Production Support Analyst

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.

Why This Role Is Important to Arcadia

Our Production Support Team is one of the keys to providing our clients with the highest level of customer service. As a Production Support Analyst, you will be on the front lines triaging, troubleshooting, and resolving requests reported by Arcadia customers and internal stakeholders. You will leverage technologies such as AWS, Postman, New Relic, JIRA, and others to aid our customers in investigating and resolving complex issues. This position requires experience in product support and/or data analysis, and benefits from an understanding of US healthcare and care management. This is a high-growth position that offers deep and focused exposure to Arcadia engineering and product experts.

What Success Looks Like

In 3 months

– Learn the different areas of Arcadia product suite

– Independently Triage issues and escalate to partner teams as necessary

– Diagnose systemic problems and collaborate with customers and other teams to fix these problems

– Review and Monitor logs to identify issues or errors

In 6 months

– Be able to serve as a SME for multiple components in Arcadia’s product suite

– Deep understanding of the underlying product data model

– Provide constant feedback to the product and engineering teams to improve ability to support products with speed & quality

– Investigate and diagnose problems and collaborate with customers or other teams to resolve

In 12 months

– Comfortable communicating technical concepts to customers and stakeholders 

– Deep understanding of user flows, functional specifications, technical architecture, data models, and roadmap

– Take ownership of support for a set of products

– Contribute meaningfully to process improvements for the team

What You’ll Be Doing

  • In this position, you will collaborate with a diverse and skilled cross-functional team managing intake, triage, troubleshooting, and resolution of Product Support issues. You will play a pivotal role in swiftly identifying and assessing issues ensuring a seamless service experience for our customers.  
  • Assist in intake, triage, and resolution of support tickets
  • Manage multiple work queues and maintain process documentation
  • Provide detailed Root Cause Analysis for Data and Application related issues
  • Build Subject Matter Expertise across Arcadia product lines and data-related areas
  • Serve as a resource for both customers and Internal Stakeholders
  • Identify and advocate for areas of improvement and proposed solutions
  • Collaborate with Product and Engineering teams to advocate for resolution of Production bugs and feature enhancements
  • This role will be expected to cover West Coast support hours which end at 6pm PST

What You’ll Bring

  • 3-5 years as a technical, data, or support analyst/engineer or relative experience: healthcare industry experience is a plus
  • High Proficiency in SQL and data analysis
  • Understanding of Kanban/Scrum/Agile processes 
  • Experience with investigating API, Application, Data, and Infrastructure related errors and issues
  • Experience with AWS cloud infrastructure, Redshift, New Relic, Postman are a plus
  • Ability to communicate technical issues and solutions to non-technical users and stakeholders
  • Strong analytical, quantitative, problem solving and organization skills
  • Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
  • Experience with ETL, Database, or Application development/support leveraging tools such as Spark, Java, Kubernetes or are a plus
  • Knowledge of HIPAA, experience with EHR/HL7/FHIR, experience in a secure data systems environment, experience in Atlassian Jira and Confluence are a plus.

What You’ll Get

  • Chance to be surrounded by a team of extremely talented and dedicated individuals driven to succeed
  • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
  • A flexible, remote friendly company with personality and heart
  • Employee driven programs and initiatives for personal and professional development
  • Be a member of the Arcadian and Barkadian Community

About Arcadia

Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.

Medical Coding Specialist II – Inpatient

Madison, WI, United States (Remote)

Work Schedule

This is a full-time, 1.0 FTE position that is 100% remote. Applicants hired into this position can work from most states. This will be discussed during the interview process. 

To be eligible to work remotely, you must be in an approved remote work state for UW Health. We’ve included a link below to view the full list of approved remote work states.  

Approved Remote Work States Listing

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Medical Coding Specialist II – Inpatient to:

  • Determine and assign ICD-10-CM diagnosis codes, in addition to present on admission indicators, and ICD-10-PCS procedure codes, using official coding guidelines and knowledge of anatomy and physiology, pharmacology and pathophysiology/disease processes.
  • Identify cases with clinical indicators that may require provider documentation clarification and/or specificity in order to accurately assign codes; collaborate with CDIS team as part of the clinical documentation validation and physician query workflows.

Education:

Minimum – High school diploma or equivalent and graduate of or currently enrolled in a Medical Coding Program. In lieu of a Medical Coding education, an active coding certification is required.

Preferred – Graduate of a Health Information Technology program

Work Experience:

Minimum – Two years of progressive inpatient facility coding experience

Preferred – Two or more years of inpatient facility coding experience in an Academic Medical Center and/or Level 1 Trauma Center

Licenses and Certifications:

Minimum – Certified Coding Specialist (CCS), Certified Inpatient Coder (CIC) required

Preferred – Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA)

Our Commitment to Diversity and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

Job Description

UW Hospital and Clinics benefits

Coder II -Surgical (Remote)

Job Description

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. We provide an outstanding benefit package that includes healthcare, paid time off and a 403(b). Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.

