by Terrance Ellis | Nov 13, 2025 | Uncategorized
Support the World Trade Center Health Program through accurate, detail-driven claims processing.
About Broadway Ventures
Broadway Ventures is an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in program management, advanced technology solutions, and innovative consulting. We partner with government and private sector clients to improve operations, strengthen infrastructure, and deliver long-term, sustainable success. Our team is built on integrity, collaboration, and a commitment to excellence.
In this role, you’ll support the World Trade Center Health Program by applying your expertise in medical claims processing to ensure accuracy, compliance, and timely resolution. Your work directly contributes to the health and wellbeing of individuals impacted by 9/11.
Schedule
- Fully remote
- Monday through Friday
- 8:30 AM – 5:00 PM EST
- Must be available to work 8 AM – 5 PM EST, depending on business needs
Responsibilities
Claims Review and Processing
- Analyze, review, and process complex medical claims following program policies.
- Adjudicate claims based on established guidelines and apply critical thinking to nuanced scenarios.
Timely Processing
- Ensure claims are completed within required timelines.
- Identify processing barriers and resolve them using effective problem-solving strategies.
Issue Resolution
- Collaborate with internal teams to resolve discrepancies.
- Investigate root causes of issues and implement appropriate solutions.
Confidentiality Maintenance
- Protect patient information and company data in compliance with HIPAA regulations.
Record Keeping
- Maintain complete, accurate documentation of processed, denied, or escalated claims.
Trend Monitoring
- Review and report trends in claim irregularities.
- Assist Team Leads with data reporting to improve processes.
Audit Participation
- Participate in audits, compliance checks, and internal reviews.
- Provide recommendations for improvements when needed.
Mentoring
- Support and mentor new claims processors as assigned.
Requirements
- High school diploma or equivalent
- Minimum of 5 years of medical claims processing experience
- Must include professional and facility claims
- Must include complex and high-dollar claims
- Billing experience does not count toward the 5 years
- Familiarity with ICD-10, CPT, and HCPCS coding
- Understanding of medical terminology and insurance procedures
- Experience with workers’ compensation claims is a plus
- Strong attention to detail and accuracy
- Ability to interpret and apply insurance policies and government regulations
- Excellent verbal and written communication skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Ability to manage high-volume claims independently and collaboratively
- Experience with appeals and denial resolution
- Strong critical thinking and customer-service mindset
- Ability to adapt to evolving client requirements and program changes
- Reliable high-speed internet with the ability to connect via ethernet cable
Benefits
- 401(k) with employer match
- Health, dental, and vision insurance
- Life insurance
- Flexible Paid Time Off (PTO)
- Paid holidays
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Help connect life-saving mental health care to communities nationwide.
About Charlie Health
Charlie Health delivers virtual, personalized behavioral health treatment for young people and adults with complex needs. Their mission is to connect the world to life-saving mental healthcare by removing traditional barriers like geography, long waitlists, and limited local options.
The organization provides a comprehensive virtual IOP system blending group therapy, individual therapy, and family support. As Charlie Health continues to expand, they rely on strong clinical recruiting pipelines to ensure exceptional care delivery across the country.
Schedule
- Full-time, fully remote role (U.S. based)
- Fast-paced, high-volume clinical recruiting environment
- Requires flexibility, independence, and comfort working across time zones
- Daily use of ATS systems and digital communication platforms
Responsibilities
- Proactively source and recruit clinicians through job boards, cold outreach, social media, research, networking, and referrals
- Manage the ATS and internal job postings with consistency and best practices
- Conduct candidate screenings and coordinate interviews
- Partner with hiring managers and leadership to understand clinical needs and role requirements
- Build and maintain strong relationships with prospects to nurture a healthy recruiting pipeline
- Document all candidate activity accurately and efficiently
- Identify new clinical networks, sourcing opportunities, and creative strategies to expand talent reach
- Support rapid-growth hiring goals by working efficiently and independently
Requirements
- 3–6+ years of recruiting experience (clinical recruiting strongly preferred)
- Work authorization in the United States; native or bilingual English proficiency
- Proficient with sourcing through multiple social media and professional platforms
- Strong research, analytical, and pipeline-building skills
- Excellent interpersonal and relationship-building skills
- Ability to energize candidates and build rapport quickly
- Strong project management and organization skills
- Ability to operate in a fast-paced, high-growth environment
Benefits
- Comprehensive benefits for full-time, exempt employees
- Expected base pay: $66,000–$77,000 annually
- Total compensation may also include incentives, bonuses, and long-term incentive packages
- Remote work flexibility
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Use your full-cycle recruiting skills to help build a mission-driven mental health organization from anywhere in the U.S.
