About the Role:
About the Role:
We are looking for a Customer Service Representative to join our Team and answer the company’s chat system.
What are we looking for:
You must have:
- 3-5 years of experience as a Data Entry or Sales Agent.
- Experience in Sales Support roles (desirable).
- Detail oriented and deadline driven.
- Ability to work autonomously and remotely.
- Methodic and able to follow processes.
- Advanced English level.
BairesDev Offers:
How we do make your work (and your life) easier:
- 100% remote work.
- Hardware setup for you to work from home.
- Flexible hours – make your schedule.
- Paid parental leave, vacation & holidays.
- Diverse and multicultural work environment.
- An innovative environment with the structure and resources of a leading multinational.
- Excellent compensation — well above the market average.
- Here you can grow at the speed of your learning curve.
Main Activities:
IMPORTANT: Availability to work in the following schedule:
Monday: 8:00 AM to 11:00 AM.
Tuesday: 8:00 AM to 1:00 PM.
Wednesday: 8:00 AM to 1:00 PM.
Thursday: 8:00 AM to 1:00 PM.
Friday: 8:00 AM to 1:00 PM.
What You’ll Do:
- Be connected to our chat system during the working hours.
- Answer all the persons connecting to our chat system, getting the relevant information from them.
- Perform extensive searches on the Web to find Lead’s & Company’s Contact Information.
- Upload Data of New Leads to the system database and the Marketing Spreadsheet.
- Forward information to other Teams such as Recruiting, HR, etc. of people who connect to the chat with questions.
Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.
Every BairesDev team member brings something unique to our company.
We want to hear your story