Responsibilities
- Order Processing
- Keeping track of, and monitoring all active orders in the system
- Accurate processing of all product types
- Able to verify addresses to fluctuating standards
- Maintain a low error rate
- Exception handling
- New Product Workflow
- Manage workflow of new report products until automation can be implemented
- Learn new report products
- Demonstrate knowledge and ability to produce all products
- Traffic Coordination
- Controlling the flow of orders from step to step of production
- Adjusting priorities for our overseas operations
- Using tracking systems and data manipulating software (such as Excel) to manage order volumes
- Knowledgeable and capable of fixing internal department software (aka scripts)
