by Irma Moore | Feb 26, 2025 | Uncategorized
About Us:
Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
JOB SUMMARY:IR/IC Coding Specialist
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.
Coding Specialists 2 are an important part of the Team at CorroHealth. The Coding Team Member will provide CPT, HCPCS and ICD-10-CM coding for 4 or more specialties for one or more client, facility, or multiple facilities or clients. The Coding Specialist 2 will code ProFee, Facility or HCC. The Coding Specialist 2 could be an Inpatient coder or could include a minimum of four specialties. ProFee Specialties could include UR, Podiatry, Plastics, Pediatrics, OB, Pain Management, Ortho, Addiction, General Surgery, Internal Medicine, Urgent Care, Pulmonary, or ED. Facility Chart types could include IR, Infection Disease, OBS, Oncology, Neurology, SDS, OT, PT, Urgent Care, ED, or a variety of other specialties.
All CorroHealth Team Members are expected to conduct themselves in a way that is consistent with our Values.
We are United · We come together, daily · We have the brightest minds · We share formidable Knowledge · We celebrate our shared success We are Drivers · Open minded · Boldly energetic · Seeking new solutions · Refuse Complacency
We are Partners
· Deliver results
· Earn trust
· Dive in and serve as expert advisors We are Proud · Believe in our work · Engaged, exceptional Team Members propel us forward.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Note: The essential duties and responsibilities below are intended to describe the general duties and requirements of this position and are not intended to be an exhaustive statement of duties. A Coding Specialist 1 may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate supervisor or manager.
· Team Member must be able to work from home and be independent in their coding skills.
· Provide various components of coding services to support our clients.
· Calculate ProFee and/or Facility E/M levels by using an algorithm created by our company (training is provided).
· Recognize critical care cases by patient acuity.
Job Title: Coding Specialist 2 Division/Department: Date Approved:
Reports To:
Director, Coding Operations FLSA Classification: Non-Exempt Job Location: Remote
Travel Requirements:
None Job Code:
· Code surgical procedures typical of an ER setting to capture additional revenue when appropriate.
· Apply ICD-10-CM diagnosis codes to the highest level of specificity available.
· Accurately apply diagnosis and procedure codes utilizing ICD-10-CM, ICD-10-PCS, CPT®, and HCPCS.
· Interpret coding guidelines for accurate code assignment.
· Identify the importance of documentation on code assignment and the subsequent reimbursement impact.
· Must maintain quality and productivity standards.
· Communicate with clients in a professional manner that fosters an excellent working relationship to support the company and its business interests
· May assist Leadership, or Lead Coding Specialist, with reports as needed
· Potential opportunity to begin helping with auditing.
· Align conduct with AHIMA’s Standards of Ethical Coding and the Company’s Code of Ethics and Business Conduct and support the Company’s Ethics and Compliance Program.
· Comply with all internal policies and procedures.
· All Coders must maintain at least one credential either through AAPC or AHIMA.
· Actively participate in Company provided training and education.
· Ensure individual compliance with all privacy and security rules and regulations and commit to the protection of all Company confidential information, including but not limited to, Personal Health Information.
MINIMUM QUALIFICATIONS & REQUIREMENTS:
· All coders MUST be certified through either the AAPC (CPC or COC) or AHIMA (CCS or CCS-P)
· Must have a minimum of 2 years of experience.
· Must have advanced working knowledge and experience with systems such as EMR, Billing, etc
· Must be proficient in Microsoft Office programs such as Excel and Outlook. Examples include:
o Excel: you should be able to open and add to a spreadsheet, perform basic formulas like adding or multiplying, and create a basic pivot table.
o Outlook: you should be able to manage emails and schedule and attend meetings.
· Must have current coding materials such as CPT and ICD-10-CM coding references.
· Regular, predictable, and punctual attendance is required.
· Will be required to maintain an ongoing productivity level and accuracy rate of 95% or higher.
· Will be required to maintain an ongoing quality score of 95% or higher.
· Ability to communicate effectively and professionally both verbally and written.
· Ability to coordinate, analyze, observe, make decisions, and meet deadlines.
· May be required to perform other duties as assigned by Leadership Team Member.
PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described.
Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
by Irma Moore | Feb 26, 2025 | Uncategorized
We are seeking a talented full-time graphic designer to join our team! As a graphic designer, you will be responsible for creating delightful designs that communicate complex ideas in a simple and compelling way. You will work closely with our product teams to develop creative concepts and bring them to life. The ideal candidate will have a strong portfolio that showcases their ability to create beautiful designs that align with brand guidelines, business objectives, and instructional materials.
POSITION DETAILS
Structured as a remote full-time, salaried position. This position will report to the Lead K-12 Curriculum Designer.
We have been a 100% remote company since the beginning! This position is eligible to remote work from the following locations: USA.
Who We Are
AOEU is an art teacher’s partner for life. We provide art-specific professional development, engaging curriculum, relevant resources, and rigorous master’s degree programs.
MISSION: We grow amazing teachers by providing rigorous, relevant, and engaging learning at every stage of their career.
The Details
ESSENTIAL FUNCTIONS
- Lead ideation and creation of thoughtful layouts for K-12 Curriculum and K-12 Professional Development content, ensuring designs align with user needs, accessibility guidelines, and brand standards
- Partner with content, product management, and design to propose innovative solutions for video and graphic content that customers love.
- Present design concepts to stakeholders providing strategic design rationale and applying feedback based on identified needs.
- Identify and address design-related issues and make recommendations to keep product guidelines up to date.
- Ideate and create illustrations to bring key content to life for both K-12 and adult learners and users.
- Collaborate with project leads and proofreaders to ensure content is free of errors before publication.
- Independently edit videos from concept to completion ensuring content is engaging for both K-12 and adult audiences.
- including tasks such as trimming footage, adjusting speed, creating transitions, audio editing, motion graphics, and titles.
- Create, organize, and manage design templates and process documentation to ensure consistency throughout content.
- Maintain a well-organized library of design and video assets for future use.
- Stay up to date on trends and best practices in graphic design, video editing, and instructional media.
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrated ownership in making strategic design decisions and managing multiple projects independently.
- Proficiency in accessibility standards and ability to create content that supports diverse learners.
- Ability to present design strategies to stakeholders and explain how solutions address user and business needs.
- Skill and ability to quickly learn various technology platforms with ease and confidence.
- Strong typography, layout, and illustration ability.
- Proficiency in Adobe Creative Cloud (including Premiere Pro) and Google Suite.
- Ability to create all aspects of engaging video content for a variety of users.
- Knowledge of best practices for instructional design and media is a plus.
- Basic understanding of HTML/CSS preferred.
Position Requirements
While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage applicants who believe they possess the necessary skills and experience to apply for consideration, regardless of whether they meet each requirement to the fullest extent.
EXPERIENCE
- At least 3 years of relevant design experience
OTHER REQUIREMENTS
- Ability to view computer screens for significant periods of time. The Art of Education University is an online university therefore 95-98% of one’s time will be on or using technology.
- Ability to use a laptop keyboard with accuracy.
- Ability to hear at normal levels and through electronic devices such as laptops, earbuds, phones, and the like.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Compensation and Benefits
BENEFITS AVAILABLE
- Health, dental, and vision plans with 100% premium coverage for individual employees, employer HSA contribution, and no waiting period (effective 1st month after hire)
- 401K plan with 4% match, no waiting or vesting period
- Self-managed PTO (15+ days/year encouraged)
- All federal holidays off + an end-of-year holiday shutdown
- $50/month mobile, internet, or coworking space stipend
- $600 home office equipment stipend
- Fully remote, flexible schedule
- 8+ weeks paid parental leave
- Lifelong Learning Fund for professional development and educational reimbursement
- Free product access (1 FLEX/PRO license to use or gift, plus free AOEU grad courses)
For additional information surrounding our offered benefits, visit our website.
COMPENSATION
Compensation is commensurate with experience and market. We encourage you to discuss your compensation requirements early in the process.
The Process
For most roles, the process is as follows:
- Step 1: ~30-minute phone interview with hiring manager
- Step 2: Round 2 packet & Interview
- Given that AOEU is 100% remote, this step is intended to see how you might work through some of the daily tasks, responsibilities, and challenges that could arise in this role. You will be given a prompt and be asked to complete an assignment which will then be used to guide a ~1 hour follow-up Zoom interview with 1-2 stakeholders. The intention is for you to get a sense of the role and give us an opportunity to see your skills in action. Your answers will not be used for any other purposes beyond evaluating your candidacy.
