by twochickswithasidehustle | Jun 11, 2025 | Uncategorized
About Us
Cast AI is the leading Application Performance Automation (APA) platform, enabling customers to cut cloud costs, improve performance, and boost productivity – automatically.
Built originally for Kubernetes, Cast AI goes beyond cost and observability by delivering real-time, autonomous optimization across any cloud environment. The platform continuously analyzes workloads, rightsizes resources, and rebalances clusters without manual intervention, ensuring applications run faster, more reliably, and more efficiently.
Headquartered in Miami, Florida, Cast AI has employees in more than 32 countries worldwide and supports some of the world’s most innovative teams running their applications on all major cloud, hybrid, and on-premises environments. Over 2,100 companies already rely on Cast – from BMW and Akamai to Hugging Face and NielsenIQ.
What’s next? Backed by our $108M Series C, we’re doubling down on making APA the new standard for DevOps and MLOps, and everything in between.
Core values that hold us all together:
PRACTICE CUSTOMER OBSESSION. Focus on the customer journey and work backwards. Strive to deliver customer value and continuously solve customer problems. Listen to customer feedback, act, and iterate to improve customer experience.
LEAD. Take ownership and lead through action. Think and act on behalf of the entire company to build long-term value across team boundaries.
DEVELOP AND HIRE THE BEST. Strive to raise the performance bar by continuously investing in yourself, the team and by hiring the best possible candidates for every position. Drive towards personal development and professional growth, and mentor others to raise the collective bar.
EXPECT AND ADVOCATE CHANGE. Strive to innovate and accept the inevitable change that comes with innovation. Constantly welcome new ideas and opinions. Share insights responsibly with unwavering openness, honesty, and respect. Once a path is chosen, be ready to disagree and commit to a direction.
Role overview
We’re a hyper-growth SaaS company seeking a detail-obsessed, proactive Billing Associate to ensure our global invoicing engine runs smoothly. You’ll partner with Finance, Sales, Customer Success, and Legal teams to manage customer invoicing, subscription changes, contract billing terms, and revenue reporting—delivering accurate, timely billing and an exceptional customer experience.
- Invoice processing: prepare and issue accurate invoices based on customer contracts and usage data
- Marketplace billing: assist with billing and reconciliation for sales through third-party marketplaces (e.g AWS, Azure, GCP) ensuring compliance with each platform’s invoicing requirements
- Customer’s contract data: Maintain and update billing records for new contracts, upgrades, downgrades, and renewals
- Inquiry resolution: resolve billing inquiries from Sales, TAMs, and customers within SLA targets
- Month-end close: assist with billing cut-off, revenue reconciliations, and reporting
- Collections: support outreach to customers for overdue accounts and follow up on payments
- Ad-hoc administration: handle tasks such as customer account setup, vendor form processing, and audit support
- Process improvements: contribute to testing and implementations of process automations
Requirements
- Based on the US East Coast
- Able to collaborate effectively across EU and US time zones
- 2–3 years of experience in billing, accounts receivable, or order management – SaaS experience a plus
- Familiarity with billing systems and marketplaces is preferred
- Advanced Excel / Google Sheets skills (vLookups, Pivot tables)
- Meticulous attention to detail and a strong customer-first mindset
- Experience with SaaS metrics (ARR, MRR)
- Exposure to CRM systems like Salesforce
- Familiarity with revenue recognition principles
What’s in it for you?
- Team of highly skilled professionals to work with and learn from
- Impact and visibility. Our organization is flat, getting in touch with CEO or CTO is a common practice here
- Flexible working hours. We deliver instead of sitting in the office 8 to 5
- Skin in the game. Every employee gets a share of the company
- 10% time to focus on self-improvement or personal projects.
by twochickswithasidehustle | Jun 10, 2025 | Uncategorized
Description
Become a part of our caring community and help us put health first
The E-Referral Specialist is an integral part of the referral process as this role is the initial contact point for the client or referral source to promote the continuity of care. The role is responsible for data collection and documentation, compliance, and consistent follow up on the initial referral process and decision.
