by Terrance Ellis | Sep 19, 2025 | Uncategorized
Play a key role in managing specialized loan portfolios (SCRA, ARMs, Buydowns, Balloons, and Partial Release loans) while ensuring compliance with federal, state, investor, and company guidelines.
About Freedom Mortgage
Freedom Mortgage is one of the nation’s largest mortgage lenders, dedicated to helping families achieve homeownership and supporting employees with growth opportunities. For more than 30 years, we’ve provided innovative mortgage solutions while fostering a culture of excellence, service, and inclusion.
Schedule
- Full-time, remote position
- Standard business hours with flexibility for department needs
Responsibilities
- Review and process Service Member Civil Relief Act (SCRA) eligibility requests
- Validate ARM loan data, ensuring timely adjustments and accurate indexing
- Complete daily, weekly, and monthly ARM updates and verifications
- Handle initial partial release requests and act as liaison with internal counsel and customers until final decision
- Verify buydown agreements and balloon notes against servicing platform records
- Perform loan-level maintenance for special loan functions
- Provide exceptional customer service to both internal and external stakeholders
- Maintain accurate documentation and reporting for compliance and operational effectiveness
Requirements
- Some college or Associate’s degree required; Bachelor’s degree preferred
- 6 months to 1 year of relevant experience (mortgage servicing, loan processing, or post-closing experience preferred)
- Strong knowledge of Microsoft Office (Word, Excel, Outlook)
- Excellent organizational, problem-solving, and communication skills
- Ability to interpret policies, procedures, and loan documentation
- Strong math skills, including calculations for interest, percentages, and commissions
- Ability to manage multiple tasks under general supervision with attention to detail
- Customer service mindset with ability to handle confidential information
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Tuition reimbursement
- Employee loan discounts
- Paid volunteer opportunities
- Career development and in-house training
If you have a background in mortgage servicing and are eager to expand your expertise in specialized loan programs, this role offers the chance to grow your career with a leading national lender.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 19, 2025 | Uncategorized
Help manage foreclosure processes with precision while minimizing financial risk and ensuring compliance with investor and insurer guidelines.
About Freedom Mortgage
Freedom Mortgage is one of the nation’s largest mortgage lenders, dedicated to helping families achieve homeownership and supporting employees with growth opportunities. For more than 30 years, we’ve provided innovative mortgage solutions while fostering a culture of excellence, service, and inclusion.
Schedule
- Full-time, remote position
- Requires adherence to strict foreclosure timelines
- May involve supporting high-profile investor and government accounts
What You’ll Do
- Manage foreclosure cases (FNMA, GNMA/FHA, VA, USDA, and private investors) to meet compliance requirements
- Monitor foreclosure actions daily/monthly, ensuring status updates meet investor and agency standards
- Prepare and execute foreclosure documents per federal compliance guidelines
- Review and certify HAMP notifications prior to foreclosure sale
- Coordinate with attorneys to ensure clear, marketable titles and compliance with judicial/non-judicial requirements
- Prepare bidding instructions for sales in compliance with investor/insurer policies
- Oversee equity analyses, expense reviews, and property preservation coordination
- Document all actions, correspondence, and explanations of delays accurately
- Act as a liaison between Freedom Mortgage and outside counsel, ensuring quality and timeliness
- Mentor new staff and assist with departmental projects as assigned
What You Need
- Bachelor’s degree required; 3–5 years of foreclosure experience strongly preferred
- In-depth knowledge of foreclosure laws, processes, and terminology
- Strong analytical and decision-making skills
- Excellent written and verbal communication skills
- Experience with mortgage banking regulations including RESPA, FDCPA, and federal/state laws
- Proficiency with platforms such as Fiserv/LoanServ, Vendorscape, Lenstar, LPS Desktop, and Microsoft Word
- Ability to manage multiple priorities in a deadline-driven environment
Benefits
- Comprehensive health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Tuition reimbursement and career development support
- Employee loan discounts
- Paid volunteer opportunities
If you’re detail-oriented, experienced in foreclosure processes, and thrive under deadlines, this role lets you make an impact while growing your career.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 19, 2025 | Uncategorized
Play a key role in minimizing losses by filing and managing FHA claims with accuracy and timeliness.