What will you be doing in this role?Under general direction of the Coding Supervisor, (using knowledge of CSMC and Official Coding guidelines, medical terminology, anatomy and physiology, and pathological basis of disease, documented treatment and procedures performed at CSMC and Cedars-Sinai Affiliates and their locations) assigns ICD-10-CM and CPT codes for patients receiving services at CSMC. Accurately assigns all applicable modifiers for all patients to assure optimal reimbursement and the highest quality data possible Duties of this Coder II include:

  • Performs accurate and timely coding (CPT, ICD-10, HCPCS, modifiers).
  • Maintains familiarity with issues like coding regulations, Medicare rules, visits and procedures on the same day, consultation vs. referral, surgeries, etc.
  • Understands and implements coding guidelines for multi-specialty surgical practices and/or complex surgical coding.
  • Attends seminars and workshops, as applicable, for updates on new coding rules and regulations.
  • Elevates issues, as appropriate, to the Coding Supervisor and Manager.
  • Meets productivity and quality standards as designated by Coding Supervisor and Manager.
  • Understands coding trends to include NCD, LCD, and CMS guidelines.
  • Identifies trends and issues with overall division and individual physician coding practices and presents solutions.
  • Maintains confidentiality of patient care and business matters.
  • Follows policies and procedures pertinent to the coding and compliance departments.

Qualifications

Requirements:

Certified Procedural Coder (CPC) required.Certified Surgical Specialty Credentials (CGSC or others) preferred.High school diploma or GED required.

Experience we are Seeking:

  • Minimum of 3 years of surgical coding experience within a multi-specialty medical group or multi-specialty physician practice (i.e., Orthopedics, Cardiothoracic Surgery, Neurosurgery, General Surgery, Obstetrics/Gynecology, Gastroenterology)
  • Familiarity with ICD-10-CM, CPT-4 coding and payment methodologies.
  • Working knowledge of all California and National reporting requirements.

Why Work Here?

Beyond outstanding employee benefits including health and vacation, and a 403(b) we take pride in hiring the best, most passionate employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation.

Sr Data Protection Engineer

Our work matters. We help people get the medicine they need to feel better and live well.  We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Sr Data Protection Engineer

Job Description

The Senior Data Protection Engineer IT is responsible for developing and advancing Prime Therapeutics IT Backup and Recovery solution and program within Prime Therapeutics to assist in disaster recovery, cyber-attack recovery, and restoration from other critical events which impact IT.  

Responsibilities

  • Manage the Data Protection program to ensure all systems are being backed up, reported and validated properly; facilitate annual testing of data protection processes in accordance with Prime’s IT Disaster Recovery Program
  • Lead efforts to collaborate with IT senior leaders and senior level business stakeholders to understand business and technical requirements and continuously adapt the IT Data Protection Program to meet changing risks, requirements, and opportunities
  • Manage the Disaster Recovery as a Service (DRaaS) recovery solution including gathering requirements, performing testing, determining application readiness, and working with DRaaS provider and IT Disaster Recovery Program to ensure delivery of service
  • Design and manage the IT Data Protection Program to ensure compliance with RIM policies; execute on annual testing, test scheduling with internal and external DRaaS systems, present status reporting and partner with IT Recovery Team to executing less-complex tests for their Data Recovery plans
  • Serve as subject matter expert for IT Data Protection technology solutions and processes across the enterprise; lead cross function teams during disaster or crisis situations to drive swift and optimal recovery of IT systems
  • Lead and/or participate in IT and business tabletop exercises regarding DR/BCP
  • Continuously identify opportunities to improve and optimize processes, procedures, and program scope to ensure best value to Prime
  • Other duties as assigned

Minimum Qualifications

·       Bachelor’s degree in Computer Science or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required

·       5 years of relevant experience in Data Protection program management implementing complex backup applications

·       5 years of working with complex systems, applications and databases implementing unique requirements for backup and recovery

·       Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

  • Experience with technology such as but not limited to Dell Data Protection Suite, Rubrik, NetApp and Cloud technologies (AWS, GCP, Azure, Oracle)
  • Demonstrated ability to effectively present information and respond to questions in small to large group situations and is interpersonally effective
  • Demonstrated ability to effectively present at leadership level, and lead consensus building efforts on strategy, organizational change, and implementation
  • Demonstrated leadership in backup, recovery and disaster recovery planning

Preferred Qualifications

  • Experience developing and managing a Data Protection and Backup and Recovery program 
  • Experience planning, designing, and executing complex recovery testing exercises utilizing a Disaster Recovery Service Provider (DRaaS) across multiple IT teams, vendors, and the business
  • Information Security experience with understanding cyber events/security incidents/risk management and how they impact Data Protection solutions
  • Experience with recovery planning for IaaS/Paas Cloud solutions
  • PBM or healthcare industry experience
  • Experience with productivity software such as Microsoft PowerPoint, Excel, Visio

Minimum Physical Job Requirements

  • Ability to travel up to 5% of the time
  • Ability to work a flexible schedule including weekends, nights, holidays, and on-call
  • Constantly required to sit, use hands to handle or feel, talk and hear
  • Frequently required to reach with hands and arms
  • Occasionally required to stand, walk and stoop, kneel, and crouch
  • Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus 

Reporting Structure

  • Reports to a Manager or Director in the Information Technology department

Potential pay for this position ranges from $100,300.00 – $160,500.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the “Benefits at a glance” button for more detail.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law. 

