by Terrance Ellis | Nov 11, 2025 | Uncategorized
Lead and support e-filing operations for a national legal services organization modernizing service of process and legal document workflows.
About ABC Legal
ABC Legal Services is the leading provider of service of process in the United States. With 30+ years in the industry and offices across major cities nationwide, we continue to innovate legal technology and streamline court filing workflows. Our 700-person team is growing fast, and we’re searching for strong leaders to help scale.
Role Overview
The Document Retrieval Supervisor oversees daily operations for the e-fulfillment team, ensuring timely and accurate filing of legal documents using proprietary tools. This role provides coaching, manages performance, and drives process improvements for efficiency and compliance.
Responsibilities
- Supervise and support e-fulfillment team operations
- Train and coach staff and team leads; manage performance and feedback cycles
- Monitor KPIs and drive continuous improvement
- Manage scheduling and workload delegation
- Resolve escalated issues and ensure process accuracy
- Oversee hiring, onboarding, and training
- Ensure compliance with company policies and filing standards
- Partner with leadership to implement workflow and operational upgrades
Requirements
- Experience leading teams in administrative, legal operations, e-filing, or similar environments
- Strong leadership, communication, and team-development skills
- Excellent time management and organizational ability
- Ability to operate in a fast-paced, deadline-driven setting
- Familiarity with electronic filing platforms or administrative legal software preferred
Compensation & Benefits
- Salary: $50,000 – $63,000/year (based on location and experience)
- Full-time | Monday–Friday | Remote
- Medical, dental, and vision coverage
- 401(k) with 5% employer match
- 10 paid holidays + paid time off
- Transit stipend / Orca card (where applicable)
- Referral program
- Work-from-home flexibility
If you’re energized by team leadership, process improvement, and supporting legal operations in a tech-forward environment, this role is built for you.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 11, 2025 | Uncategorized
Support rebate operations and ensure accurate pharmaceutical rebate processing for a mission-driven pharmacy benefits organization focused on affordability and transparency.
About Navitus
Navitus is a pharmacy benefit solution that operates differently from traditional PBMs. The mission: remove waste, lower drug costs, and put people over profits. The culture values diversity, creative problem-solving, growth, and high-quality service.
Schedule
- Full-time
- Monday – Friday, 8am–5pm CST
- Remote | Navitus cannot hire residents in AK, HI, ME, MS, NH, NM, ND, RI, SC, SD, WV, WY
What You’ll Do
- Manage complex rebate setup for PBM to GPO and manufacturer programs
- Review rebate contracts and configure parameters in processing systems
- Submit quarterly rebate reports and audit claim data for invoicing accuracy
- Monitor and collect rebate payments; investigate discrepancies
- Communicate with manufacturers, GPO, and internal contracting teams
- Allocate and process client rebate payments with Finance team
- Review client formularies related to rebate strategies
- Support testing for rebate system enhancements
- Maintain documentation and compliance standards
What You Need
- Associate’s degree or CPhT required
- 1+ year experience in pharmacy, medical claims, industry relations, or drug data analysis
- Knowledge of pharmacy terminology preferred
- Proficiency in Word and Excel (intermediate)
- Remote work experience preferred
- Strong communication and attention to detail
Benefits
- Salary: $55,151 – $66,447/year
- Health, dental, vision
- 20 days PTO + 9 paid holidays
- 4 weeks paid parental leave
- 401(k) with 5% match immediately vested
- FSA + adoption assistance
If you want to make an impact in pharmacy affordability while growing in rebate operations, this role fits that lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 11, 2025 | Uncategorized
Own, maintain, and streamline mortgage credit policy content across internal platforms to support underwriting, appraisal, and condo/co-op teams with accurate, compliant guidance.
About CrossCountry Mortgage
CrossCountry Mortgage is a national retail lender serving all 50 states. The company is known for its entrepreneurial culture, transparent leadership, and strong employee growth focus. Teams collaborate across branches to deliver fast, compliant lending experiences.
Schedule
- Full-time, remote (USA)
- Cross-department support and deadline-driven environment
What You’ll Do
- Maintain and update credit policy and appraisal review content across SharePoint and internal systems
- Ensure accuracy, compliance, and current guideline alignment for FHA, VA, USDA, Conventional, Non-QM, and Non-Agency programs
- Monitor agency updates and bulletins, assess impacts, and coordinate revisions
- Version control and audit update history
- Gather requirements from business partners and validate content before publishing
- Organize review cycles and maintain update schedules
- Provide administrative support including document management and reporting
What You Need
- Bachelor’s degree or equivalent experience
- 3+ years residential mortgage underwriting or credit risk experience
- Proven experience writing and managing credit policy documents, SOPs, or job aids
- Strong knowledge of agency guidelines and lending regulations
- SharePoint and intranet content management experience
- Familiarity with Encompass preferred
- Excellent organization, accuracy, and communication skills
- Ability to manage deadlines and collaborate across teams
Benefits
- $75,000 – $80,000 base salary
- Medical, dental, vision
- 401(k)
- Wellness and employee support programs
Work where clarity, compliance, and communication shape the lending experience.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 11, 2025 | Uncategorized
Review and decision mortgage collateral appraisals across conventional loan products, ensuring accuracy, compliance, and timely delivery.
