Overview
The Records Retrieval Agent represents the clientele of Cotiviti in requesting and obtaining medical records from healthcare providers.
Payrate: $14.50/hr
Responsibilities
Remotely retrieve records through providers’ medical record systems electronically
Prepare and transmit records through standard processing procedures
Ensure that job processes are working appropriately and troubleshoot errors when required, providing steady feedback to EMR Coordinator and Retrieval leadership on potential improvements to the EMR retrieval process; while maintaining adequate production and quality levels through tracked metrics. Participates in training sessions with Provider representatives
Completes all responsibilities as outlined on annual Performance Plan.
Completes all special projects and other duties as assigned.
Must be able to perform duties with or without reasonable accommodation.
Qualifications
High School diploma, GED, or equivalent work experience
Ability to communicate clearly through verbal and written communication, using proper spelling and grammar
Demonstrated ability to give close attention to details, including planning, executing, and follow up procedures
Must be able to work well in a team environment
Demonstrated understanding of HIPAA regulations preferred
Typing speed of 30 words per minute (wpm) with 90% accuracy
Basic computer navigational skills
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Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Cotiviti values its diverse workforce and its selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy, childbirth or pregnancy-related conditions, national origin, sexual orientation, marital status, genetic carrier status, military service, veteran status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.
Pay Transparency Nondiscrimination Provision
Cotiviti will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)