by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re a sales-driven mortgage pro who can calm anxious borrowers, handle objections without getting pushy, and guide deals all the way to the closing table, this is your lane. You’ll educate clients, take applications, and deliver a smooth, high-trust customer experience from start to finish.
About Union Home Mortgage (UHM)
Union Home Mortgage is a nationwide mortgage lender committed to an inclusive workplace where partners can grow and excel. UHM invests in programs and policies that support diversity, equity, and belonging.
Schedule
- Full-time
- Sales role with potential for varied schedules and overtime (as needed)
- Work location details (remote/hybrid/on-site) not specified in the posting
What You’ll Do
- Educate borrowers on the home-buying and refinance process from application through closing
- Handle and overcome borrower objections with clear options, advice, and solutions
- Answer borrower questions thoroughly and promptly, ensuring a high level of service
- Maintain consistent communication with clients throughout the loan lifecycle
- Help clients align mortgage decisions with their financial goals and needs
What You Need
- High school diploma or equivalent
- 3+ years of mortgage sales experience
- Must meet SAFE Act licensing requirements (including education, testing, and background checks as required)
- Strong phone presence and communication skills (written and verbal)
- Organized, energetic, self-motivated, and comfortable working independently and on a team
- Ability to multitask, prioritize, and manage a high volume of tasks while keeping customer service sharp
- Discretion with sensitive and confidential information
- Comfort with Microsoft Office, Excel, and Google Apps
- Willingness to receive coaching and feedback consistently
Benefits
- Inclusive workplace culture emphasized
- Benefits package not listed in the posting
Bonus
- Encompass experience
- Bilingual Spanish
If you want to tighten your resume for this: lead with your funded volume, conversion rate, and your “application-to-close” process discipline. Mortgage sales is numbers plus trust. They want both.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re the type who loves clean checklists, tight compliance, and keeping people moving through a complicated process without dropping the ball, this role is built for you. You’ll own the licensing workflow that keeps Loan Officers, branches, and the company compliant across states.
About Union Home Mortgage (UHM)
Union Home Mortgage is a nationwide mortgage lender focused on creating an inclusive workplace where partners can grow and succeed. UHM supports diversity through programs and policies designed to build a positive, equitable environment.
Schedule
- Full-time
- Administrative role supporting licensing operations and compliance deadlines
- Work environment details (remote/hybrid/on-site) not specified in the posting
What You’ll Do
- Coordinate and manage state licensing for Retail Loan Officers, Consumer Direct Loan Officers, Licensed Production Assistants, branches, and the company
- Conduct preliminary reviews of partner candidates to ensure licensing requirements are understood and met
- Complete state license checklists and coordinate required NMLS background checks
- Track branch compliance checklists and support bond coordination in states where required (ex: MI, CO)
- Support NMLS Call Reports as needed in partnership with Compliance
- Validate that Loan Officers, Production Assistants, Operations, and branches are properly licensed and posted
- Maintain daily tracking of licensing activity and request status (retail and consumer direct)
- Provide daily reporting updates to the VP of Business Administration
- Track continuing education and annual renewals
- Issue individual and branch license approvals and update Encompass
- Ensure licensing costs are reported to Accounting
- Perform spot record checks and general administrative support for the team
What You Need
- High school diploma or GED
- 2+ years of NMLS licensing experience
- Working knowledge of mortgage loan flow and NMLS/state licensing requirements (including Secretary of State requirements)
- Strong communication skills, detail orientation, and ability to meet deadlines under pressure
- Proficiency with MS Office (Word, Excel)
- Comfort with video conferencing and screen-share tools
- Relationship-building mindset and practical problem-solving skills
Benefits
- Equal Employment Opportunity employer
- Participates in E-Verify
- Benefits package not listed in the posting
If you want to stand out when applying: lead with “2+ years NMLS licensing” and name-drop the systems you’ve touched (NMLS, Encompass, compliance reporting, renewals/CE tracking). That’s the heartbeat of this job.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re the kind of person who can keep five plates spinning and still remember who needed what by EOD, this role will feel like home. You’ll support client-facing work for health plans by coordinating timelines, notes, reports, and research that keeps projects moving and clients confident.