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

Data Architect

Data Architect

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team. 

This position will be based out of our Orlando, Florida office 

We are seeking a highly skilled and experienced Data Architect to join our team. As a Data Architect, you will be responsible for designing and implementing scalable, efficient, and secure data architectures to support our organization’s data-driven initiatives. You will play a crucial role in defining and implementing data integration, storage, and processing solutions that align with business needs.

You’ll Make a Difference by:

  • Design and develop robust data architectures, data models, and data integration solutions.
  • Collaborate with stakeholders to understand business requirements and translate them into data architecture designs.
  • Develop and maintain a comprehensive understanding of existing data structures, systems, and applications.
  • Analyze data requirements, perform data profiling, and identify data quality issues.
  • Implement best practices for data governance, data security, and data management.
  • Design and optimize data storage and retrieval mechanisms for efficient and scalable performance.
  • Develop and maintain documentation of end-to-end data architectures, data flows, and data transformation processes.
  • Collaborate with cross-functional teams, including data engineers, data analysts, and software developers, to ensure effective data integration and utilization.
  • Stay up-to-date with industry trends, emerging technologies, and best practices in data architecture and management.
  • Provide guidance and support to other team members regarding data architecture and database-related activities.
  • Perform data analysis and troubleshooting to resolve complex data-related issues.

Basic Qualifications:

  • Bachelor’s or Master’s degree in computer science, information systems, or technical field.
  • 7 plus years of experience working as a data architect, data modelling or related roles in an organization with multiple stakeholders.
  • Expertise in SQL and database technologies, with a deep understanding of data modeling and query optimization.
  • Experience with cloud platforms, particularly AWS (Amazon Web Services), including services like S3, Terraform and Glue.
  • Advance knowledge of data integration techniques, data pipelines, and ETL processes.
  • Comprehensive understanding of data governance, data security, and data management principles.

Preferred Skills:

  • Familiarity with SAP data structures, including SAP HANA and SAP ERP systems.
  • Proficiency in Snowflake, including designing and implementing data warehousing solutions.
  • Expertise with visualization tools Tableau, PowerBI and low code platform KNIME
  • Expertise with ETL tools Talend, Alteryx, Informatica
  • Good understanding of DevOps, CI/CD pipelines and Code Repositories
  • Experience working in agile framework, specially Scaled agile
  • Ability to manage multiple stakeholders, leading a team and managing a moderate size budget
  • Strong problem-solving and analytical skills, with the ability to identify and resolve complex data-related issues.
  • Exceptional communication skills, with the ability to effectively collaborate and communicate technical concepts to both technical and non-technical stakeholders.

Join our dynamic global team and contribute to building robust data architectures that empower our organization to make data-driven decisions. Apply now and be a part of our data-driven journey!

You’ll benefit from:​ 

Siemens offers a variety of health and wellness benefits to employees.  Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $88,340 – $151,440. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.  

Create a better #TomorrowWithUs 

About Siemens: 

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.  

Our Commitment to Diversity, Equity, and Inclusion:  

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.  Learn more about our commitment to DEI here

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. 

#LI-JS

#LI-REMOTE

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.

Epic Application Analyst, HIM

Company Overview

#LI-Remote

Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Job Overview

Shriners Children’s is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.  We have an opportunity for a remote Epic Application Analyst, HIM reporting into our Corporate Headquarters.

As an Epic Ambulatory Application Analyst, HIM, you will design, build, test, implement, and support information technology solutions to meet operational, technical and clinical needs. You will work closely with our customers to document requirements and communicate effectively with customers and peers to implement changes.  Off hours work and participation in on-call rotation are required.

Responsibilities

  • Reviewing assigned portions of business or clinical operations to identify clients’ information system’s needs
  • Defining processes, problems and requirements; performing cost/benefit analyses
  • Performing assignments for the design and analysis of clinical and business information systems to meet client’s needs.

Qualifications

Experience:

  • Experience working in a medical setting required
  • Strong understanding of Health Information Management (HIM) and clinical workflows required
  • Proficiency with medical terminology, as well as appropriate healthcare procedures, required
  • Background in HIM preferred
  • Clinical background preferred (i.e., nursing, APP, therapies, etc.)
  • IT, Financial, Legal or Analysis background preferred

Education:

  • BA/BS Degree – or 5 years of equivalent clinical or information services experience – is required.
  • Current Epic Certifications in one or more Epic applications – preferably Identity and Release of Information – or achieve certification within 180 days required
  • RHIA or RHIT certification preferred.