Description
Quality Assurance Agent ( REMOTE )
***Must reside in Utah, Arizona, Idaho, Iowa, Nevada, Oklahoma, Florida or Texas (others will not be considered)
About Us:
Slingshot Technology, Inc is one of the best Utah start-ups, and we’ve been recognized by Inc Magazine as one of America’s fastest growing companies (#146!!!). While we started in Lehi, Utah, our teams work from their homes in the following states: Arizona, Idaho, Nevada, Oklahoma, Texas, Florida and Utah. Slingshot believes in a world where conversations matter, where technology enhances human interaction instead of replacing it, and where people can effortlessly connect with service providers that help home feel like home.
The Role:
Do you have a knack for making sure everything is lined up just perfect in your home office and kitchen? Do you notice details that others miss? As a Quality Assurance Agent you’ll help others be successful by auditing and scoring conversations and processes. Its your keen attention to detail that will help the organization provide the best customer service possible.
What You’ll Do:Review recorded calls as your schedule permitsAnalyzing the quality of conversations and customer interactionsWork a minimum of 30 hours per week
Requirements
What You’ll Bring:
- Must reside in Utah, Arizona, Idaho, Nevada, Oklahoma, Florida or Texas
- Must have home computer in good condition and reliable internet access
- Comfortable using multiple computer programs at the same time
- Ability to work independently with little supervision
- Your own computer and equipment
Benefits
What You’ll Get:
- $12.60 per hour, plus opportunities for Bonus and Commission
- WFH – Work from Home, the beach, the ski slopes, wherever. We’ve been doing this since before it was cool
- Generous PTO to build the underground crime empire you’ve always dreamed of (eligible with full-time employment)
- Hang-gliding accident? Flesh-eating bacteria? We’ve got a Health Care plan for that (eligible with full-time employment)
- We’ll help you prepare for your future like a squirrel caching acorns in its favorite tree with a matching 401k (eligible with full-time employment)
- You may not be the Arnold Schwarzenegger (or maybe you are), but we’ll hook you up with a Gym Membership anyway
- Growth / development potential! We’re aggressively growing and so are our team members. We love to promote from within