by Terrance Ellis | Aug 20, 2025 | Uncategorized
Share your expertise and help guide new hires through successful training programs.
About BroadPath
BroadPath partners with top healthcare organizations to deliver exceptional remote solutions. They are committed to building inclusive teams and empowering employees with tools and support to thrive in their roles.
Schedule
- Full-time, remote
- Support during training sessions with occasional pre/post-class needs
- Must actively collaborate with trainers and support teams
What You’ll Do
- Monitor attendance, system logins, and certification progress for training participants
- Provide feedback during practice sessions and document learning trends
- Support trainers by maintaining structure, answering questions, and resolving technical issues
- Motivate and guide agents to ensure smooth, effective training
What You Need
- Strong knowledge of UHC’s mission, culture, products, and procedures
- Proven performance in the agent sales role and system navigation
- Ability to support adult learning in a training environment
- Excellent communication, guidance, and mentoring skills
Benefits
- Competitive pay based on experience and market data
- Remote work flexibility
- Opportunities for career growth in training and leadership
Applications are being reviewed now—secure your spot on the training team.
Help shape the next wave of high-performing agents by bringing your expertise to BroadPath’s training program.
by Terrance Ellis | Aug 20, 2025 | Uncategorized
Support healthcare providers by resolving inquiries on eligibility, benefits, claims, and more.
About BroadPath
BroadPath partners with healthcare organizations to deliver excellent service and support. They focus on compliance, customer satisfaction, and creating strong career opportunities for remote professionals.
Schedule
- Full-time, remote
- Must be available for required training
- Long-term project with growth potential
What You’ll Do
- Verify member eligibility, coverage, benefits, and claims status
- Estimate out-of-pocket costs and explain copayments
- Meet performance goals for efficiency, call quality, and first-call resolution
- Ensure compliance with HIPAA and client requirements
What You Need
- 1+ year of recent experience as a health plan Provider Service Rep
- Strong multitasking skills with phones and computer systems
- Excellent communication skills (verbal and written)
- High school diploma or equivalent
Benefits
- Competitive compensation based on experience
- Remote flexibility
- Career growth opportunities within healthcare support
Interviews are happening now—don’t wait to apply.
Join BroadPath’s team and build a long-term career supporting healthcare providers nationwide.
by Terrance Ellis | Aug 20, 2025 | Uncategorized
BroadPath is hiring Work-from-Home Supervisors to oversee daily operations, guide team performance, and support development in a virtual call center environment. If you have proven leadership experience in customer service or healthcare call centers and thrive on coaching and motivating teams, this role could be the right fit for you.
About BroadPath
BroadPath partners with leading healthcare organizations nationwide, delivering remote solutions in customer support, member services, and more. We pride ourselves on building inclusive, connected remote teams that deliver high-quality service while fostering growth, accountability, and collaboration.
What You’ll Do
- Lead and manage daily, weekly, and monthly activities of your team
- Set clear priorities to meet performance goals, including quality, adherence, service level, and average handling times
- Monitor individual and team performance, providing ongoing coaching and feedback
- Ensure compliance with policies, procedures, and state/federal regulations
- Assist team members with escalated calls as needed
- Oversee team chat to answer questions and clarify priorities
- Collaborate with Workforce Management on scheduling
- Manage both local and remote employees
- Monitor and evaluate team calls regularly for quality assurance
What You Need
- 1+ year of recent experience as a call center supervisor (healthcare member services supervision preferred)
- Proven experience managing employee performance and coaching to call center metrics
- Strong technical skills (Windows, keyboarding, systems navigation, etc.)
- Experience managing support channels including phone, email, and chat
- Excellent verbal and written communication skills
- High school diploma or equivalent
Why BroadPath
- Fully remote work with opportunities to grow your leadership skills
- Competitive compensation based on experience and market data
- A culture built on transparency, diversity, and authentic connections
- Inclusive environment where your leadership and impact are valued
Now Hiring – Remote Supervisors
If you’re an experienced call center leader who’s ready to make an impact in a growing healthcare support environment, BroadPath wants to hear from you.
by Terrance Ellis | Aug 20, 2025 | Uncategorized
BroadPath is looking for a detail-oriented Provider Data Specialist to support healthcare operations by keeping provider records accurate and up to date. This role ensures provider information is properly maintained in internal databases and supports credentialing updates. You’ll work closely with internal teams and external partners to verify information, resolve discrepancies, and assist with provider inquiries.
About BroadPath
BroadPath partners with healthcare organizations across the U.S., delivering remote workforce solutions in claims, customer service, provider data management, and more. We value transparency, accountability, and a collaborative culture where team members can thrive and grow their careers.