Essential Functions:
- Monitor multiple e-referral systems to identify new referrals and manage alerts and notifications.
- Monitor email continuously for request to pull referrals from all applicable referral systems. Perform timely follow-up and manage all related communication.
- Quickly scan documentation to determine patient eligibility for services (service area, orders, insurance, etc.)
- Assists, as needed, with authorizations to ensure all are submitted in a timely manner.
- Monitors status of all referrals received, follow up with each throughout process, reports on status weekly.
- Communicate with branch, sales, leadership via email and/or phone for status updates and referral decisions as required.
- Daily manage and update ERST log with all referrals and ROCs decisions.
- Maintain acceptable productivity level, as determined by work assignment and departmental standards.
- Comply with and adhere to all regulatory compliance areas, policies and procedures and company best practices.
- Performs other related duties as assigned.
Use your skills to make an impact
Required Experience/Skills:
- High School Diploma or its equivalent; Associates degree preferred
- Healthcare insurance verification experience preferred
- Minimum 1 year customer service or other healthcare related experience; preference working in a home health environment
- Good knowledge of the issues related to the delivery of home health services preferred
- Working knowledge of Medicare enrollment and guidelines governing home health agencies preferred
- Demonstrate ability to type 40 wpm
- Ability to comprehend and apply principles of basic math while analyzing data and generating reports
- Good logical thinking and decision making skills
- Able to work well under pressure and adhere to strict timelines
- Possess excellent customer service skills; ability to communicate professionally and effectively with all levels of management
- Strong attention to detail with ability to multi-task and work with multiple screens/systems.
- Good time management skills and are able to work in a fast-paced environment
- Strong adaptability to change
- Must read, write and speak fluent English
- Must have good and regular attendance
- Approximate percent of time required to travel: 0%
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
- Satellite, cellular and microwave connection can be used only if approved by leadership.
- Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
CenterWell Home Health offers a variety of benefits to promote the best health and well-being of our employees and their families. Our competitive and flexible benefits surround you with support the same way you do for our patients and members, including:
- Health benefits effective day 1
- Paid time off, holidays, and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.
Scheduled Weekly Hours
1
Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$39,000 – $49,400 per year
Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
by twochickswithasidehustle | Jun 10, 2025 | Uncategorized
Job Description
Overview
BroadPath is seeking a Medicaid Claims Processor to join our remote team. The ideal candidate will have strong experience in Medicaid claims processing and be proficient in using QNXT systems. This position is essential for ensuring accurate and timely adjudication of health insurance claims while maintaining compliance with policy guidelines and CMS regulations. The Medicaid Claims Processor will also resolve discrepancies, identify issues, and maintain accurate documentation to support the claims process.
Responsibilities
- Accurately process Medicaid insurance claims, ensuring all data is correctly entered and verified
- Review and adjudicate claims based on policy guidelines, regulations, and best practices
- Use the QNXT system to manage claims, perform data entry, and ensure records are updated in real time
- Adhere to all CMS guidelines and ensure regulatory compliance
- Identify, troubleshoot, and resolve discrepancies or issues within claims to ensure smooth processing
- Maintain detailed and accurate records, documentation, and reports to track claim status and outcomes
- Communicate effectively with internal teams and external partners to clarify claim-related questions or resolve issues
- Stay current on industry standards, policy updates, and changes in healthcare insurance regulations
- Assist in process improvement initiatives to enhance claims accuracy and efficiency
- Perform additional duties as assigned in support of the broader claims processing team
Qualifications
- 1 year of experience in Medicaid claims processing
- Proficiency in using QNXT systems for claims management and data entry
- Strong attention to detail and analytical skills, ensuring accuracy in claims adjudication and issue resolution
- Excellent organizational skills, with the ability to manage multiple claims and meet strict deadlines
- Effective verbal and written communication skills for collaborating with team members and external stakeholders
- Ability to work independently in a remote environment while maintaining high productivity and focus
- High school diploma or equivalent required
Diversity Statement
At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
Equal Employment Opportunity/Disability/Veterans
If you need accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process
BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
Compensation: BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
by twochickswithasidehustle | Jun 10, 2025 | Uncategorized
The Cash Applications Clerk is responsible for posting incoming bank wires, ACH and check payments to reservations, general ledger accounts, and credit card invoices. Communicates with contacts from several banking institutions and other outside vendors. Performs daily bank reconciliations and duties related to month end closing. Works in conjunction with multiple teams within the company.Essential Functions:
- Post and research bank wires and ACH payments received daily on bank reports (Bank of America, JP Morgan Chase, and ANZ).
