by Terrance Ellis | Dec 18, 2025 | Uncategorized
Be the calm center of the storm for neurology patients, helping them navigate visits, insurance, billing, and next steps without feeling overwhelmed. If you’ve worked with prior auths, know how to communicate with empathy, and you’re organized enough to keep a million moving parts from falling apart, this role is a great fit.
About Neura Health
Neura Health is building a virtual neurology practice to reduce the 4–6 month wait many patients face for specialty care. They pair technology with clinical teams to improve access and outcomes for chronic neurological conditions like migraines and sleep disorders. Neura is Series A with $22M+ in backing and focused on expanding high-quality brain health care.
Schedule
- Remote
- Full-time
- Must manage inbound patient inquiries on an online messaging platform 8 hours/day, 5 days/week (various schedules available)
- Some schedules may include Sundays (they ask about Sunday availability)
What You’ll Do
⦁ Coordinate patient care through messaging and phone to ensure a smooth, high-touch experience
⦁ Prepare patients for medical visits by keeping charts updated and making sure they have the right info before appointments
⦁ Support scheduling, membership adjustments, and other administrative needs
⦁ Help patients navigate insurance coverage for labs, prescriptions, and scans, including prior authorizations and billing operations support
⦁ Explain complex information clearly and empathetically to improve adherence to treatment plans
⦁ Resolve billing issues and support payment collection
⦁ Handle ad-hoc reporting and special project requests
⦁ Track recurring patient feedback themes and help develop scalable solutions
⦁ Improve clinical processes and SOPs, collaborating cross-functionally with other teams
⦁ Maintain strict confidentiality and HIPAA compliance at all times
What You Need
⦁ 2+ years of experience in healthcare, medical assistance, or clinical care
⦁ Direct insurance experience (prior authorizations, eligibility, copays)
⦁ Strong communication skills with an empathetic service style
⦁ Proactivity, autonomy, and an owner’s mindset
⦁ Organization and attention to detail
⦁ Soft skills: listening, negotiating, decision-making, and leadership
⦁ Preferred: experience working closely with clinicians, EMR familiarity, and testing portals
Benefits
⦁ Salary: $55,000–$60,000/year plus benefits
If you’re solid with prior auths and you actually like helping patients untangle the “healthcare maze,” apply now. This job is basically the bridge between “I’m confused” and “I’m taken care of.”
One quick reality check: if you hate billing conversations or you get frazzled by multiple threads at once, don’t force this one. But if you’re a steady operator, you’ll thrive.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 18, 2025 | Uncategorized
Own paid growth like you mean it. This role is for a marketer who can scale budgets, obsess over CAC and ROAS, and still care about the story the ads are telling. If you like fast iteration, tight measurement, and real business impact at a Series A health tech company, this is your playground.
About Neura Health
Neura Health is building a virtual neurology practice to shrink the 4–6 month wait many patients face to see a neurologist. They’re combining technology, data analytics, and AI-assisted diagnostics to improve access and outcomes for neurological conditions. Neura is Series A with $22M+ in backing and a mission to expand high-quality brain health care.
Schedule
- Full-time
- Remote or hybrid (NYC office: 205 E 42nd St)
- Hybrid expectation: in-office 2 days/week (Tuesdays & Thursdays) for a full workday
What You’ll Do
⦁ Own and scale paid acquisition across Meta, Google Search/Display, Bing, TikTok, and emerging channels to drive customer acquisition and revenue
⦁ Build a channel expansion plan so growth isn’t dependent on one platform
⦁ Run an always-on testing roadmap across creative, targeting, bidding, and landing pages
⦁ Partner with design (and external designers) to refresh and test ad concepts that hit performance goals without breaking the brand
⦁ Track and report key growth metrics (CAC, ROAS, LTV:CAC, CVR) and turn insights into action
⦁ Implement attribution best practices and improve automated reporting so it’s actually usable
⦁ Use cohort and funnel analysis to find drop-off points and improve conversion rates
⦁ Collaborate with product and lifecycle teams to improve onboarding flows and completion rates
⦁ Align messaging across brand, content, and performance so every touchpoint tells the same truth
What You Need
⦁ 3–5+ years in performance/growth marketing, ideally at a company that scaled from Series A to Series B (or beyond)
⦁ Proven track record scaling 7-figure paid media budgets profitably
⦁ Strong fundamentals in paid social + paid search
⦁ Comfort with analytics and reporting tools (GA4, Looker, Excel/Sheets, attribution platforms)
⦁ Creative judgment: you can write sharp briefs and evaluate creative with a performance lens
⦁ Ability to be both strategic and hands-on, moving fast without getting sloppy
⦁ Strong communication skills and comfort in a collaborative, high-velocity environment
Nice to Have
⦁ Direct-to-consumer digital health experience
⦁ Enthusiasm for using AI tools to improve efficiency and scale
Benefits
⦁ Salary range: $110,000–$140,000/year
⦁ Equity + benefits
This is a grown-up growth role. If you’ve never managed big budgets profitably, it’ll eat you alive. If you have, it’s a chance to own the engine and build something meaningful while you do it.
