What you’ll be doing:
- Proactively manage a book of business to drive product adoption and revenue growth through outbound prospecting and inbound leads
- Effectively communicate Grafana Labs value proposition to increase sales and expand existing customer footprints.
- Manage pipeline including activity for sales opportunities within Salesforce.
- Collaborate with Cloud Success Engineering to advance existing opportunities and build incremental revenue.
- Drive expansion revenue opportunities based on product usage and needs uncovered during customer interactions
- Become a subject matter expert on Grafana Cloud, understanding our product, pricing, and technology to support our customers
- Enjoy building and iterating on our sales assist framework in order to provide business and technical value at scale
- Maintain a high level of professionalism, empathy, business, and technical acumen across multiple customers at one time, connecting trends and themes as you go
- Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
- Enjoy problem solving to understand what your customer is looking to resolve, mapping solutions to the gaps and outlining the value against the proposed solution
- Work with the team to enhance customer documentation and create internal enablement material
What you’ll bring to the team:
- Located in Canada
- 1+ years of technical experience, ideally with Open Source technologies, or in the Metrics/Monitoring/Observability space
- 1+ years of sales experience within Saas space or Open Source technologies
- You understand basic sales motions & GTM organization. Able to use MEDDPICC and Command of the Message in commercial conversations.
- We are a remote first company so you should be experienced and skilled at working remotely with an international team