- Step 3: Follow-up interview
- For certain managerial or high-collaboration roles, you may be asked to participate in an additional Zoom interview.
We look forward to reviewing your application! Thank you for your interest in opportunities with AOEU.
by Irma Moore | Feb 26, 2025 | Uncategorized
About the Role
Impact you will make
What you will do
- Gather and analyze information from various sources, including product specifications, user stories, and user feedback
- Write, edit, and publish high-quality online help documentation
- Create clear and concise release notes that effectively communicate new features, bug fixes, and enhancements to our customers
- Collaborate closely with product owners, product managers, scrum masters, and other stakeholders to ensure accurate and up-to-date documentation
- Work effectively within a fast-paced environment and manage multiple projects simultaneously
- Maintain and update existing documentation to reflect product changes and enhancements
- Utilize industry-standard authoring tools and technologies
- Participate in product reviews and planning meetings
- Ensure the accuracy and consistency of all documentation
- Adhere to all documentation style guidelines and best practices
What you will bring
- Bachelor’s degree in English, Technical Communication, Computer Science, or a related field
- 3+ years of experience as a Technical Writer in the software industry
- Proven experience writing clear, concise, and user-friendly technical documentation, including online help and release notes
- Strong understanding of software development lifecycle and Agile methodologies
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Ability to work independently and as part of a team
- Experience with authoring tools such as MadCap Flare, RoboHelp, or similar
- Experience with content management systems (CMS)
What we would like to see
- Healthcare industry experience
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive’s vision for healthcare revenue management visit finthrive.com/why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we’re proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.
FinThrive’s Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive’s core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive’s business practices; this includes becoming familiar with FinThrive’s Code of Ethics, attending training as required, notifying management or FinThrive’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
© 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
finthrive.com | FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
Job Details
Pay Type Salary Education Level Bachelor’s Degree
by Irma Moore | Feb 26, 2025 | Uncategorized
The Senior Data Engineer in the area of Data Engineering is a pivotal role in the Enterprise Data Engineering & Analytics Department in operationalizing critical data engineering and analytics initiatives for MD Anderson’s digital business initiatives. The Senior Data Engineer assists in managing, planning, building and optimizing end-to-end solution delivery, data pipelines within the Context Engine, as well as partnering with other Enterprise Data Engineering & Analytics teams to manage & build analytics deliverables for production use by our key data and analytics consumers.
The Senior Data Engineer also assists in coordinating compliance with data governance processes and data security requirements while creating, improving and operationalizing these integrated and reusable data pipelines. This results in enabling faster data access, integrated data reuse and vastly improved time-to-solution for MD Anderson data and analytics initiatives.
The Senior Data Engineer role requires working creatively and collaboratively with IS and Institutional leaders across the enterprise. It involves evangelizing effective data management practices and promoting better understanding of data and analytics. The Senior Data Engineer- Data Engineering partners closely with teams across MD Anderson, including Enterprise Development & Integration and Enterprise Data Science departments in the build out and delivery of data pipelines and analytics through the Context Engine Framework.
Data Engineering – End-to-End Solution Delivery
1. Communicate/Participate End-to-end solution delivery that increases information capabilities and realizes data value across the institution. End-to-End solutions include build out of data sources and tools across the Context Engine framework by integrating data governance processes through data ingestion, ingress, egress, curation, pipeline build, data transformation and modeling steps. Incorporating highly integrated data governance processes that consistently tracking data provenance, security, data quality and ontology as well as through to data visualization and insights.
2. Lead/Communicate/Participate in the planning, architecture, analysis, design and build of end-to-end data pipelines & solutions in partnership with IS, Data Offices, Data Governance teams, other partners for efficient end-to-end management of MD Anderson data across the Context Engine.
3. Communicate/Participate existing end-to-end data pipelines & solutions consisting of a series of stages through which data flows (for example, from data sources or endpoints of acquisition to integration to consumption for specific use cases).
4. Plan/Communicate/Participate in incorporating repeatable solution designs & data models, build data curation pipelines including profiling, specification creation, cleansing, transforming, standardizing, mastering, harmonizing, validating, aggregating data and monitoring data quality across our Context Engine.