About Vheda Health
Vheda Health delivers virtual health engagement programs focused on improving health equity for underserved populations. They partner with health plans to improve outcomes through turnkey chronic care programs, with simple access to care from anywhere.
Schedule
- Fully remote (United States)
- Client Services team
- Specific hours not listed (expect standard business hours and responsiveness around client needs)
What You’ll Do
- Support the Client Services team with research, scheduling, planning, execution, and day-to-day coordination
- Track project requirements, timelines, deadlines, and follow-ups to keep deliverables on time
- Join client status calls, capture meeting notes, and update status reports
- Build working knowledge of Vheda’s offerings and help articulate solutions within accounts
- Prepare agendas for client meetings and handle account administration
- Track, monitor, and generate monthly reports
- Research clients, state initiatives, competitors, and industry trends to support smart decision-making
- Help facilitate smooth team collaboration and internal alignment
- Partner across departments (clinical services, operations, analytics) to meet client expectations
What You Need
- BA/BS degree or equivalent experience
- 1–3+ years in a support role
- Strong follow-through and comfort working within defined processes
- Excellent communication (written and verbal), organization, and time management
- High attention to detail and strong stakeholder trust-building skills
- Ability to initiate and drive projects through completion
- Strong Microsoft Office skills (Word, Excel, PowerPoint, etc.)
Benefits
- Competitive salary
- Comprehensive health insurance (medical, dental, vision)
- LTD, STD, and life insurance
- 401(k)
- Unlimited paid time off
- 12 paid company holidays
- Team events
If you’re more “chaos organizer” than “chaos enjoyer,” this is a good lane. The win here is becoming the steady engine behind client delivery.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
This is a numbers-forward, strategy-heavy role where your models directly shape pricing, risk, and how competitive Abarca is when winning (and renewing) big PBM clients. If you like messy claim data, clean assumptions, and walking execs through “here’s why this rate works,” you’ll feel at home.
About Abarca Health
Abarca is building smarter tech to redefine pharmacy benefits. Their Drug Value Strategy team sits at the intersection of network ops, reporting, rebate strategy, and pricing, so this role has real visibility and real impact.
Schedule
Remote.
Note: They mention a “flexible hybrid work model” requiring on-site days for Puerto Rico only. If you’re not in PR, it reads like fully remote.
What You’ll Do
- Underwrite and assess risk for new and renewing large-group contracts
- Partner with Sales, Finance, and leadership on complex RFPs, strategy calls, and recommendations
- Build and maintain complex financial models using multiple data sources to forecast pricing scenarios
- Forecast PBM cost drivers (fixed + variable) and understand what moves pharmacy spend
- Build rebate forecasts based on utilization trends and key rebate drivers
- Identify outliers in prospective client claims to protect pricing accuracy
- Forecast operating costs, ancillary fee revenue, and clinical program ROI to show total value and savings
- Use market intelligence to evaluate competitiveness and create financial comparisons
- Negotiate and clearly explain rate development, pricing components, and underwriting policy applications
- Document your pricing strategy and modeling approach per prospect, and produce client-ready deliverables
What You Need
- Bachelor’s or Master’s in a quantitative or business field (or equivalent relevant experience)
- 6+ years in underwriting/analytics in PBM or non-retail healthcare pharmacy
- Heavy experience responding to large RFPs and translating needs into strategy
- Strong Excel skills (models, scenarios, analysis)
- Root-cause analysis + process improvement experience
- Ability to build dashboards/presentations and tailor the story for execs, internal teams, and clients
- Strong written and verbal communication
Nice to Have
- Experience with rebates, manufacturers, drug pricing, and contract negotiations
- SQL and Tableau
Benefits
- Equal opportunity employer, E-Verify
- U.S. citizen requirement; no visa sponsorship
Real talk (backbone moment): this isn’t an “I’m good with spreadsheets” job. It’s a “I can defend the assumptions, explain the why, and protect margin while staying competitive” job. If your background is more general customer support / ops, this is likely a stretch unless you’ve already lived in PBM underwriting, pricing, or actuarial-adjacent work.
If you want, paste your resume bullets (or your last underwriting-ish role) and I’ll tell you straight whether you’re a fit and how to position it if you are.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re the kind of operator who can juggle patient calls, scheduling, eligibility checks, and referrals without dropping the ball, this role is your lane. You’ll help keep Pomelo’s clinical practice running smoothly while making sure patients get connected to the care and resources they actually need.
About Pomelo Care
Pomelo Care delivers evidence-based virtual healthcare for women and children, spanning reproductive care, pregnancy, infant and pediatric care, and hormonal health through perimenopause and menopause. Their 24/7 multispecialty model supports medical, behavioral, and social needs, partnering with payers, employers, and providers to improve outcomes and expand access.
Schedule
United States (Remote)
Schedule details not specified
What You’ll Do
- Provide care navigation support by helping patients find in-network providers and connect to services like housing, transportation, WIC, and SNAP
- Monitor the member support phone line and respond to patient questions in a timely, helpful way
- Complete eligibility checks for new and existing patients and own the patient offboarding process
- Own patient scheduling, including prioritization, appointment reminders, and optimizing provider schedules
- Manage referrals to health plan Case Management teams
- Partner with the Market Operations Lead to build and improve workflows that increase care coordinator efficiency
- Support additional operational tasks as needed
What You Need
- 4+ years of healthcare administration experience (virtual care experience preferred)
- Familiarity with SDOH platforms and referral workflows
- Strong attention to detail and a bias toward fast, accurate execution
- Comfort working in ambiguity and building order out of it
- Ability to collaborate cross-functionally with clinicians and operational partners
- A patient-first mindset with a genuine interest in maternal and child health
Benefits
- Competitive healthcare benefits
- Generous equity compensation
- Generous PTO policy
Compensation for this role is estimated at $40,000–$50,000, with total compensation also including equity and benefits.
If you like being the calm, capable center of the storm in a healthcare operation, this is a real one.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re the kind of leader who can coach a team, tighten a workflow, and still hop on the phone to close the loop when it matters, this role is built for you. You’ll manage Pomelo’s referral-to-enrollment pipeline for doula care, keeping experiences smooth for members while driving conversion and matching targets.
About Pomelo Care
Pomelo Care delivers evidence-based virtual healthcare for women and children, spanning reproductive care, pregnancy, infant and pediatric care, and hormonal health through perimenopause and menopause. Their 24/7 multispecialty model supports medical, behavioral, and social needs, partnering with payers, employers, and providers to improve outcomes and expand access.
Schedule
United States (Remote)
Schedule details not specified; role includes active referral outreach via phone, SMS, and email
What You’ll Do
- Manage and coach a team of three Referral Specialists through daily guidance, weekly 1:1s, and clear accountability
- Monitor and drive KPIs like outreach volume, enrollment conversion rates, and doula matches
- Improve and scale workflows by identifying bottlenecks in the referral-to-match pipeline and implementing fixes
- Serve as the first escalation point for complex enrollments, eligibility discrepancies, and sensitive partner inquiries
- Directly manage a high-priority portfolio of referrals, driving enrollment and doula matching via phone, SMS, and email
- Maintain system accuracy by ensuring real-time documentation of member interactions and matches
- Coordinate with health plan case managers and external providers to ensure smooth handoffs and timely updates
- Run quality audits to ensure compliance with partner standards and Pomelo’s member experience expectations
What You Need
- 1–2+ years of experience in a lead or supervisory role in healthcare, patient navigation, or high-volume enrollment operations
- Strong ability to turn ambiguity into repeatable workflows and clear frontline documentation
- Experience coaching to daily metrics and driving teams toward ambitious performance targets
- Familiarity with healthcare referral systems and insurance verification (ACH/Portals)
- Comfort rolling up your sleeves as both a people leader and an individual contributor
- Passion for maternal health equity and the impact of doulas on birth outcomes
Benefits
- Competitive healthcare benefits
- Generous equity compensation
- Unlimited vacation
- Membership in the First Round Network (events, guides, Q&A library, mentorship)
This role is estimated at $90,000–$115,000 plus a bonus, with total compensation also including equity and benefits.
If you’re ready to lead from the front and make a measurable difference in maternal care access, this one’s worth a hard look.
Happy Hunting,
~Two Chicks…
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