InteliChek Certified Agent (Remote)

InteliChek – Marketing / Full-Time and Part-Time

Who we are

InteliChek is a data service company that provides up-to-date market intelligence to large automotive manufacturers, dealers, dealer groups, aftermarket service providers and corporations. We were founded in 1997 by a pioneer in market intelligence research systems for the automotive industry. Our founder had a desire to help automotive brands and competitors stay aware of service price data trends in order to encourage loyalty from vehicle service consumers nation-wide. Since our launch, we have continued to provide Fortune100 brands with our high-value products and services.

What we do

We collect automotive service price data within specific market areas and compile that data into service price trends for our Fortune 100 clientele so that they may better understand their competitor’s prices and service offerings. Our suite of products and services affords them the opportunity to optimize their marketing campaigns, increase profit margins and improve customer service.

Who you are

You are a self-driven marketer that loves to talk on the phone. You take pride in being thorough and detailed. You are an empathic listener and a respectful, friendly and confident communicator. You are dependable and manage your time efficiently and effectively. You value the balanced lifestyle gained from working remotely and possess a willingness to learn.

What the role is

In the independently contracted InteliChek Certified Agent role, you will be a part of the heart and foundation of InteliChek. Your unique attention to detail, engaging customer service skills, dedication and reliable motivation is what allows InteliChek to provide our client-base with the market intelligence they need to remain competitive and fair in the services they offer to their customers.

InteliChek Certified Agents

Are expected to be available during regular business hours Monday thru Friday, typically from 8 am to 5 pm EST. Daily schedules are flexible with full or part-time hours available.

Must have reliable high-speed internet, phone service, and access to a desktop or laptop computer. A headset is recommended, but not required.

Must have a designated workspace with minimal noise and distractions is needed (Natural background noise from family and pets is okay as long as phone call recordings are audible and do not pose an undue distraction from tasks)

In this role you will

Make phone calls, “Mystery Shop,” to service providers asking questions requested by the client

Accurately document costs, quality of services and parts, and timeframe for services

Learn and become familiar with the terms and services within the automotive service industry

We want you to apply if you

Have a high level of confidentiality and professionalism
Have the ability and desire to work and succeed independently

Have basic phone skills, computer skills, typing skills, and data entry skills

Are organized, detail oriented, and possess the ability to maintain composure.

You be you

InteliChek is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.