About Charlie Health
Charlie Health provides virtual, personalized behavioral healthcare for people with complex mental health needs. Their mission is to connect the world to life-saving treatment by removing barriers like geography, waitlists, and one-size-fits-all care. Through intensive virtual programs that blend group, individual, and family therapy, Charlie Health helps clients heal from the comfort of home.
As the company grows, they need sharp, values-driven recruiters to bring in the talent that powers this work.
Schedule
- Full-time, remote role within the United States
- Partners with hiring managers across business groups (Admissions, Engineering, Operations, etc.)
- Fast-paced, high-volume recruiting environment
- Requires comfort with managing multiple open roles and stakeholders at once
Responsibilities
- Partner with hiring managers to define role requirements and build tailored talent acquisition strategies
- Own full-cycle recruiting: sourcing, screening, interviewing, candidate management, and closing offers
- Source qualified candidates through job boards, professional networks, referrals, and creative outreach channels
- Organize and manage job postings, recruiting campaigns, and candidate pipelines across platforms
- Maintain and deepen relationships with external recruiting partners and key talent networks
- Present high-quality candidates to hiring managers and iterate based on feedback
- Introduce candidates to Charlie Health’s mission, culture, and care model in a compelling, authentic way
- Track and manage candidates in an organized, consistent manner using ATS and related recruiting tools
- Experiment with new sourcing tactics to expand and diversify the candidate pool
Requirements
- 2–5 years of full-cycle recruiting experience (sourcing through offer close)
- Experience recruiting in a high-growth startup or large, fast-moving organization preferred
- Proven ability to manage multiple requisitions and stakeholders at once
- Strong relationship-building and consultative communication skills
- Ability to energize candidates and hiring managers and build trust quickly
- Strong project management skills and attention to detail
- Comfortable working in a remote, fast-paced environment
- Work authorization in the United States and native or bilingual English proficiency
Benefits
- Comprehensive benefits for full-time, exempt employees
- Target base salary: $73,000–$91,000 per year
- Target total cash compensation (with performance bonus): $91,000–$113,000 per year
- Additional total rewards may include stock options and other company-sponsored benefits
Help build the teams that deliver life-saving mental health care — one great hire at a time.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Help shape internal communication that keeps a mission-driven healthcare organization connected and aligned.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral healthcare for people with complex mental health needs. Their mission is to remove barriers to treatment and provide life-saving, evidence-based care through group sessions, individual therapy, and family support. As the organization grows, strong internal communication is essential to keeping teams aligned, informed, and inspired.
If you’re energized by storytelling, organization, and clear messaging — and you want your work to support meaningful change — this role brings all of that together.
