by twochickswithasidehustle | Aug 8, 2025 | Uncategorized
Date: Aug 1, 2025
Location:
Louisville, Kentucky, US
Requisition ID: 15564
Description:
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Title: Healthcare Digital Mailroom Specialist
Location: Louisville, KY facility
Job Type: Full Time
Schedule:
FLSA Status: Non-Exempt/Hourly
Grade: H
Function/Department: Health Plan and Healthcare Services
Reporting to: Team Lead – Operations
Pay Range: $16.50 an hour
Role Description: The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is critical to meeting productivity metrics and ensuring the timely and accurate processing of mail.
Roles & Responsibilities
Identify and coordinate mail according to guidelines.
- Maintain high level of quality production, meeting hourly KPI’s.
- Perform electronic indexing.
- Scan processed documents.
- Create and validate envelope tracking and barcodes.
- Provide outbound customer service.
- Perform other duties as assigned.
Expected/Key Results
Complete tasks in accordance with metric guidelines
Qualifications
The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Education
- High school diploma or equivalent required
Work Experience
- 1-2 years data entry and/or processing experience preferred
Competencies & Skills
- Ability to type 35-40wpm, with 95% accuracy
- Basic computer literacy or ability to quickly learn
- Ability to work in a high-volume, fast-paced work environment
- Excellent verbal and written communication skills
- Excellent attention to detail
- Ability to maintain high levels of confidentiality
- Ability to work independently with limited supervision
- Ability to effectively prioritize and multi-task
Additional Qualifications
- Ability to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings and weekends
- Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
- Must be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may work remotely from home or onsite, exposed to moderate noise typical of a mailroom environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to regularly or frequently talk and hear, sit or stand for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally walk, climb stairs and lift up to 40 pounds.
Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.
Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.
by Terrance Ellis | Aug 7, 2025 | Uncategorized
🌍 Remote | Full-Time | Experienced Level
📅 Accepting Applications Now
💼 Sales & Marketing Design | B2B | Global Clientele
📣 About the Role
We’re looking for a creative, tech-forward Graphic Designer to join a fast-paced marketing team supporting the commercial furniture and interiors industry. Your mission: develop visually compelling, brand-consistent materials that elevate business development efforts and convert enterprise-level clients in the U.S. and abroad.
If you have experience designing within or adjacent to furniture/commercial interiors—and you know how to turn feedback into clean, persuasive design that sells—this one’s for you.
🧩 What You’ll Do
Design & Development
- Create sales-driven visuals: decks, one-pagers, brochures, case studies, and presentation collateral
- Maintain consistent brand identity across all internal and external assets
- Translate complex design ideas into clean, visual language tailored to the commercial interiors sector
- Work efficiently with tight turnarounds while keeping quality high
Cross-Functional Collaboration
- Partner with sales, marketing, and leadership to deliver on high-stakes projects
- Clearly present design concepts and integrate feedback with ease
- Produce materials that align with both brand and client goals
Project Management & Optimization
- Manage multiple design projects simultaneously
- Organize and maintain design libraries for easy team access
- Stay up-to-date on trends, tools, and design tech—especially AI-driven tools for presentation and automation
🧠 What You Bring
✔️ Excellent spoken and written English communication
✔️ Advanced skills in Canva, PowerPoint, Figma, Adobe Creative Suite
✔️ Strong portfolio in sales/marketing design with B2B materials
✔️ Deep understanding of layout, typography, color theory, and visual storytelling
✔️ Experience designing for furniture, commercial interiors, or similar industries (preferred)
✔️ Ability to thrive under pressure with quick turnarounds
✔️ Familiarity with remote project tools like Trello, Asana, Monday.com, Slack, etc.
✔️ Experience with AI-supported design workflows (preferred)
✔️ Reliable work-from-home setup: PC/laptop + stable internet (20 Mbps minimum)
💡 Why Join Us?
- 💻 100% Remote-First flexibility
- 💰 Competitive Pay + full benefits
- 🤝 Collaborative, fast-paced, global work environment
- 📈 Real career growth opportunities and skill development
- 🧠 Training & support to keep you evolving in your craft
📝 To Apply
Submit your resume and portfolio. You’ll be asked to confirm:
- Your design tool proficiency
- Work samples (sales collateral, internal comms, branding, etc.)
