The Order Entry Specialist plays a key role on the accounting and quote-to-cash team, with a focus on supporting the order entry workflow and customer-facing transactions and communications.
Duties & Responsibilities:
Process all new and renewal customer orders timely and accurately from Salesforce into NetSuite
Partner cross-functionally with sales and legal to ensure order accuracy
Responsible for timely and accurate fulfillment of customer orders
Accurately enter and receive all returns in NetSuite
Assist with sales tax compliance and maintenance of current exemption certificates
Maintain all necessary paperwork, records, lists and related information to ensure the correct processing of all customer orders
Maintain and update customer records and contacts
Resolve customer inquiries and issues in timely and professional manner
Assist with customer collections and annual support renewals as needed
Other duties and projects as assigned
Education & Experience
Minimum 2 years’ experience with accounts receivable, order management, or quote-to-cash cycle
Other Knowledge, Skills, Abilities or Certifications:
Proven ability to successfully operate in a high performing, dynamic, and complex organizations
Organized with strong attention to detail
Experience with large customer base, high transaction volume, and strong work ethic
Ability to work independently while also being a team player.
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
NetSuite, SFDC, and Avalara portals experience preferred
The salary range for this position is $35,00-$65,000.
Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
Fortive is a provider of essential technologies for connected workflow solutions across a range of attractive end-markets. We hold leading positions in advanced healthcare solutions, intelligent operating solutions, and precision technologies. Our company is headquartered in Everett, Washington and employs a team of more than 17,000 research and development, manufacturing, sales, distribution, service, and administrative employees in more than 50 countries around the world.
Our shared purpose is to create essential technology for the people who accelerate progress. Our innovations keep the world moving forward. We work together to accelerate the pace of progress and to make a difference.