About the Company
CrossCountry Mortgage is a large national retail lender with 700+ branches and strong industry recognition. The culture emphasizes transparency, collaboration, and career growth.
Schedule
- Full-time, remote (USA)
- Standard business hours
- Pipeline-driven environment
Responsibilities
- Review and evaluate property appraisal reports for conventional mortgage loans
- Apply agency and investor guidelines to collateral decisions
- Maintain and manage collateral review pipeline with timely turn times
- Communicate appraisal findings and requirements to appraisers, processors, and loan originators
- Stay current on investor and agency updates and collateral policies
- Partner with post-closing on outstanding collateral stipulations
- Provide consistent customer service to internal teams
- Complete assigned tasks and special projects as needed
Requirements
- 3+ years mortgage underwriting experience
- Collateral-specific underwriting experience preferred
- Strong knowledge of agency/investor collateral standards
- Skilled in analyzing appraisal reports and market data
- Excellent communication and problem-solving ability
- Proficient with Microsoft Office Suite
- Strong time-management and pipeline prioritization skills
Pay & Benefits
- $33.65 – $38.46 / hr
- Eligible for performance growth and additional compensation in role
- Medical, dental, vision
- 401(k)
- Short-term disability, employee support programs
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 11, 2025 | Uncategorized
Support mortgage loan officers and borrowers across multiple loan programs. Help prepare docs, track files, communicate with customers, and keep the pipeline moving toward timely closings.
About the Company
CrossCountry Mortgage is a top national mortgage lender with 7,000+ employees and branches across the U.S. Known for its transparent, collaborative culture and growth-focused environment.
Schedule
- Full-time, remote (USA)
- Standard business hours
- Occasional overtime based on pipeline needs
Responsibilities
- Review loan applications and supporting docs
- Deliver disclosures, re-disclosures, and required borrower paperwork
- Track outstanding items and follow up with customers
- Coordinate with title companies to schedule closings
- Support pipeline of conventional, FHA, VA, USDA, 203K, and reverse mortgage loans
- Assist with appraisal delivery and proof-of-receipt collection
- Provide general support to loan officers and processors (calls, email, data entry, files, scanning, printing, uploading docs)
- Help resolve file gaps and escalate issues when needed
- Maintain excellent borrower communication throughout the loan process
Requirements
- High School Diploma or GED
- 1+ year mortgage experience with borrower interaction
- Loan processing / sales support experience preferred
- Salesforce experience a plus
- Strong customer service and communication skills
- Able to prioritize tasks, meet deadlines, and manage fast-moving files
- Proficient in Microsoft Office
Pay & Benefits
- $24.03 – $31.25/hr
- Bonus eligible
- Medical, dental, vision
- 401(k)
- Company-paid short-term disability
- Wellness and employee support programs
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 11, 2025 | Uncategorized
Support a high-volume mortgage pipeline for a top national lender. Work directly with loan officers and customers to gather documents, verify loan data, and prepare clean, complete files for underwriting and closing.
About CrossCountry Mortgage
CrossCountry Mortgage is one of the nation’s largest and fastest-growing retail mortgage lenders. With 7,000+ employees and 700+ branches across all 50 states, CCM offers a collaborative culture, transparency, and long-term career pathways.
Schedule
- Full-time, remote (USA)
- Standard business hours
- Overtime as needed based on loan volume
Responsibilities
- Communicate with borrowers and third-party vendors to obtain VOE, title, payoff, and supporting docs
- Analyze borrower income, assets, and credit prior to underwriting submission
- Collect and verify required loan documentation and disclosures
- Prepare loan approval summary and ensure complete file prior to underwriting
- Manage a pipeline of 40 active loans, funding minimum 27 units per month
- Track and prioritize loans by closing date and SLA
- Review files for RESPA, TILA, HMDA, and Reg B compliance
- Prepare disclosures and re-disclosures as needed
- Log all communication in LOS
- Assist team members with pipeline coverage as needed
- Support closing and servicing teams with clearing suspense items
Requirements
- High School Diploma or equivalent
- 3–5 years mortgage loan processing experience
- Strong knowledge of mortgage regulations (RESPA, TILA, HMDA, Reg Z, Reg B)
- Experience using Encompass LOS
- Strong math and analytical skills
- Excellent communication and time-management skills
- Familiar with DU, LP, Outlook, and Windows
Pay & Benefits
- $21–$24/hr
- Bonus eligible
- Medical, dental, vision
- 401(k)
- Company-provided short-term disability
- Employee assistance and wellness programs
Happy Hunting,
~Two Chicks…
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