Omada Health is listing a remote
Program Manager, Performance Improvement opportunity.
Location:
Remote, USA | Remote first work from home culture
Pay:
not listed
Schedule:
not listed
Non-phone screening:
Potential non-phone — review required
Screening evidence:
Non-phone-friendly title; duties require confirmation
Requirements from the listing
About you:
– You bring 7+ years of relevant experience in operational excellence, process improvement, or internal consulting, including substantial hands-on Lean experience in complex service or healthcare operations.
– You have formal training or certification in Lean or Six Sigma, with demonstrated success applying these methods.
– You have independently led cross-functional improvement initiatives from problem definition through implementation and sustained results, using strong project-management skills.
– You are proficient in process observation, value-stream mapping, A3 or equivalent structured problem solving, root-cause analysis, improvement-event facilitation, standard work, visual management, and leader standard work.
– You are a skilled facilitator and coach who engages frontline teams and senior leaders, navigates disagreement, and develops others to lead improvement.
– You have strong operational measurement skills, including baseline development, cycle-time and variation analysis, run charts, and control-chart interpretation. You evaluate efficiency gains alongside quality, service, and experience.
– You are proficient with process-mapping and collaborative facilitation tools, such as Visio, Lucidchart, or Miro, and Excel or equivalent analytical tools.
– You build trust, influence without authority, and communicate clear recommendations across organizational levels.
Other requirement statements in the listing:
– Today's healthcare system poorly serves chronic conditions that require ongoing support outside of the exam room, like obesity, diabetes, hypertension, cholesterol, and musculoskeletal conditions.
– Remote first work from home culture