About Freedom Mortgage
Freedom Mortgage is one of the nation’s largest mortgage lenders, committed to helping families achieve the dream of homeownership. With more than 30 years in the industry, we pride ourselves on service, innovation, and supporting our employees and communities.
Schedule
- Full-time, remote position
- Requires strict adherence to FHA and investor/insurer timelines
- Occasional fast-paced, high-volume workload
What You’ll Do
- File FHA Part B claims and all non-conveyance claims (CWCOT, SFLS, and loss mitigation claims including PFS, partial claims, forbearance, loan modification, and HAMP claims)
- Monitor attorney firms to ensure timely title package submission or extension requests to HUD
- Follow up daily/weekly on claim payments and resolve suspended claim funds
- Track and review reports and queues to ensure compliance and timeliness
- Provide updates to management on FHA claim curtailments and denials
- Plan, schedule, and execute work efficiently to reduce costs and improve processes
- Maintain accuracy in all submissions and ensure deadlines are renegotiated when necessary
What You Need
- Bachelor’s degree preferred; 4–6 years of related experience or equivalent combination of education and training
- Strong knowledge of FHA guidelines and default servicing requirements
- Excellent organizational, problem-solving, and analytical skills
- Proficiency with Microsoft Office; advanced Excel skills required
- Ability to manage high volumes in a fast-paced environment
- Excellent written and verbal communication skills
- Strong decision-making abilities and attention to detail
- Team player with the ability to work independently
Benefits
- Medical, dental, and vision insurance
- Paid time off and company holidays
- 401(k) with company match
- Tuition reimbursement and professional development
- Employee loan discounts
- Paid volunteer days and community service opportunities
If you thrive under deadlines, excel at problem-solving, and have FHA servicing expertise, this role gives you the opportunity to make a direct impact.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 19, 2025 | Uncategorized
Protect financial outcomes and identify recovery opportunities while supporting loss mitigation at a leading mortgage servicer.
About Freedom Mortgage
Freedom Mortgage is one of the nation’s largest mortgage lenders, dedicated to helping families achieve the dream of homeownership. With over 30 years in the industry, we’ve built a culture of service, integrity, and growth while supporting our customers, team members, and communities.
Schedule
- Full-time, remote position
- Regular and punctual attendance required
- Flexibility to manage deadlines and shifting priorities in a fast-paced environment
Responsibilities
- Perform financial reconciliations on liquidated loans and identify recovery opportunities
- Review curtailments, supplemental and remittance losses; determine validity and prepare reports
- Investigate root causes of avoidable losses and document decision rationale with evidence
- Act as liaison with Loss Analysis Department to validate supplemental claims and remittances
- Maintain dashboards and SharePoint sites for claims policy and updates
- Correct and upload claim errors; respond to Quality Review findings within 24 hours
- Research incurred losses and identify bill back opportunities
- Track and report claim denials, offsets, and curtailments to management
- Stay current with GSE, FHA, VA, USDA, and PMI claim guidelines and industry standards
- Recommend process improvements to reduce costs and improve efficiency
Requirements
- High school diploma required; Associate/Bachelor’s degree in accounting or related field preferred
- 5+ years’ mortgage servicing default experience (foreclosure, bankruptcy, loss mitigation, conveyance, claims)
- 1+ year loan servicing platform experience for default activities
- Previous FHA, VA, USDA, or PMI claims experience preferred
- Strong financial and loss analysis skills with ability to reconcile complex accounts
- Proficiency in MS Word and Excel
- Excellent writing, grammar, and documentation skills
- Strong organizational skills, attention to detail, and ability to handle multiple tasks under pressure
- Demonstrated ability to build rapport with management, investors, insurers, and third parties
Benefits
- Medical, dental, and vision insurance
- Paid time off and company holidays
- 401(k) with company match
- Tuition reimbursement and professional development opportunities
- Employee loan discounts
- Paid volunteer days and opportunities to give back
If you’re detail-oriented, analytical, and driven to mitigate financial risk while supporting operational excellence, this role is for you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 19, 2025 | Uncategorized
Join a customer-first mortgage sales team where you’ll help clients achieve their financial goals while building your career in a supportive, high-energy call center environment.