5. Promote/Communicate/Participate and incorporate data governance and metadata management processes into the data ingestion, curation and pipeline building efforts.
6. Explore and promote innovative and modern tools, techniques and architectures to partially or completely automate the most-common, repeatable and tedious data preparation and integration tasks in order to minimize manual and error-prone processes and improve productivity
Standards, Testing and Maintenance
1. Coordinate and adhere to standard operating procedures set by IS division as well as all MDA policies and maintain build standards (data steward / governance oversight sign off) for support of MDA Institutional data strategy including Context Engine.
2. Participate in documentation preparation as needed for the implementation of enhancements or new technology.
3. Adhere to documented change control processes and may perform change control audits.
4. Communicate & perform quality control and testing and review the build of other analysts to ensure that solutions are technically sound.
5. Assist in overseeing analytics system updates/new releases for assigned modules.
6. Communicate and execute the adherence to regulatory requirements, quality standards and best practices for systems and processes, and collaborate with internal and external stakeholders.
7. Assist in leading and/or participate in after-hours application support and downtime procedures.
Educate and Train
1. Coordinate, promote & train counterparts, such as data scientists, data analysts, end users or any data consumers, in data pipelining and preparation techniques, which make it easier for them to integrate and consume the data they need for their own use cases.
2. Coordinate & establish training plans for various systems in the Context Engine Tools suite and develop curricula in partnership with the MDA Training team and EDEA system experts.
3. Provide institutional, department and one-on-one training on EDEA deliverables.
4. Coach and provide advice, guidance, encouragement, constructive feedback and transfer knowledge to less experienced team members across OneIS and the institution.
5. Assist in managing liaison relationships with customers and OneIS to provide effective technical solutions and customer service.
OneIS
1. To provide innovative, quality, and sustainable IT solutions and services. Our success is driven by our people through Integrity and Trust, Partnership, and Quality.
2. Promotes trust, respect, support, and honestly with customers and each other.
3. Commits to being a good partner focused on building productive, collaborative, and trusting relationships with our customers and each other.
4. Models a commitment to excellence and strives to continually improve. Achieves desired outcomes, usability, and value that exceed expectations of others and our own.
Other duties as assigned
Education Required: Bachelor’s degree.
Preferred Certification: Epic Cogito
Experience Required : Five years of relevant information technology experience. May substitute required education with years of related experience on a one to one basis. With preferred degree, three years of experience required.
Preferred Experience: Experience with MS Fabric , Python , Prior data warehouse and business intelligence solutions experience.
Healthcare industry experience.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
- Requisition ID: 172180
- Employment Status: Full-Time
- Employee Status: Regular
- Work Week: Days
- Minimum Salary: US Dollar (USD) 103,000
- Midpoint Salary: US Dollar (USD) 129,000
- Maximum Salary : US Dollar (USD) 155,000
- FLSA: exempt and not eligible for overtime pay
- Fund Type: Hard
- Work Location: Remote (within Texas only)
- Pivotal Position: Yes
- Referral Bonus Available?: Yes
- Relocation Assistance Available?: Yes
- Science Jobs: No
by Irma Moore | Feb 25, 2025 | Uncategorized
Position Title: Ambulance Coding Specialist
Reports To: Billing Manager
FLSA Status: Non-exempt
SUMMARY: This position is responsible for reviewing and evaluating ambulance run reports to assign appropriate HCPCS and ICD-10 codes. In addition, the coding specialist will be responsible for tracking any documentation or system trends and reporting these to management.
ESSENTIAL DUTIES AND RESPONSBILITIES: (Responsibilities include, but not limited to)
- Verify patient demographics and insurance verification are complete.
- Accurately assign the appropriate HCPCS codes and modifiers to each account according to Federal/Local regulations
- Accurately assign the appropriate diagnosis code(s) to each account according to Federal/Local regulations
- Consistently achieve defined metrics.
- Adhere to company policies and procedures.
- Regular attendance is an essential function of the position.
- Other duties as assigned.
KNOWLEDGE AND SKILLS:
- Ability to read, analyze and interpret insurance plans.
- Possess intermediate knowledge of Medicare, Medicaid, and insurance benefits.