- Research and post incoming check payments for booking reservations in Mapper/Qterm and non-booking general ledger accounts in Oracle.
- Responsible for the Daily Cash Balancing Reconciliation process for USD & Multi-Currency
- Process invoices for incoming bank wires/ACH payments for credit card settlements. Apply chargeback exceptions to the correct booking or invoice number. This process also includes the daily credit card fee reconciliation process.
- Reconcile and prepare general ledger accounts in Blackline on a monthly basis, including FunShip Pay, Check By Phone, Money Gram, onboard/reservations receivables, and several bank accounts.
- Scan checks through Cash-Pro Online via Bank of America. Audit Cash Pro batch to the corresponding booking reservation batch in Qterm/Mapper or Oracle.
- Download and distribute Previous/Current Day Detail bank reports from Bank of America, JPMorgan Chase, and ANZ Bank to several departments within the company.
- Post and research incoming funds received via Western Union Quick Collect, Money Gram, Bank Wire and ACH payments to booking reservations and for onboard guests.
- Manage the monthly Oracle journal entries and open items.
- Process email transfer requests from provided G/L accounts to clear reservation balances.
Qualifications:
- Associates degree required
- 2+ years experience in accounts receivable
Knowledge, Skills, and Abilities:
- Proficiency in Microsoft Office (Excel, Word, Power point)
- Requires excellent organizational and computer skills.
- Must have excellent interpersonal and communication skills.
- Ability to manage time effectively, set priorities and meet deadlines.
- Must have the ability to multi-task and display a sense of urgency.
- Ability to learn quickly and work in a fast-paced environment.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel: No or very little travel likely
Work Conditions:Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration. Sourcing of candidates is primarily done in Carnival’s remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas. If the search is extended past those areas, candidates must be located in one of the following U.S. states: FL, GA, TX and NC
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
- Health Benefits:
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Paid Time Off
- Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Other Benefits
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
#LI-Remote
#LI-SR1
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
by twochickswithasidehustle | Jun 10, 2025 | Uncategorized
Full-Time
Remote
LocationsShowing 1 location
Remote – Anywhere
United States
Job Details
Description
POSITION SUMMARY
The Order Management Specialist will be responsible for monitoring and managing all relevant areas and activities needed to meet the established terms of purchase requirements for customers. This role will coordinate with the supervisor to ensure efficient process of orders and material releases. The position will initiate, and handle correspondence related to specific customer needs to ensure customer satisfaction. This position will also initiate direct customer contact and respond to requests for sales support, reporting needs, order status, product availability and status.
CORE FUNCTIONS
· Build and maintain strong, long-lasting relationships with assigned customers, understanding their business needs and objectives.
· Serve as the primary point of contact for customer inquiries, concerns, and requests, providing timely and effective solutions, including tax deferred profiles, claims, rebates, and warranty support, as applicable.
· Manage open orders through the fulfillment process including releasing orders, delivery issues, and payment disputes.
· Maintain customer resources and requirements including portal management (pricing, part numbers, planograms), service levels, scorecards, and quality audits as applicable.
· Collaborate with cross-functional teams, including sales, marketing, and product development, to support customer needs and drive business success. Proactively escalate and communicate critical issues.
· Collect and analyze data concerning customer behavior to understand the changing needs; recommend and make changes as needed.
· Track and analyze key account metrics to identify opportunities for optimization.
