn, and positively impact the families we serve.
With over 50 years of experience, 30,000+ employees, and more than 2,000 early learning center programs, we are the most accredited leaders in early childhood education. Together, we create environments where kids grow and thrive. As one of only four companies to receive the Gallup Exceptional Workplace Award six times, we’re confident that you can grow and thrive here, too. We can’t wait to meet you.
KinderCare has an exciting opportunity for a Senior Billing Accounts Receivable Specialist. In this role, you will be the key administrator that supports KinderCare’s collections vendor(s) and work with our centers to resolve account disputes.
Responsibilities:
- Receive, create, modify and retain reports on balances to be collected.
- Create and maintain the files used to place accounts with collections vendor(s).
- Use the Center Management System (CMS) to provide account documentation to collections vendor.
- Appropriately handle high volume email from the Collections email inbox.
- Work with center staff to obtain parent account documentation.
- Review and follow-up on assigned dispute accounts.
- Help the collections vendor(s) reconcile parent accounts.
- Receive collections payments and prepare transmittal for Bank Reconciliation to account for deposit.
- Post collection payments to parent accounts and collections vendor file.
- Review collections vendor(s) invoices for accuracy and process for payment. Reconcile collection payments against vendor records.
- Prepare check transmittals
- Connect with collections vendor regarding recoveries, reversals, bankruptcies, etc. as needed.
- Prepare collections accounts for placement with third party collections vendor.
Qualifications:
- A high school diploma is required.
- Associates degree or equivalent work experience in accounting or banking is preferred.
- 2 – 4 years of prior customer service and collections experience is required.
- Ability to work in a fast paced, professional office environment with extended periods of sitting, working on a computer and telephone usage.
- Partner with other team members.
- Maintain a confirmed understanding of collections standard processes and consumer collections laws.
- Excellent oral and written communication skills.
- Excellent customer service skills.
- High attention to detail, including ability to clearly document work performed and status.
- Microsoft Office required, Access and SQL preferred. Extensive knowledge of Excel, including Macros.
- Ability to multi-task, problem-solve and work independently.
Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.
- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, generous paid time off and discounts for work necessities, such as cell phones.
- … and much more.
At KinderCare Learning Companies you’ll use your skills and expertise to help craft and contribute to our shared mission of supporting communities and encouraging lifelong learners. From our teachers to our cooks to our financial analysts, we are all passionate about crafting a world of learning, happiness and adventure for more than 150,000 children every day.
As the first national early childcare education provider to achieve the WELL Health-Safety Rating from the International WELL Building Institute, we continue to follow the latest science-backed and evidence-based strategies for maintaining a safe and worry-free workplace.
