BCD Travel
The Meeting Coordinator Groups is responsible for supporting the client and the Operations Team with the execution of successful meetings and events while maintaining a high level of customer service. You will be responsible for providing guidance to clients on our services and qualifying all meeting requests. The Meeting Coordinator is also responsible for closing and reconciling files, preparing final bills, and managing the commission process.
As a Meeting Coordinator Groups, you will
- Answer inquiries in the meeting support mailbox as well as the program support line
- Provide guidance & support on the meeting software & reporting
- Be responsible for Quality Control of meeting data
- Make recommendations for process improvements
- Reconcile all files and prepare final bills within the required timeframe
About you
- Prior industry and customer service experience
- 5 years experience as a Meetings Group Coordinator
- Ability to initiate new ideas
- Proficient in Microsoft Office
- Strong organizational skills
- Knowledge in GDS Sabre is an asset
Your life at BCD
Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.
You’ll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated