Customer Verification Associate – Spanish/Bilingual – Remote

Use your bilingual skills to help customers and dealers verify information accurately and securely. This role is a key part of the financing process, ensuring data integrity and preventing disputes while providing excellent service.

About Foundation Finance Company (FFC)
Foundation Finance is one of the fastest-growing consumer finance companies in the U.S. We partner with home improvement contractors nationwide, offering flexible financing plans that help customers complete essential projects. With billions in originations and rapid expansion, we invest heavily in people and infrastructure, creating a fast-paced environment with room to grow.

Schedule

  • Full-time remote role (must reside in AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, or WI)
  • One evening shift until 9pm per week
  • One Saturday shift (8am–4pm) every 7 weeks

What You’ll Do

  • Verify loan details through inbound and outbound calls, including identity, SSN, address, employment, and project completion
  • Recognize unusual scenarios using critical thinking and escalate when necessary
  • Update customer records accurately across systems and document notes per company procedures
  • Handle inbound/outbound dealer calls regarding disputes or verification issues
  • Review loan processing status and ensure calls are routed correctly
  • Identify and report risk-related issues to management

What You Need

  • Bilingual proficiency in Spanish and English
  • At least 2 years of call center or customer service experience
  • Strong computer skills including Word, Excel, Internet, and email
  • Excellent phone presence with professional verbal and written communication
  • Strong typing skills and attention to detail

Benefits

  • Pay range: $18.00 – $19.00 per hour
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Casual dress code and collaborative culture
  • Career growth opportunities in a certified Great Place to Work company

A chance to put your bilingual expertise to work in a supportive and growing finance company—apply now.

Make your skills matter by ensuring accuracy and building trust with every call.

Happy Hunting,
~Two Chicks…

APPLY HERE

Payment Posting and Accounts Receivable Specialist – Remote

Be a key part of Prompt’s revenue cycle management team by ensuring accurate, efficient payment posting and AR support. This role combines detail-oriented financial work with problem-solving to keep patient accounts clean, compliant, and on track.

About Prompt
Prompt is transforming healthcare with automated, modern software designed for rehab therapy businesses, their teams, and their patients. As the fastest-growing company in the therapy EMR space, we’re solving long-standing healthcare challenges while reducing environmental waste and improving care outcomes. Our team is built on proven talent, smart work, and a drive to make healthcare better.

Schedule

  • Full-time remote role (hybrid flexibility available depending on location)
  • Flexible hours in a smart-work culture focused on results over long hours

What You’ll Do

  • Review and accurately post insurance and patient payments in compliance with policies and standards
  • Resolve ERA auto-posting errors daily to prevent reconciliation issues
  • Import and upload payment files from clearinghouses and payer portals
  • Manually post payments from lockbox deposits, facility deposits, and RTA checks
  • Process adjustments, corrections, audits, and account analysis to maintain clean ledgers
  • Support month-end reconciliation by recording all payments, adjustments, and recoupments
  • Facilitate payment batch processing and resolve posting discrepancies with billing staff
  • Process bank deposits and manually post cash receipts
  • Research and resolve payment discrepancies in collaboration with client relations
  • Provide AR support as needed, including researching outstanding claims, preparing appeals, and recommending write-offs

What You Need

  • Knowledge of payment posting, adjustments, write-offs, and refunds
  • Familiarity with medical billing, payer policies, and medical terminology
  • Proficiency in Google Workspace, MS Word, Excel, and PowerPoint
  • Ten-key proficiency with speed and accuracy
  • Strong organizational and multitasking abilities in deadline-driven environments
  • Excellent written and verbal communication skills
  • Problem-solving skills with adaptability to various instructions and scenarios
  • Prior medical billing/AR experience preferred

Benefits

  • Pay range: $22.00 – $28.00 per hour
  • Competitive salary with potential equity for top performance
  • Remote/hybrid environment with flexible PTO
  • Medical, dental, and vision insurance
  • Company-paid disability, life insurance, and family/medical leave
  • 401(k), FSA/DCA, and commuter benefits
  • Discounted pet insurance
  • Wellness perks including fitness/gym credits and HQ recovery suite (cold plunge, sauna, shower)
  • Company-wide sponsored lunches

A chance to apply your billing and payment expertise in a company driving real healthcare change—apply now.

