DESCRIPTION
Job summary
Global Diversity, Equity, and Inclusion (GDEI) is looking for a Program Manager to deliver the Represent the Future Summit (RTF). RTF is an annual external professional enrichment summit designed to center and celebrate experiences and opportunities for Black, LatinX, and Native American candidates, customers, and Amazon employees. This Program Manager will lead conference content planning and event-day logistics for RTF, as well as provide support to other GDEI Conference functions as needed.
Key job responsibilities
This role will sit with External Conferences and Experiences (ECE) team within GDEI. ECE’s goal is to implement a structured, reliable framework for the conferences space where (1) internal stakeholders are well-informed and involved in experiences; (2) external partners are engaged in a timely fashion and in a manner that provides mutual benefit to Amazon and to our partners, and (3) GDEI’s Conference presence advances our goals around uplifting underrepresented communities and improving customer sentiment at every opportunity. This role will work with other GDEI teams such as Marketing and Communications, as well as external partners to develop creative and production strategy for RTF.
As a Program Manager, you will own content curation and support event logistics for the annual event. You will collaborate with stakeholders company-wide to determine content priorities and sponsorship. You will work with the ECE team and the broader GDEI team to source content that meets customer needs. You will work with peers within internal conferencing to ensure professional quality delivery logistics and analytics.
Throughout the year, you will partner with the named agency partner to manage an ongoing digital community for this experience. The goal of the digital community is to create a source of ownership for the ECE team regarding external engagement and ultimately, interest and registration for the event.
The ideal candidate will be organized and proactive, an owner with bias for action, a passion for organizing conferences and learning activities, strong customer obsession, and a desire to streamline processes. An excellent opportunity for someone who is passionate about working with customers and is motivated by scaling programs to help thousands of other people develop their careers.
BASIC QUALIFICATIONS
· 3+ years of relevant work experience in event and program management
PREFERRED QUALIFICATIONS
· Direct experience planning conferences for technical audiences or audiences interested in tech/professional content
· Experience sourcing key speakers (internal and external)
· Experience measuring customer feedback (pre- and post-event)
· Experience working in an entrepreneurial environment with strong multi-tasking abilities
· Experience developing 12-month planning cycles
· Passion for promoting diversity, equity, and inclusion in the workplace
· Ability to initiate and build collaborations, earning stakeholder trust
· Proven ability to juggle competing priorities and meet hard deadlines
· Ability to create reports and analyze org and people metrics
· Excellent communication skills