Apply while it’s still early-stage enough for your work to change the trajectory.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 18, 2025 | Uncategorized
Help chronically ill patients get enrolled into a Medicare-sponsored care coordination program that can genuinely improve their day-to-day health. If you’re persuasive without being pushy, built for high call volume, and you know how to talk to people with warmth and clarity, this is a strong remote role with upside.
About CareHarmony
CareHarmony is a venture-backed healthcare startup helping physicians thrive in value-based care with population health tech and 24/7 care coordination. Their mission is to improve outcomes for chronically ill patients by making care management more consistent and accessible. Enrollment Specialists sit on the Patient Engagement Specialist team focused on patient education and enrollment.
Schedule
- Full-time, 100% remote (United States)
- Monday–Friday
- Business hours availability: 8:00 AM – 5:30 PM CST
- Phone-heavy role: 80%+ of your time on calls
What You’ll Do
⦁ Work an assigned patient pool and make outbound calls to educate patients on the care coordination program
⦁ Build rapport quickly and tailor the message to patient demographics, health concerns, and insurance
⦁ Explain benefits in a clear, influential, and personable way to encourage enrollment
⦁ Maintain high call volume and consistently meet deadlines and performance metrics
⦁ Take thorough real-time notes and complete accurate data entry while multitasking
⦁ Collaborate within a team environment and show leadership through reliability and accountability
What You Need
⦁ Strong people skills and patient-focused empathy
⦁ Proven adaptability in high-volume sales or metric-driven outbound calling environments
⦁ Excellent written and verbal communication
⦁ Strong multitasking and high-quality data entry skills
⦁ Comfort working across software platforms (Outlook, Excel, Word, Skype)
⦁ Associate degree or higher
⦁ US-based
Benefits
⦁ Health benefits (medical, dental, vision)
⦁ 401(k) with match
⦁ Paid holidays, PTO, and sick time (STO)
⦁ Hourly pay plus incentive compensation eligibility (earnings tied to performance)
⦁ Fully remote role with advancement opportunities
These roles tend to fill quickly because the schedule is stable and the growth path is real. If you can handle constant calls and you’re good at helping people say “yes” for the right reasons, apply now.
You’ll be the first step in getting patients consistent support, and that matters.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 18, 2025 | Uncategorized
Be the first clinical touchpoint for newly enrolled chronic care patients, set the tone, and get them connected to what they actually need. If you’re an LPN who’s sharp on assessment, calm on the phone, and wired for coordination and follow-through, this is a strong remote clinical lane.
About CareHarmony
CareHarmony is a venture-backed healthcare startup helping providers succeed in value-based care through population health technology and care coordination. Their mission is to improve outcomes for chronically ill patients by making care management more consistent and accessible. Intake Coordinators help ensure patients start the program with clarity, resources, and a plan.
Schedule
- Full-time, 100% remote (United States)
- Monday–Friday, no weekends
- Rotational on-call about once per year on average
- Shift options: 8:00 AM – 4:30 PM CST OR 9:00 AM – 5:30 PM CST
- Role is phone-heavy for most of the shift
- Remote requirements: high-speed Wi-Fi and a HIPAA-compliant home workspace
What You’ll Do
⦁ Accept warm transfers from the Patient Enrollment team and conduct preliminary health assessments for newly enrolled patients
⦁ Answer patient questions, build rapport, and create an open dialogue to understand needs and barriers
⦁ Identify and coordinate community resources that support patient care and stability
⦁ Provide patient education and improve health literacy for chronic conditions (diabetes, hypertension, COPD, etc.)
⦁ Support medication management by identifying potential concerns, adherence issues, and coordinating refills
⦁ Help ensure timely delivery of services like Home Health, DME, Home Infusion, and other critical needs
⦁ Document thoroughly and adapt quickly in a fast-paced environment with high call volume
What You Need
⦁ Active Compact/Multi-State LPN/LVN license
⦁ At least 3 years of direct patient-facing experience
⦁ Strong written and verbal communication skills with clinical-level clarity
⦁ Technical comfort with Microsoft Office Suite
⦁ Ability to take thorough notes in real time during phone-based patient interactions
Benefits
⦁ Pay starts at $21/hr with earning potential up to $28/hr based on production
⦁ Quarterly bonus program and optional overtime opportunities
⦁ Health benefits (medical, dental, vision)
⦁ 401(k) with company match
⦁ Paid holidays, PTO, and sick time (STO)
⦁ Company laptop provided
If you’ve got the compact license and you enjoy meeting new patients daily, apply now. These remote care coordination roles tend to fill quickly once word gets out.