· Utilize demand forecasting techniques to anticipate client needs and ensure adequate inventory levels to meet demand.
· Identify opportunities for upselling and cross-selling additional products/services to existing customers, maximizing account profitability.
· Recommend and implement plans for efficiency and cost savings/revenue opportunities.
QUALIFICATIONS & REQUIREMENTS
Education and Experience
· High School Diploma or GED required.
· 2+ years of experience in customer service and/or account management is required.
Skills, Abilities, and Knowledge
· Skilled in Microsoft Office products, including Excel, Word, Power-Point, Outlook. Knowledge of Database software; Internet software; CRM Tool, Kustomer, Five9, SharePoint, and others.
· Ability to effectively use Microsoft Office, including Excel, Outlook, PowerPoint, and Word.
· Ability to read and comprehend simple instructions, short correspondence, and memos.
· Ability to write simple correspondence.
· Ability to effectively present information in one-on-one- and group situations to customers, sales, and other areas of the business.
· Knowledge of Microsoft Office products, Customer Portals.
· Advanced knowledge of contractual agreements preferred.
SUPERVISOR RESPONSIBILITIES
· Individual Contributor: working team member with no oversight of others and no management responsibilities.
PHYSICAL REQUIREMENTS
· This position is subject to sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involved sitting most of the time. Walking and standing are required only occasionally.
Physical Activities
· This position is subject to the following physical activities: kneeling, reaching, standing, walking, feeling, talking, hearing, and the use of hands, wrists, or fingers in repetitive motions.
Visual Acuity
· The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
Working Conditions
· This position operates remotely or in a professional office environment. This role routinely uses standard office equipment.
by twochickswithasidehustle | Jun 10, 2025 | Uncategorized
We Could Use Someone Like You in Our Crew.
Join Our Vibrant Network of Customer Chat Support Mods!
Are you passionate about delivering exceptional customer service and eager to network with talented professionals? We’re seeking dedicated, customer-focused individuals to join our dynamic talent network of Customer Chat Support Mods!
About ModSquad:
ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.
In this role, you’ll be more than just a support agent—you’ll be a vital part of a thriving community. You’ll engage with customers, solve problems, and build lasting relationships, all while being connected to a network of peers who share your passion for excellent service.
If you’re looking to grow your skills, connect with like-minded professionals, and work remotely, this is your opportunity to join our expanding talent network!
What You’ll Do:
- Connect and Engage: Juggle multiple chats, providing fast and accurate responses while building connections with customers
- Collaborate and Troubleshoot: Collaborate with peers, and escalate when needed
- Organize and Share: Log every chat solution, and feedback details in our CRM, contributing to our shared knowledge base
- Provide Expertise and Guidance: Be the go-to expert for our clients products and services
- Proactive Outreach: Proactively reach out to customers, enhancing their experience by anticipating their needs and questions
- Trust and Safety: Enforce chat guidelines, while also being adaptable and sharing best practices across assigned communities
- Stay Informed: Stay updated on product news and insights to best support clients
Who Are We Looking For:
- Exceptional Communicator: Excellent written communication skills with a focus on clarity, accuracy of information, and professionalism
- Multitasking Pro: Ability to manage multiple chats without sacrificing quality
- Skilled Problem-Solver: Quick-thinking and effective at resolving customer issues
- Empathetic and Supportive: Calm and collected under pressure, with a genuine focus on customer needs
- Detail-Oriented: Meticulous in documenting customer interactions
- Tech-Savvy: Comfortable with chat software and CRM systems
- Adaptable and Flexible: Open to new challenges and adaptable to changing needs
Why Join Our Talent Network?
- Work from Anywhere: Enjoy 100% remote work and connect with a global network of professionals
- Exciting Global Opportunities: Meet clients and partners from around the globe
- Inclusive and Diverse Community: Join a vibrant network of individuals from 90+ countries, fostering collaboration and learning
- Tools and Growth: Access cutting-edge tools and training resources, enhancing your skills
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.
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