Overview of Position:
This role provides real time enrollment support for providers. It will consist of phone and chat communications as well as date entry. The goal is for customers to enroll in real-time transactions.
What will be my duties and responsibilities in this job?
- Manage enrollments for Payor Enrollment Services
- Facilitate enrollments by providing forms, instructions, and aiding with online enrollments
- Process enrollments by data entry using various data entry tools
- Communicate with clients by phone, chat, and email
What are the requirements needed for this position?
- High School Diploma or equivalent
- 3 years of customer support experience
What other skills/experience would be helpful to have?
- Background in customer service and problem-solving
- Excellent verbal and written communication
- Detail Oriented
- Ability to keep organized while multi-tasking
- Computer proficiency
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!