- Experience with AI tools (if any)
- Your availability and current location
- Your past and expected monthly compensation
by Terrance Ellis | Aug 7, 2025 | Uncategorized
🌍 Remote – Work from Anywhere
🕒 Full-Time | Mid to Senior Level
📅 Posted Recently
💼 Accounting & Finance
📣 About the Role
Bold Business is looking for a tech-savvy, mid-to-senior-level Accountant who thrives at the intersection of finance and technology. If spreadsheets make you happy, automation is your second language, and GAAP is your comfort zone, this role is built for you. You’ll lead core accounting functions, implement smarter workflows, and deliver accurate, meaningful financial reports across multiple client accounts.
This is a fully remote role with U.S.-based hours (Mountain Standard Time).
🛠️ Key Responsibilities
- Compile and analyze financial data to create accurate journal entries
- Own the full accounting cycle: billing, AR/AP, general ledger, payroll, budgeting, inventory, and revenue recognition
- Generate and review daily, weekly, and monthly financial reports for client organizations
- Support month-end close processes with accuracy and speed
- Maintain and refine documented accounting procedures
- Identify and resolve discrepancies efficiently
- Use modern tools for billing, inventory, forecasting, and reporting
- Translate complex financial info into clear explanations for clients and teams
- Collaborate cross-functionally to ensure top-tier service and operational excellence
🎯 What You Bring
✔️ Bachelor’s Degree in Accounting or 3–5 years equivalent experience
✔️ Experience with the full accounting cycle
✔️ Strong English communication (written and verbal)
✔️ Ability to work MST business hours
✔️ Proficiency with NetSuite, QuickBooks Online, Xero, Gusto, or Bill.com
✔️ Advanced Excel skills (formulas, data manipulation, etc.)
✔️ Solid grasp of GAAP and U.S.-based financial standards
✔️ Reliable high-speed internet and up-to-date laptop
✔️ Comfort with multiple cloud-based tools and platforms
✔️ Proven ability to manage multiple clients without compromising accuracy
✔️ Organized, adaptable, and detail-oriented under pressure
✔️ Process-driven mindset with a knack for efficiency improvements
🚀 Why Join Bold Business?
- 100% Remote-First work culture
- High-autonomy role with real impact
- Collaborative team and supportive leadership
- Be part of a fast-scaling, global firm transforming the accounting game
🎯 How to Apply
Submit your resume and required information via the online form. Please confirm your proficiency with English, your technical setup, and your experience working with U.S.-based clients and GAAP standards.
by Terrance Ellis | Aug 7, 2025 | Uncategorized
🌐 Remote – US Based (Only available in AL, FL, GA, IN, KY, LA, MI, MS, NC, OH, OK, TN, TX, VA)
📅 Posted: March 6, 2025
💼 Administrative | Requisition ID: 2025-59623
💵 Salary Range: $65,000 – $70,000 (based on experience and qualifications)
📋 Overview
Senture is hiring a sharp, detail-oriented Proposal Writer to support the Business Development team with compelling content creation, research, and technical writing for federal and SLED government proposals. This fully remote role requires a mix of strategic thinking, adaptability, and strong writing chops. You’ll help shape responses to RFPs, create marketing content, and support proposal strategy across the board.
This is a remote position with limited travel.
✏️ Key Responsibilities
• Develop written responses to RFx requests (RFPs, RFIs, etc.)
• Write case studies, past performance narratives, white papers, capability statements, and marketing material
• Interview subject matter experts and translate ideas into clear, persuasive narratives
• Convert technical solutions into digestible diagrams and bullet points
• Edit, format, proofread, and finalize all outgoing proposals
• Create and maintain boilerplate content
• Participate in proposal meetings and support other business development tasks as needed
🎯 Qualifications
✔️ Bachelor’s degree in English, Communications, Journalism, Marketing, or related field
✔️ 3+ years experience writing for Federal or SLED government proposals
✔️ Strong organizational skills with an eagle eye for detail
✔️ Excellent written and verbal communication
✔️ Proficient in Microsoft Office and Adobe Suite
✔️ Comfortable managing multiple assignments on tight deadlines
✔️ Basic understanding of call center operations
✔️ Interest in emerging tech (Cloud, Conversational AI, Bots, etc.)
🌟 What Makes You a Fit
You’re a natural storyteller who can extract value from complex info and make it sound smart and simple. You thrive under pressure, embrace constructive feedback, and care about team wins just as much as individual success.
💡 Why Senture?