Schedule
- Full-time, remote
- Collaborates closely with Go-to-Market Communications Manager
- Some cross-team coordination with Admissions, Outreach, Clinical, Product Marketing, and Growth
- Must be comfortable working in fast-paced, deadline-driven environments
Responsibilities
- Manage internal newsletters, including writing, formatting, and distribution
- Create and format slide decks for leadership updates, town halls, and departmental communications
- Maintain and organize internal knowledge hubs and communication channels
- Transform raw content from leaders into polished, engaging internal messaging
- Support internal campaigns and events, coordinating timelines and stakeholder communication
- Track analytics (opens, clicks, engagement) and summarize insights
- Collaborate with cross-functional teams to ensure clarity, alignment, and message consistency
- Assist in maintaining visual identity and tone across all internal communications
Requirements
- Strong written communication skills with excellent attention to detail
- Comfortable designing in Google Slides, Canva, or Figma
- Highly organized; able to manage multiple competing deadlines
- Creative storyteller who can turn information into digestible, engaging content
- Experience in internal communications, marketing, or employee engagement
- Familiarity with tools like Confluence or Slack
- Passion for behavioral health, healthcare, or mission-driven work
Benefits
- Comprehensive benefits for full-time employees
- Base compensation target: $70,000–$80,000
- Eligible for a performance bonus
- Access to additional company-sponsored benefits, including potential equity
Join a team that’s building a more connected, mission-driven workplace — and help shape communication that supports life-saving care.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Make a real impact by supporting clients during their most vulnerable moments. This part-time role is ideal for clinicians who can stay calm under pressure and want to help prevent crises before they escalate.
About Charlie Health
Charlie Health delivers virtual, personalized behavioral healthcare for people navigating complex mental health challenges. Their mission is to remove barriers to treatment through connection, evidence-based care, and a model built for real outcomes. As they continue expanding nationwide, their team is reshaping what compassionate, accessible behavioral health support looks like.
Schedule
- Part-time W2 position
- Minimum 20 hours per week
- Must be flexible to meet client and team needs
- Fully remote (role not available to candidates in Illinois)
What You’ll Do
- Monitor crisis queues for clients in individual, family, and group sessions
- Screen risk levels and collaborate on stabilization plans
- Document all crisis activities in alignment with standards and best practices
- Serve as the primary triage contact during group sessions
- Consult with Care Team members and support clinical coordination
- Partner with therapists, care coaches, group facilitators, and leadership during acute situations
- Complete additional crisis response tasks as assigned
What You Need
- Independent clinical licensure
- Prior crisis-management experience preferred
- Ability to work in a fast-paced, emotionally demanding environment
- Strong communication and interpersonal skills
- Comfort using cloud-based systems such as Gmail, Slack, Dropbox, Zoom, EMRs
Benefits
- Comprehensive benefits available for full-time, exempt employees
- Part-time W2 role
Step into a role where your clinical skill creates safety, stability, and hope for clients in critical moments.
Your expertise can save a life.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Help expand access to life-saving mental health care from anywhere in the country. This role is perfect for someone who thrives in a fast-moving environment and wants to lead a team making a real impact every day.
About Charlie Health
Charlie Health provides virtual, personalized behavioral healthcare for people with complex needs. Their mission is to remove barriers to care through connection, evidence-based treatment, and a deep commitment to improving outcomes. As a rapidly growing organization, they’re reshaping how mental health treatment is delivered nationwide.
Schedule
- Fully remote for eligible states
- Evening availability required until 9pm MST
- Weekend availability as needed
- Hybrid schedule required for employees living within 45 minutes of a Charlie Health office
- Not available to residents of CA, NY, or CO
What You’ll Do
- Lead and support a team of Clinical Administrators to ensure high performance
- Track and report key metrics including scheduled vs. billed hours and audit scores
- Improve workflows to increase efficiency and operational accuracy
- Conduct quality audits and uphold IOP standards
- Partner with admissions, care experience, compliance, and other teams to solve issues and improve client experience
What You Need
- Bachelor’s degree
- 2+ years supporting clients across diverse age groups; mental health experience preferred
- Experience in program development, community outreach, or alumni services
- Ability to work flexible hours, including evenings and weekends
- Authorized to work in the U.S.; native or bilingual English proficiency
- Strong confidence using cloud-based tools: Google Suite, Slack, Zoom, Dropbox, Salesforce, EMRs, and survey software
Benefits
- Full-time employees receive a comprehensive benefits package
- Annual base compensation range: $53,000–$75,000
- Additional compensation may include stock options and other company-sponsored perks
Take the next step in your mental-health career and help shape a team that keeps care running smoothly.
A meaningful impact starts with one application.
Happy Hunting,
~Two Chicks…
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