by twochickswithasidehustle | Nov 13, 2025 | Uncategorized
Job Description:
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary:
Data Entry Specialist is responsible for accurately inputting patient information into Sharecare’s internal systems and client Electronic Medical Record (EMR) platforms. This role requires keen attention to detail, efficient data management, and strict adherence to HIPAA compliance standards, supporting the Release of Information (ROI) process. The ideal candidate thrives in a fast-paced, collaborative environment, demonstrating a strong commitment to accuracy, productivity, and the protection of sensitive patient data.
Essential Functions:
- Accurately enter and update patient data in internal and client-facing systems
- Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI)
- Ensure data accuracy and consistency while meeting productivity benchmarks
- Maintain strict confidentiality and comply with HIPAA and company privacy policies
- Collaborate with team members to support process improvements and service quality
- Provide courteous, timely, and professional communication with internal and external stakeholders as needed
Qualifications:
- Proficiency in Microsoft Office applications
- Strong organizational and multitasking skills essential
- Demonstrated ability to manage time effectively and meet task deadlines
- Willingness to learn programs and processes quickly
- Strong documentation, communication, and customer service skills
- Self-motivated, dependable, and able to work independently or as part of a team
- Proven ability to maintain productivity, utilization and quality performance standards
Physical Requirements:
- Ability to sit or stand for extended periods of time
- Physical capacity to lift and carry 25 lbs.
- Manual dexterity is sufficient for long periods of typing, writing, and handling documents
- Visual acuity to read documents and use a computer monitor
- Clear speaking and hearing ability for communication
- Adequate hand-eye coordination and sensory abilities for job-related tasks.
Information Governance Accountabilities:
- Understand the organization’s information governance program & individual role responsibilities
- Participate in required education and compliance training.
HIPAA/Compliance:
- Maintain the confidentiality of patient and client information
- Comply with HIPAA standards and all relevant corporate integrity and security obligations.
- Report unethical, fraudulent, or illegal behavior
- Maintain current HIPAA certification annually
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Help power the financial engine behind a fast-growing, mission-driven healthcare company reversing type 2 diabetes and obesity at scale.
About Virta Health
Virta Health is transforming metabolic healthcare through science, technology, and world-class virtual care. Backed by more than $350 million from leading investors, Virta partners with major employers, health plans, and government organizations to help millions reclaim their health. As part of our Finance team, you will support a rapidly scaling organization and play a critical role in maintaining smooth, accurate AP operations.
Schedule
- Full-time, remote
- Compensation: $39.3K–$42.7K + Equity
- Department: Finance & Legal → Finance → Accounting
- Remote hiring excludes: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI
Responsibilities
- Manage the Accounts Payable inbox and respond to internal/external inquiries.
- Process 300–400 invoices per month, ensuring accurate GL and departmental coding, PO matching, approvals, and timely payments.
- Process 300–500 expense reimbursements per month in compliance with Virta’s T&E policy.
- Review 300–400 company credit card transactions monthly, verifying receipts and coding accuracy.
- Maintain organized digital AP records including invoices, receipts, W-9s, and payment documentation.
- Complete month-end duties including accruals and account reconciliations.
- Prepare and coordinate weekly vendor payment runs.
- Support employees with spend-related questions.
- Prepare and distribute annual 1099s.
- Identify workflow gaps and assist with system integrations and process improvements.
- Partner closely with one additional AP Specialist and the AP Associate Manager.
- Maintain exceptional communication standards across teams and with vendors.
- Handle additional duties and projects as assigned.
90-Day Expectations
- Build a full understanding of Virta’s AP workflows, GL structure, reimbursement timelines, credit card processes, and AP policies.
- Establish strong cross-functional relationships through clear and consistent communication.
- Become a primary point of contact for AP-related internal and external inquiries.
- Identify process improvements to increase AP efficiency and scalability.
Requirements
Must-Haves
- 2+ years of AP experience, or equivalent transferable experience.
- End-to-end vendor management and invoice processing experience.
- Experience overseeing employee expense reimbursements and company credit cards.
- Experience preparing and distributing 1099s.
- Proficiency in Excel, Google Suite, and Microsoft Office.
- Highly organized, detail-oriented, and able to meet strict deadlines.
- Strong written and verbal communication skills.
- Positive, team-first attitude and strong interpersonal skills.
Nice-to-Haves
- Experience with NetSuite, Airbase, or similar AP/T&E systems.
- Bachelor’s degree in Accounting, Finance, or related field.
Benefits
- Competitive base salary + equity
- Remote-first company
- Mission-driven, values-centered culture
- Growth-focused Finance team
- Meaningful work that impacts real patient outcomes
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Help members resolve delinquent accounts while strengthening financial wellness.