Use your skills to keep revenue flowing and patient care moving forward.

Happy Hunting,
~Two Chicks…

APPLY HERE

Benefits Verification and Authorization Specialist – Remote

Ensure patients receive timely care by verifying insurance benefits and securing necessary authorizations. This role is a key part of the revenue cycle, helping prevent claim denials and supporting a smooth financial journey for patients and providers.

About Prompt
Prompt is transforming healthcare with modern, automated software built for rehab therapy businesses, their teams, and the patients they serve. As the fastest-growing company in the therapy EMR space, we’re solving some of healthcare’s most persistent challenges while reducing environmental waste and improving patient care. Our team of proven, passionate professionals is building the future of healthcare technology.

Schedule

  • Full-time remote role (hybrid flexibility available depending on location)
  • Smart-work culture with flexibility—focused on efficiency over long hours

What You’ll Do

  • Verify patient insurance eligibility, coverage, and benefits
  • Determine patient responsibility for copays, deductibles, and coinsurance
  • Obtain required prior authorizations for services, procedures, or medications
  • Accurately document benefit and authorization details in the system
  • Communicate clearly with providers and payers on authorization status
  • Monitor pending authorizations and follow up to prevent delays
  • Identify trends in benefit or authorization issues and escalate as needed
  • Collaborate with scheduling, billing, and AR teams to ensure accuracy
  • Support denial prevention efforts by meeting payer requirements upfront

What You Need

  • High school diploma or equivalent (Associate or Bachelor’s degree preferred)
  • 1–2 years of experience in benefits verification, medical insurance, or prior authorization
  • Strong knowledge of commercial and government payers and healthcare terminology
  • Experience with RCM systems, EMRs, and payer authorization portals
  • Familiarity with denial management and insurance appeals
  • Excellent organizational skills, attention to detail, and communication abilities

Benefits

  • Pay range: $22.00 – $28.00 per hour
  • Competitive salary with potential equity for top performers
  • Remote/hybrid environment with flexible PTO
  • Medical, dental, and vision insurance
  • Company-paid disability, life insurance, and family/medical leave
  • 401(k) plan, FSA/DCA, and commuter benefits
  • Discounted pet insurance
  • Wellness perks including gym/fitness credits and recovery suite at HQ (cold plunge, sauna, and shower)
  • Company-wide sponsored lunches

Make an impact by ensuring patients can access the care they need without delay—apply today.

Use your insurance expertise to power healthcare that works smarter for everyone.

Happy Hunting,
~Two Chicks…

APPLY HERE

Accounts Receivable Specialist – Remote

Join a mission-driven team transforming healthcare through smarter revenue cycle management. This role is perfect for detail-oriented professionals with billing and collections experience who want to make a real impact in patient care while working remotely.

About Prompt RCM
Prompt RCM is revolutionizing outpatient rehab with innovative software and solutions that streamline billing and care delivery. Our platform reduces environmental waste, helps providers treat more patients, and shifts the industry away from narcotic-based pain treatment and unnecessary surgeries. We’re a fast-growing team of talented, proven professionals tackling some of healthcare’s toughest problems.

Schedule

  • Full-time remote role (hybrid flexibility available depending on location)
  • Flexible work hours with a smart-work culture (long hours only when truly needed)

What You’ll Do

  • Prepare and resubmit corrected claims to insurance companies, both electronically and on paper
  • Analyze rejected claims and ensure clean resubmissions to minimize delays
  • Research and follow up on billing claims for assigned insurance plans, resolving outstanding issues promptly
  • Review and process appeals with supporting documentation to maximize reimbursement
  • Evaluate accounts and recommend adjustments or write-offs based on collectability
  • Identify and report billing issues to management, supporting proactive resolution
  • Generate and distribute patient balance due statements in line with explanation of benefits

What You Need

  • 1–3 years of experience in medical insurance claims billing and collections (preferred)
  • Proficiency with Google Workspace, MS Office, Excel, and Word
  • Experience with physical therapy EMR systems is a plus
  • Strong communication, negotiation, and problem-solving skills
  • Customer success–oriented mindset with attention to detail

Benefits

  • Pay range: $22.00 – $28.00 per hour
  • Remote/hybrid flexibility
  • Competitive salary with potential equity for top performance
  • Flexible PTO and company-paid lunches
  • Medical, dental, and vision insurance, plus life and disability coverage
  • Family and medical leave, FSA/DCA, and commuter benefits
  • 401(k) plan
  • Pet insurance discounts
  • Wellness perks including gym/fitness credits and a recovery suite at HQ (cold plunge, sauna, and shower)

Work for a company that values innovation, balance, and real-world impact—apply today.