About Freedom Mortgage
Freedom Mortgage is one of the nation’s largest mortgage lenders, helping millions of Americans achieve homeownership. With a culture built on service, growth, and excellence, we empower our employees to thrive while delivering outstanding financial solutions to our customers.
Schedule
- Full-time, remote position
- Must be located outside a 75-mile commuting distance from a Freedom Mortgage call center/licensed branch
- Regular and punctual attendance required
What You’ll Do
- Handle inbound and outbound calls to assist customers with loan programs and financial goals
- Analyze applicant information to determine loan eligibility
- Clearly explain loan terms, benefits, and processes to customers
- Ensure timely return of documents and signed disclosures
- Follow sales processes and compliance requirements
- Meet or exceed sales KPIs and maintain excellent customer service standards
- Maintain a professional image while adhering to company policies and procedures
What You Need
- High school diploma or GED (Bachelor’s degree preferred)
- At least 1 year of mortgage sales experience
- Proven track record of strong sales performance
- Active NMLS/SAFE license (or ability to be licensed without retaking the SAFE exam)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
Benefits
- Medical, dental, and vision insurance
- Employee loan discounts
- Tuition reimbursement (up to $5,250 per year for full-time employees)
- Paid time off and company holidays
- 401(k) with company match
- Paid volunteer days and professional development opportunities
If you’re motivated, results-driven, and ready to help customers achieve homeownership, this role is for you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Sep 19, 2025 | Uncategorized
Join a leading mortgage services team where you’ll play a critical role reviewing condo and co-op projects to ensure compliance with Fannie Mae, Freddie Mac, and internal policies.
About Freedom Mortgage
Freedom Mortgage is one of the nation’s top mortgage lenders, dedicated to helping borrowers achieve homeownership. With a strong culture of service, teamwork, and growth, Freedom Mortgage offers its employees the chance to thrive in a supportive, mission-driven environment.
Schedule
- Full-time, remote position
- Must be able to work in a high-volume environment with punctual attendance
What You’ll Do
- Review condominium and cooperative project documentation to determine eligibility
- Ensure compliance with Fannie Mae, Freddie Mac, and internal guidelines
- Evaluate financials, appraisals, bylaws, CC&Rs, insurance declarations, and related documents
- Communicate project status (approval, suspense, denial) to appropriate stakeholders
- Serve as primary contact for HOAs, management agents, developers, sponsors, and coop boards
- Maintain accurate data in internal systems and project databases
- Provide coaching and guidance to operations staff on condo and coop requirements
- Deliver excellent customer service while collaborating across departments
What You Need
- 3–5 years of mortgage credit underwriting or related experience
- Strong knowledge of FNMA & Freddie Mac condo/coop underwriting guidelines
- Familiarity with investor and MI company requirements
- Experience with project pipeline management
- High school diploma required; bachelor’s degree preferred
- Strong communication, problem-solving, and Microsoft Office skills
- Ability to work independently, manage deadlines, and resolve complex issues
Benefits
- Medical, dental, and vision insurance
- Employee loan discounts
- Tuition reimbursement (up to $5,250 per year for full-time employees)
- Paid time off (15 days/year) and 10+ paid holidays
- Paid volunteer days
- 401(k) with company match up to 8%
- Growth opportunities through dedicated in-house training
Be part of a team that combines technical expertise with customer-first service in a fast-paced mortgage environment.
Happy Hunting,
~Two Chicks…
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