About Golden 1 Credit Union
Golden 1 is one of California’s largest, most trusted credit unions. Our Member Care team supports members during financial challenges, helping them resolve delinquent or negative accounts with accuracy, empathy, and compliance. As a Member Care Rep II, you’ll handle complex collections scenarios, guide members through repayment options, and support loss mitigation efforts that protect both members and the credit union.
Schedule
- Full-time, non-exempt
- Remote (California residents only)
- Hourly pay range: $22.75 – $24.00
- High-volume phone environment
Responsibilities
- Manage high-volume inbound and outbound calls to resolve delinquent and negative accounts.
- Negotiate repayment plans using advanced communication and problem-solving skills.
- Investigate account activity, identify delinquency issues, and work toward prompt resolution.
- Initiate skip tracing methods to locate members or collateral when necessary.
- Research and respond to inquiries from members, branches, and internal teams.
- Conduct investigations to locate members with delinquent or negative accounts.
- Identify member needs and recommend solutions that improve financial wellness.
- Provide support and guidance to Member Care Representatives; assist with new hire training.
- De-escalate challenging situations with sound judgment and empathy.
- Prepare and process all documentation related to delinquent account resolution.
- Identify potential fraud patterns and assist in reporting suspicious activity.
- Apply knowledge of loan collections, Visa collections, negative shares, loss mitigation, and foreclosure-related processes.
- Review transactions and correct misapplied payments; determine proper payment allocation across principal, interest, escrow, fees, and charges.
- Manage repossession processes from assignment through insurance claims and remarketing.
- Maintain compliance with credit union policies, audit procedures, and Fair Debt Collection Practices.
- Complete required regulatory training and model Golden 1 core values.
- Perform additional duties as assigned.
Requirements
- High school diploma required.
- Minimum 2 years recent collections experience, including repossession, installment loan, Visa, negative shares, and real estate delinquency processes.
- Strong written and verbal communication skills.
- Ability to handle a high-volume phone environment.
- Proficiency with standard office equipment, online systems, and documentation tools.
- Working knowledge of credit union collection rules, regulations, and policies.
- Strong judgment, negotiation ability, and problem-solving skills.
- Ability to research accounts, analyze financial information, and resolve complex member issues.
Benefits
Golden 1 offers competitive pay and a comprehensive benefits package for eligible employees, which may include:
- Health, dental, and vision coverage
- Retirement benefits
- Paid time off and holidays
- Training and development opportunities
- Supportive, member-focused culture
Help members get back on track—and protect the financial health of the credit union.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Support high-volume equity loan processing for one of California’s largest credit unions.
About Golden 1 Credit Union
Golden 1 is a leading, member-focused credit union dedicated to helping Californians achieve financial well-being. Our Home Loan Operations team delivers fast, accurate, and compliant lending services across the state. As a Home Loan Processing Specialist, you’ll help drive efficient equity loan processing by coordinating documentation, reviewing financials, and supporting Home Loan Advisors through every stage of the loan file.
Schedule
- Full-time, non-exempt
- Remote (California residents only)
- Hourly pay range: $20.00 – $24.00
- Standard weekday schedule with high-volume phone and vendor coordination
Responsibilities
- Coordinate with members, Home Loan Advisors, appraisers, and title vendors throughout the loan process.
- Order title reports, follow up on appraisals, and review incoming documentation for completeness and accuracy.
- Maintain a strong working knowledge of state and federal regulations including BSA, RESPA, TILA, TRID, and AML.
- Review income documentation, tax returns, and asset verification; calculate and update required information in the Loan Origination System (LOS).
- Process equity loans and lines in accordance with internal policies and lending regulations.
- Evaluate credit documents for policy compliance.
- Complete HMDA reporting fields accurately and conduct audits on closed files.
- Identify and address quality control issues.
- Attend required coaching, training sessions, seminars, and webinars as procedures and regulations evolve.
- Perform additional tasks as assigned.
Requirements
- High school diploma preferred; relevant experience may substitute.
- 2 years of experience at a financial institution; mortgage lending experience preferred.
- Understanding of real estate industry practices and Golden 1 lending guidelines (or similar).
- Strong written and verbal communication skills.
- Excellent interpersonal and member-relations skills.
- Ability to manage high-volume telephone contact and multitask effectively.
- Proficiency with standard office equipment and computer systems.
- Detail-oriented, organized, and able to work with accuracy in a fast-paced environment.
Benefits
Golden 1 offers competitive compensation and a comprehensive benefits package for eligible employees, which may include:
- Medical, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits
- Training and professional development
- Member-centered, mission-driven work culture
Join a team dedicated to accuracy, compliance, and exceptional service in home lending.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Support complex commercial lending operations for a major California credit union and drive seamless loan fulfillment from intake to closing.
