Summary of Overall Job:
The Data Entry Clerk role maintains a high quality and accurate community database by completing online research, promotional list pulls, routine database maintenance, data entry, and customer service.
Researches new accounts & enriches company information
Routine database maintenance including imports, data entry, and contact merges.
Provides customer service for our subscriber community.
Compiles standard promotional list pulls using multi-field, multi-value, and advanced logic.
Processes renewal tip ons including scanning, qualification, data entry, & filing.
Evaluates title and agency functions to code demographic information.
Verifies a high volume of contact roles weekly to maintain an up-to-date directory of contacts.
Locates contacts through websites and external directories or lists.
Coordinates gift card distribution for incentivized projects.
Provides support with custom projects as needed.
Microsoft Word, Excel, Outlook and how to navigate quickly on the internet
Knowledge of Salesforce/HubSpot is a plus
Excellent verbal and written communications skills, friendly phone etiquette
Analytical ability is required for problem solving, gathering and summarizing data for reports and prioritizing work
Strong attention to detail and accuracy
Quick learner, flexible in responsibilities and highly organized
High production with the ability to stay focused on repetitive tasks
Excellent time management and able to work alone with minimal supervision