ABOUT THE ROLE
The Credit Representative analyzes credit data to estimate the degree of risk involved in extending credit to domestic and international companies. The Credit Representative reports to the Credit Manager, and interacts extensively with customers, sales, customer service, accounting and logistics personnel.
YOUR DAILY IMPACT AT PRECOR
Daily management of assigned portfolio .
- Responsible for the collection of portfolio assigned.
- Manage order hold queue throughout the day, ensuring timely approval of new orders. Interface with stakeholders on the status of aged orders on credit hold. Contact customers over the credit limit or past due for payment.
- Monitor all assigned accounts, contact customers with past due accounts on a bi-weekly basis, interface with stakeholders consistently on the status of delayed installations, missing documentation, and stagnant orders
- Work closely with Credit Manager and Sales Department on any accounts which do not pay timely, making every effort to minimize bad debt write offs while utilizing appropriate measures (held orders, escalating verbal and written communications, outside collection agencies, legal counsel, etc.) as needed.
- During communications with customers, strive to increase customer understanding of Precor policies (payment terms, returns, credit, warranty, freight, etc.)
- Manage disputed invoices and sales tax errors and work with appropriate departments to resolve discrepancies.
- Send statements and invoice copies to customers, as requested.
- Assist with running credit card payments, posting cash, and collections of pre-paid orders, as needed.
- Work with customers to reconcile accounts receivable in the assigned portfolio.
New account and existing account credit line reviews
- Perform individually, or collaborate with Credit Manager in various areas, including:
- Review credit applications, ensure completeness, request additional information as required.
- Analyze standard business and personal credit reports, request banking and vendor references, review financial statements and all other applicable credit sources to determine creditworthiness.
- Prepare analysis and recommendations for increases and decreases of credit lines exceeding authority levels to management.
- Submit recommended credit limit requests to management and communicate approvals in a timely manner to necessary parties, following ECOA standards.
Miscellaneous
- Assist with department reporting, including weekly A/R metrics and cash forecasting
- Assist with entire portfolio account reconciliations, as assigned.
- Investigate and resolve issues, including follow-up activities such as reconciliation of payment disputes, chargebacks, discounts, credit adjustments, write-offs, and refunds.
- Assist Sales and Customer Service personnel in the problem resolution process as it relates to credit, collections, and disputes.
- Maintain database of customer credit histories.
- Assist with credit card payments, posting cash, and collections of pre-paid orders, as needed.
- Manage PO and invoicing requirements through customer portals, as needed.
- Performs other duties as assigned
YOU BRING TO PRECOR
- 3-5 years of commercial credit, collections, and accounts receivable experience in a manufacturing or sales environment, with an emphasis on financial statement and credit analysis review
- Technical agility: system process improvement, always looking for a better way
- Intermediate Excel skills
- SAP experience preferred
WORKING ENVIRONMENT
- Hybrid, potential for remote.
PHYSICAL REQUIREMENTS
- Light physical effort in an office environment.
- Moderate computer use / data entry
- Must be able to lift up to 40 lbs.
Base Salary: $63,750.00 to $86,250.00