About Golden 1 Credit Union
Golden 1 is one of the nation’s largest and most trusted credit unions, serving Californians with integrity, reliability, and a commitment to exceptional service. Our Business Services team supports members through a wide range of commercial lending solutions designed to help businesses grow with confidence. As a Senior Loan Administrator, you’ll play a critical role in managing the full lifecycle of commercial real estate, term loans, and commercial and industrial loans.
Schedule
- Full-time, exempt
- Remote (California residency required)
- Salary: $69,400 – $82,000 annually
- Standard business hours with occasional extended hours based on workload
Responsibilities
- Serve as the primary liaison for members, appraisers, title representatives, collateral inspectors, and third-party partners throughout all phases of commercial financing.
- Confirm receipt of all required application documentation prior to underwriting.
- Ensure approved loan terms are accurately incorporated into loan documents.
- Verify all closing conditions are satisfied and loans are closed within established timelines.
- Set up, maintain, and monitor loan ticklers to ensure compliance and accuracy.
- Analyze title insurance commitments and prepare related instructions for escrow and title companies.
- Process and review draw requests, recommending approvals when appropriate.
- Maintain thorough knowledge of state/federal regulations, including BSA, AML, Fair Lending, and Truth in Lending.
- Manage items impacting loan disbursements, including change orders, lien issues, restricted starts, and funding sufficiency.
- Support team members through coaching, mentoring, and subject-matter training when requested.
- Maintain accurate data entry in loan origination systems.
- Perform additional duties as assigned by leadership.
Requirements
- Bachelor’s degree or equivalent experience.
- 8+ years of commercial loan administration experience.
- Strong working knowledge of:
- Commercial real estate lending
- Commercial and industrial lending
- Construction lending and multi-collateral loan structures
- Letters of credit and borrowing-base lending
- Excellent member service and communication skills.
- Strong analytical and organizational skills with sharp attention to detail.
- Ability to manage shifting priorities and work independently with minimal supervision.
- Proficiency in loan origination software, Microsoft Office, and standard office systems.
- Ability to explain policies/procedures to staff and support training efforts.
- Demonstrated ability to collaborate across departments and maintain productive relationships.
Benefits
Golden 1 offers a competitive salary and a comprehensive benefits package for eligible employees, including:
- Medical, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits
- Professional development opportunities
- Member-focused, mission-driven work culture
Join a team committed to high-quality lending, exceptional member experience, and operational excellence.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
Support a high-performing contact center by evaluating call quality and strengthening member experience across English and Spanish interactions.
About Golden 1 Credit Union
Golden 1 is one of the nation’s largest credit unions, serving members with integrity, reliability, and world-class service. Our Member Service Contact Center plays a critical role in delivering consistent, accurate, and empathetic support. As part of our Quality Assurance team, you’ll help reinforce the standards that keep Golden 1 trusted across California.
Schedule
- Full-time
- Remote (California residency required)
- Pay: $22.75–$28.00 hourly + $1.00/hour bilingual differential
- Must be available for flexible scheduling, including Saturdays
- NICE/Nexidia experience preferred
Responsibilities
- Monitor recorded and live calls in both English and Spanish to evaluate quality, accuracy, and compliance.
- Score interactions and provide clear, constructive feedback to representatives and supervisors.
- Identify call trends, skill gaps, and member experience issues; report findings to leadership.
- Support coaching sessions and contribute to calibration activities.
- Ensure employees follow policies, use proper tools, and meet ethical and procedural standards.
- Maintain strong knowledge of Golden 1 products, services, policies, and regulatory requirements.
- Complete all required regulatory training modules.
- Produce reports, maintain documentation, and support other QA functions as assigned.
- Maintain awareness of Contact Center operations, including Support, Member Solutions, and email teams.
Requirements
- AA degree or equivalent work experience.
- 3+ years of experience in a financial institution or contact center environment.
- Strong understanding of Golden 1 products, services, policies, and compliance requirements.
- Exceptional listening, analysis, and documentation skills.
- Experience with Microsoft Word, Excel, and Access preferred.
- Bilingual English/Spanish required, with professional fluency:
- Accurate grammar and pronunciation
- Able to converse with native speakers easily
- Capable of explaining unfamiliar terms effectively
- Able to describe objects, routines, and scenarios in detail
- Strong ability to elaborate, support viewpoints, speculate, and communicate clearly
- Must pass a Language Testing International (LTI) Spanish assessment within 90 days of hire.
- Ability to multitask and perform repetitive tasks with accuracy.
- Strong written and verbal communication skills.
Benefits
Golden 1 offers competitive compensation and a comprehensive benefits package for eligible employees, including:
- Competitive hourly pay + bilingual premium
- Health, dental, and vision benefits
- Paid time off and holidays
- Retirement benefits
- Opportunities for training, development, and advancement
Help shape a member experience built on care, clarity, and quality.
Happy Hunting,
~Two Chicks…
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