You’ll be the calm, capable voice that turns “new enrollment” into “real support.”
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 18, 2025 | Uncategorized
Help chronically ill patients get the support they need by educating them and enrolling them in a Medicare-sponsored care coordination program. If you’re warm on the phone, built for high-volume outbound calling, and can balance persuasion with real empathy, this role is a strong remote fit.
About CareHarmony
CareHarmony is a venture-backed healthcare startup helping physicians succeed in value-based care through population health technology and 24/7 care coordination. Their mission is to improve outcomes for chronically ill patients and raise the bar for coordinated care. This role sits on the Patient Engagement Specialist team focused on enrollment.
Schedule
- Full-time, 100% remote (United States)
- Monday–Friday
- Business hours availability required: 8:00 AM – 5:30 PM CST
- High phone time: 80%+ of your day on calls
What You’ll Do
⦁ Work an assigned patient pool and make outbound calls to educate patients on the care coordination program
⦁ Build rapport quickly and tailor your message based on patient demographics, health concerns, and insurance
⦁ Explain program benefits clearly and influence patients to enroll while keeping the tone respectful and patient-first
⦁ Maintain high call volume and stay on top of daily metrics, deadlines, and performance expectations
⦁ Document calls thoroughly in real time with accurate notes and strong data entry
⦁ Collaborate within a team environment while showing leadership, adaptability, and professionalism
What You Need
⦁ Strong people skills and a patient-focused mindset with natural empathy
⦁ Proven success in a high-volume sales or persuasion-based environment with metric accountability
⦁ Excellent communication: informational, influential, concise, and personable
⦁ Ability to multitask, take thorough notes live, and maintain high-quality data entry
⦁ Comfort working across software platforms (Microsoft Office: Outlook, Excel, Word, Skype)
⦁ Associate degree or higher
⦁ US-based
Benefits
⦁ Health benefits (medical, dental, vision)
⦁ 401(k) with match
⦁ Paid holidays, PTO, and sick time (STO)
⦁ Fully remote role with advancement opportunities
These enrollment roles move when teams are scaling and patient pools are hot. If you can handle nonstop calls and you’re good at helping people say “yes” without feeling pressured, apply now.
You’re not just booking enrollments, you’re opening the door to better day-to-day care for people who need it.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 18, 2025 | Uncategorized
Help patients get access to the therapies and devices they need by handling benefits investigations, prior auth support, and payer follow-up with precision. If you’re detail-obsessed, calm on the phones, and know your way around insurance forms and healthcare workflows, this is a clean remote lane.
About CareMetx
CareMetx provides hub services, technology, and data to support the patient journey for pharmaceutical, biotech, and medical device innovators. They specialize in navigating reimbursement and access so patients can receive specialty products without unnecessary delays. This role supports reimbursement operations from intake through prior authorization.
Schedule
- Remote
- Must be flexible on schedule and hours
- Overtime may be required at times
- Weekend work may be required to meet business demands
What You’ll Do
⦁ Collect and review patient insurance benefit information (within program SOP authorization)
⦁ Support benefit investigations, prior authorization intake, and call triage for provider accounts
⦁ Help physician offices and patients complete and submit insurance forms and program applications
⦁ Submit prior authorization forms to third-party payers, track requests, and follow up to push decisions forward
⦁ Document provider, payer, and client interactions accurately in the CareMetx Connect system
⦁ Maintain frequent phone contact with provider reps, payer customer service, and pharmacy staff
⦁ Escalate complaints appropriately and report reimbursement trends or delays to your supervisor
⦁ Ensure required documentation is gathered to expedite authorizations (demographics, referrals, NPI, referring physician info, etc.)
⦁ Coordinate with internal teams as needed and report Adverse Events (AE) per training and SOP
What You Need
⦁ High School Diploma or GED
⦁ 1+ year experience in specialty pharmacy, medical insurance, physician office, healthcare setting, or related environment
⦁ Strong written and verbal communication with customer-service discipline
⦁ Detail-driven organization, time management, and follow-through
⦁ Working knowledge of pharmacy and medical benefits (global understanding of commercial and government payers is a plus)
⦁ Proficiency with Microsoft Excel, Outlook, and Word
⦁ Ability to work independently, problem-solve, and handle moderate-scope issues within SOPs
Benefits
⦁ Salary range: $30,490.45 – $38,960.02
⦁ Mission-driven work supporting patient access to specialty products and devices
⦁ Remote work environment with collaborative cross-functional coordination
If your strength is keeping prior auths from dying in limbo, apply now. These roles move faster when teams are trying to reduce delays and backlogs.
Get the paperwork right, keep the calls tight, and help patients get to “approved.”
Happy Hunting,
~Two Chicks…
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