Turn your billing expertise into a career that helps reshape the future of healthcare.

Happy Hunting,
~Two Chicks…

APPLY HERE

Stipulation Specialist – Remote

Play a key role in the financing process by reviewing stipulation documents and building strong dealer relationships. This position combines detail-oriented document review with customer and dealer communication in a supportive, fast-paced environment.

About Foundation Finance Company (FFC)
Foundation Finance partners with home improvement contractors nationwide, helping customers complete essential projects with flexible financing plans. With billions in originations and ongoing growth, we continue to invest in people and infrastructure, offering employees a collaborative culture and career advancement opportunities.

Schedule

  • Full-time remote role (must reside in AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, or WI)
  • Standard business hours with flexibility as needed for dealer and customer support

What You’ll Do

  • Process and review stipulation documents against company requirements
  • Communicate with dealers via phone and email to resolve questions and provide information
  • Verify loan terms with new customers, handle customer service calls, and process payments
  • Support cross-department functions including customer service and payment calls
  • Build and maintain strong dealer relationships to support business growth
  • Assist with underwriting development and decision-making skills under management guidance

What You Need

  • Associate’s degree in business, finance, communication, marketing, or related field OR 1 year of underwriting or lending experience
  • Strong attention to detail with ability to multi-task under deadlines
  • Excellent communication, judgment, and problem-solving skills
  • Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Ability to analyze documents, interpret policies, and respond to customer inquiries effectively

Benefits

  • Pay range: $18.50 – $20.00 per hour
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Casual dress code and supportive workplace culture
  • Advancement opportunities in a certified Great Place to Work company

A role designed for detail-driven professionals who enjoy balancing accuracy with relationship building—apply today while opportunities are open.

Step into a position where your expertise helps keep business moving forward.

Happy Hunting,
~Two Chicks…

APPLY HERE

Customer Verification Associate – Spanish/Bilingual – Remote

Use your bilingual skills to support customers and dealers through the financing process at one of the nation’s fastest-growing consumer finance companies. This role is perfect for detail-oriented professionals who thrive on accuracy, problem-solving, and communication.

About Foundation Finance Company (FFC)
Foundation Finance partners with home improvement contractors across the country, offering flexible financing plans that help customers complete important home projects. With billions in originations and a full-spectrum lending approach, FFC continues to grow rapidly, creating career opportunities in a supportive, fast-paced environment.

Schedule

  • Full-time remote role (must reside in AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, or WI)
  • One evening shift per week until 9pm
  • One Saturday shift (8am–4pm) every 7 weeks

What You’ll Do

  • Verify customer loan information through inbound and outbound calls, ensuring accuracy of identity, employment, and project details
  • Recognize unusual scenarios using critical thinking and active listening skills
  • Accurately update customer records and document notes per company standards
  • Identify, escalate, and report verification or risk-related issues to management
  • Handle inbound and outbound dealer calls regarding disputes or incomplete loan documentation
  • Review loan processing status and route calls to the correct department as needed

What You Need

  • Bilingual proficiency in Spanish and English
  • At least 2 years of call center or customer service experience
  • Strong computer skills including Word, Excel, Internet, and email
  • Excellent phone presence with clear written and verbal communication
  • Fast typing skills with strong attention to detail

Benefits

  • Pay range: $18.00 – $19.00 per hour
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Casual dress code and collaborative environment
  • Growth opportunities in a certified Great Place to Work company

Bring your bilingual expertise to a team that values accuracy, customer care, and professional growth.

Step into a role where your skills truly make a difference.

Happy Hunting,
~Two Chicks…

APPLY HERE