- Demonstrate knowledge of ICD-10 CM coding
- Must have accurate, high-level data entry skills with continuous quality focus
- Must have excellent phone and customer service skills.
- Must be detail oriented with excellent organizational and problem solving skills.
- Experience in MS Office and general computer skills
PHYSICAL REQUIREMENTS:
- This is a remote positions.
MINIMUM QUALIFICATIONS:
- Minimum education required: Medical Terminology course, Anatomy and Physiology course, and completion of an accredited coding course, minimum of 80 hours of class time.
- Certified Professional Coder (CPC) or (CCS) preferred or CAC certification.
- Previous internship plus 3 months of experience or one year of medical coding experience.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Allegiance is an EEO employer as defined by the EEOC.
by Irma Moore | Feb 25, 2025 | Uncategorized
Important Notice for Applicants:
At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from [email protected]. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. If you experience any challenges with your submission, please contact us at [email protected]. We’re here to help!
Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at [email protected]. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.
About Us:
Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.
Location
This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship.
About the SPRUCE IDIQ:
The SPRUCE IDIQ is a $2.4 billion contract vehicle awarded by the Department of Veterans Affairs to acquire digital products and services that facilitate better user experiences. It encompasses five technical functional areas: software development and operations, technical advising and architecture planning, service design and user research studies, data science and analytics, and product support operations.
What will you do?
We are seeking a Senior Product Data Analyst to lead a critical initiative under the Secure, Performant, Reliable, and User-Centered Experiences (SPRUCE) IDIQ contract with the Department of Veterans Affairs (VA). This role will focus on the Lifestage Benefits Crew, which focuses on providing tailored benefits and support to veterans based on their specific life stages, such as young veterans, mid-career veterans, and aging veterans, ensuring they receive the most relevant assistance throughout their lives. The Senior Content Designer will fulfill the content needs of product teams working on digital tools and applications in the OCTO Benefits Portfolio.
This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.
Responsibilities
- Measure product success: Define and evaluate the effectiveness of product features in meeting user needs and government objectives, using data-driven approaches.
- Analyze quantitative and qualitative data: In collaboration with delivery teams, collect and analyze feedback from user research, analytics, CSAT, monitoring dashboards, claims submission process, and claim adjudication.
- Ensure data quality: Establish and maintain data integrity by developing processes to ensure that data used for analysis is accurate, reliable, and up to date.
- Create dashboards: Develop and maintain dashboards that allow team members and stakeholders to easily track the performance of products in real-time.
- Identify areas for innovation: Proactively identify areas for innovation or process optimization within the product or the development workflow.
- Promote data-driven decision-making: Advocate for a data-driven culture within the product and development teams, ensuring decisions are backed by solid analysis and evidence.
- Lead product analysis initiatives: Take a lead role in important product analysis initiatives, ensuring alignment with product strategy and stakeholder objectives.
- Manage a complex stakeholder environment, with the ability to manage competing interests and find common ground.
- Perform other relevant duties as required.
Minimum Qualifications
- Bachelor’s degree in a related field plus at least four years of relevant experience developing and implementing content strategies for large websites and digital products.
- Strong understanding of human-centered design (HCD) strategies, methods, and approaches, and how content design fits in and elevates UX and product design deliverables and solutions.
- A portfolio of work that demonstrates a strong understanding of content design deliverables (e.g., content strategies, content models, UX writing).
- Experience working with Agile development teams.
- Demonstrated experience working within cross-functional digital teams
- Strong consultation and collaboration skills; comfortable facilitating meetings and workshops with cross-functional project teams.
- Excellent verbal and written communication skills.
- Experience in writing, revising, sourcing, and aggregating content.
- Experience using voice of the customer data and analytics to support content strategy.
- An understanding of plain language guidelines and accessibility standards (Section 508, WCAG).
- Experience working with content management systems and/or digital experience. platforms, including creating and managing plans for migrating content from legacy to modernized content management solutions.
- Ability to obtain and maintain a Public Trust clearance
Perks & Benefits:
Flex hours
401K with matching incentive
Parental Leave
Medical/dental/vision benefits
Flex Spending Account
Company provided short-term disability and life insurance
Commuter benefits
Generous PTO
11 Paid holidays
Professional development opportunities
Please note that candidates selected may undergo a background investigation and, if applicable, meet eligibility requirements for suitability.
Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
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