Homepoint is a rising star in the mortgage industry with a culture that encourages community, caring, and open communication. What makes our team special is our people-first philosophy, as we empower and encourage our associates to speak up, become innovators and make impactful changes – no matter what position they hold within the company.
Homepoint is one of the fastest-growing mortgage lenders in the U.S. – already the third-largest wholesale lender and a Top-10 correspondent lender. Founded in 2015, we are headquartered in Ann Arbor, MI and offer positions throughout the nation – many of which are remote. Our team has grown to include more than 3,500 associates and we service more than 400,000 customers nationwide.
If you thrive in a fast-paced environment and are looking for an opportunity to grow and develop your career, then we have the perfect opportunity for you!
The Servicing Transfer Coordinator assists management in various capacities in order to transfer loans efficiently and effectively as part of acquisitions, service releases or boarding loans from internal LOS system, ensuring that all transfers are converted in compliance with RESPA. Oversee the transfer process, working with all functional areas of the servicing department.
- Manage multiple servicing transfers, leading internal project teams to ensure deadlines are met.
- Act as liaison between internal departments, clients, other servicers, and vendors ensuring positive communication.
- Present servicing transfer instructions and policies to other servicers and lead project calls when necessary.
- Assist in the refinement and improvement of Servicing Transaction Management policies and procedures.
- Manage preparation of project documentation.
- Provide project status reports that summarize actions, issues, and decisions.
- Assist in monitoring loan setup staff, answering day to day operational questions, along with completing reporting functions, when necessary.
Skills and Qualifications:
- Bachelor’s degree preferred.
- Experience with mortgage lending (operations/production) or training required.
- Proficient with Microsoft Office, with a heavy emphasis on Excel and Word
- General understanding of Mortgage Servicing regulations and agency requirements
- Must possess excellent communication skills, both written and verbal.
- Good organization skills and be detail oriented.
- Strong time management and prioritization skills with the ability to perform well under pressure.
- Strong sense of urgency needed for this position.