Cloud Account Manager

  • Enjoy building and iterating on our sales assist framework in order to provide business and technical value at scale
  • Maintain a high level of professionalism, empathy, business, and technical acumen across multiple customers at one time, connecting trends and themes as you go
  • Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
  • Enjoy problem solving to understand what your customer is looking to resolve, mapping solutions to the gaps and outlining the value against the proposed solution
  • Work with the team to enhance customer documentation and create internal enablement material

What you’ll bring to the team:

  • Located in the United States
  • 1+ years of technical experience, ideally with Open Source technologies, or in the Metrics/Monitoring/Observability space
  • 1+ years of sales experience within Saas space or Open Source technologies 
  • You understand basic sales motions & GTM organization. Able to use MEDDPICC and Command of the Message in commercial conversations. 
  • We are a remote first company so you should be experienced and skilled at working remotely with an international team
  • Prior Startup experience is a bonus, we look for individuals who are able to work in a fast paced environment and switch between multiple tasks each day. 
  • You will need first class written and oral communication skills both to collaborate with our remote first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
  • You enjoy learning new technologies and will roll up your sleeves to learn how things work