We’re a people-first company offering competitive benefits, remote flexibility, and a mission to provide meaningful support across industries. Join a team that values clarity, creativity, and results.
by Terrance Ellis | Aug 7, 2025 | Uncategorized
🌐 Remote – US Based
📅 Posted: July 26, 2025
🕐 Full-Time | Customer Service / Support
💼 Requisition ID: 2025-64809
💵 Base Pay: $13/hr + Monthly Incentives (Up to $1,125/month)
📝 Overview
Senture is looking for driven individuals to join the Member Engagement team—supporting healthcare members by scheduling in-home or virtual evaluations that help them take charge of their health. This is a fast-paced, results-driven outbound call center role where performance is rewarded through a tiered monthly incentive plan.
🎯 Position Highlights
• 📞 Make 350–450 outbound calls daily (plus limited inbound calls)
• 💬 Use pre-approved scripts and rebuttals to schedule healthcare evaluations
• 💸 Earn up to $1,125/month in incentives
• ⏰ Work full-time with performance-based raises:
– 6 months: $13.50/hr
– 1 year: $14.00/hr
– 2 years: $14.50/hr
• 🏠 Fully remote — all equipment provided
• 📚 2 weeks of paid mandatory training (100% attendance required)
🧠 Qualifications
✔️ High School Diploma or equivalent
✔️ Motivated and goal-oriented with a sales mindset
✔️ Strong communication and objection-handling skills
✔️ Comfortable following fixed schedules and meeting performance goals
✔️ Able to use multiple systems at once and learn quickly
✔️ Prior call center experience with auto-dialers (preferred)
✔️ Must pass background check, drug screen, and provide valid ID and proof of education
💻 Work-from-Home Requirements
• Wired internet connection:
– Minimum 20 Mbps download / 5 Mbps upload
– Latency at or below 100ms
• No hotspots, Wi-Fi, satellite, or cellular connections allowed
• Quiet, distraction-free home workspace (furniture not provided)
• Accountability for schedule adherence and HIPAA-compliant conduct
📋 Responsibilities
• Call members to schedule, adjust, or cancel healthcare evaluations
• Follow provided scripts and navigate multiple systems simultaneously
• Use rebuttals to overcome objections and encourage member participation
• Meet performance metrics: outbound dials, appointments, call handling time
• Escalate member complaints appropriately
• Occasionally support peers as a subject matter expert
• Maintain confidentiality and follow HIPAA protocols
• Be open to overtime when business needs require it
📣 Why Join Senture?
Make an impact, earn real incentives, and grow your skills—all from the comfort of home.
by Terrance Ellis | Aug 7, 2025 | Uncategorized
🌐 Remote – US Based
📅 Posted: July 26, 2025
🕐 Full-Time | Customer Service / Support
🆔 Requisition ID: 2025-63845
📝 Overview
As a Healthcare Member Advocate, your mission is more than just taking calls—it’s about creating a seamless, caring, and confident experience for each member. You’ll be supporting a wide range of healthcare-related inquiries: billing, benefit questions, quotes, claims research, pharmacy support, and more. You’ll be the go-to voice helping members navigate their healthcare needs with clarity and compassion.
🙌 You don’t just serve—you advocate.
📞 What You’ll Do
• Handle inbound and outbound calls with empathy and professionalism
• Support members with questions about billing, benefits, pharmacy, claims, and plan documents
• Enter and update member information in internal systems
• Follow up to ensure resolution and satisfaction
• Identify opportunities to make the experience easier and better
• Maintain shift/schedule adherence
• Represent the client’s brand with warmth and professionalism
• Use contact center metrics to improve performance
🧠 Qualifications
✔️ High School Diploma or GED
✔️ Call center or customer service experience (preferred)
✔️ Strong communication skills—both verbal and written
✔️ Ability to multitask across web-based tools
✔️ Tech-savvy with ability to navigate multiple systems
✔️ Must pass background check, drug screen, and pre-employment tests
✔️ Must have a distraction-free home workspace
✔️ High-speed, wired internet connection (📶 20 Mbps down / 12 Mbps up minimum)
❌ No hotspots, satellite, or wireless internet allowed
📚 Training & Schedule
• ✅ 12 weeks of paid, mandatory training — 100% attendance required
• 🕗 Call Center Hours:
Mon–Fri: 8 AM–9 PM EST
Sat: 9 AM–7:30 PM EST
• ⏰ Shifts assigned based on business need
🎁 Perks & Benefits
• 💻 All equipment provided
• 🏠 100% Remote
• 💵 Competitive pay
• 📈 Growth & development opportunities
• 🏖️ Paid Time Off (PTO)
• 🩺 Health & wellness benefits
💡 Ready to turn caring into action?
Apply today and be the calm, confident voice members need when navigating healthcare.
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