What You’ll Do
- Maintain and update provider demographics, tax IDs, certifications, and related documentation
- Enter and manage data related to provider credentialing and contracts
- Make outbound calls to providers or offices to verify information and resolve discrepancies
- Support providers and internal teams by explaining data requirements and answering questions
- Research and help resolve issues tied to claims, eligibility, or provider records
What You Need
- High school diploma or equivalent
- 1+ year of healthcare experience in one or more areas: provider data, network support, credentialing assistance, claims processing, or provider services
- Strong data entry skills with high attention to detail
- Familiarity with managed care and provider reimbursement (preferred)
- Strong problem-solving and communication skills
- Experience with provider data systems or similar platforms (a plus)
Why BroadPath
- Competitive pay based on experience and market
- Remote-first culture with supportive leadership
- Paid training and career advancement opportunities
- Health, dental, and vision benefits
- PTO, paid holidays, and work-life balance support
Now Hiring – Provider Data Specialists
If you’re detail-driven, organized, and ready to put your healthcare operations experience to work, BroadPath offers the flexibility of remote work and the opportunity to grow in a supportive team environment.
by Terrance Ellis | Aug 20, 2025 | Uncategorized
BroadPath is hiring an experienced Medicaid Claims Processor to join its remote team. In this role, you’ll ensure timely and accurate adjudication of health insurance claims, resolve discrepancies, and maintain compliance with CMS regulations—all while working from home.
About BroadPath
BroadPath partners with healthcare organizations across the country, delivering fully remote workforce solutions in claims, customer service, and operations. We pride ourselves on a transparent, supportive culture where collaboration and accountability help every team member thrive.
Schedule
- Full-time, remote within the United States
- Standard business hours, Monday–Friday
What You’ll Do
- Process Medicaid insurance claims with accuracy and attention to detail
- Review and adjudicate claims in line with policies, regulations, and best practices
- Use QNXT systems for claims management, data entry, and record updates
- Adhere to CMS guidelines to ensure regulatory compliance
- Identify and resolve discrepancies or issues to maintain claim accuracy
- Maintain detailed documentation and reports to track claim status
- Collaborate with internal teams and external partners to clarify claim issues
- Stay up to date on healthcare insurance regulations and policy changes
- Support process improvement initiatives to increase accuracy and efficiency
What You Need
- Minimum 1 year of Medicaid claims processing experience
- Proficiency in QNXT systems for claims management
- High school diploma or equivalent
- Strong attention to detail and analytical skills
- Excellent organizational skills with the ability to meet strict deadlines
- Effective written and verbal communication skills
- Ability to work independently in a remote setting with consistent productivity
Benefits
- Competitive pay, based on experience and location
- Comprehensive health, dental, and vision options
- Paid training and career growth opportunities
- PTO and paid holidays
- Supportive remote culture focused on collaboration and accountability
Now Hiring – Medicaid Claims Processors
If you have Medicaid claims experience and want to put your skills to work in a flexible, remote environment, this is your chance to join a company that values both accuracy and people.
by Terrance Ellis | Aug 20, 2025 | Uncategorized
Join a team where your attention to detail directly supports healthcare quality and compliance. BroadPath is hiring Credentialing Specialists to help ensure providers are credentialed accurately and on time, keeping operations running smoothly and providers supported.
About BroadPath
BroadPath partners with healthcare organizations nationwide, offering customer service, operations, and support solutions with a fully remote workforce. We pride ourselves on a diverse, inclusive culture where employees feel valued, empowered, and connected while working from home.
Schedule
- Full-time, remote within the United States
- Monday–Friday business hours (no nights or weekends required)
What You’ll Do
- Verify provider credentials quickly and accurately using approved sources
- Process credentialing and re-credentialing applications
- Enter and update provider records in the credentialing database
- Maintain provider demographics and delegated entity data
- Communicate with providers and office staff about credentialing status and documentation needs
- Report non-compliance or credentialing issues to supervisors
- Keep sensitive information confidential
- Handle other assigned duties as needed
What You Need
- 1+ years of provider credentialing experience with a health plan
- Ability to type at least 50 WPM and 135 KSPM on ten keys
- Strong organizational and time management skills to meet deadlines in a high-volume environment
- Ability to work independently and as part of a team
- Detail-oriented with strong problem-solving skills
- Familiarity with NCQA, CMS, and state credentialing standards
- Excellent verbal, written, and interpersonal communication skills
Benefits
- Competitive pay based on experience and location
- Paid training and career growth opportunities
- Health, dental, and vision coverage options
- PTO and paid holidays
- Inclusive, supportive work-from-home culture
Hiring Now – Credentialing Specialists
Be part of a remote-first healthcare team where your accuracy and organization make a real difference every day.
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