by Terrance Ellis | Jan 12, 2026 | Uncategorized
Help Midi raise the bar on patient safety and clinical quality by turning chart data into real improvements. If you’re data-savvy, calm under pressure, and you care about doing healthcare the right way, this role sits right in the center of quality operations.
About Midi Health
Midi Health provides compassionate, high-quality virtual healthcare for women 40+, focused on perimenopause, menopause, and midlife health needs. The team is building modern care systems with a human-centered approach, and the Quality Team drives continuous improvement across patient safety, protocols, and workflows.
Schedule
- Full-time, remote
- Cross-functional role partnering closely with clinical managers and supporting organization-wide improvements
- Tools used include QuickSight, Athena, Clarity, and Google Workspace
- Strong preference for an active, unrestricted RN license
What You’ll Do
⦁ Collect and analyze clinical data from chart audits to identify trends, gaps, and opportunities for improvement
⦁ Use tools like QuickSight, Athena, Clarity, and Google Workspace to produce clear, actionable insights
⦁ Contribute to quality and performance improvement initiatives across the patient care team
⦁ Help develop and refine auditing resources, protocols, and guidelines to strengthen clinical practice consistency
⦁ Meet key due dates while maintaining high standards of accuracy and protocol compliance
⦁ Collaborate transparently, clarify uncertainties early, and ask for support when needed
⦁ Communicate findings and recommendations in clear written and verbal formats that help clinicians learn and improve
What You Need
⦁ Data analysis proficiency (Google Sheets required) and the ability to interpret and articulate findings clearly
⦁ Ability to manage multiple projects independently, pivot mid-stream, and stay organized in a fast-paced environment
⦁ Comfort giving and receiving feedback in real time with a growth mindset
⦁ Empathy and thoughtful decision-making that considers multiple perspectives
⦁ Fluency in written and spoken English
⦁ Strong plus: experience with chart audits, quality assessments, patient safety, and process improvement in healthcare
⦁ Strongly preferred: active, unrestricted RN license
Benefits
⦁ Fully remote work environment
⦁ High-impact role improving patient safety and clinical quality
⦁ Cross-functional visibility with opportunities to influence workflows and technology improvements
If you like the idea of being the person who spots the pattern, fixes the system, and helps clinicians deliver safer care, this is your lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 12, 2026 | Uncategorized
Midi is looking for a high-output, patient-first Certified Medical Assistant who can handle a heavy prior authorization load while keeping communication kind, calm, and professional. If you’re fluent in Athenahealth, fast in CoverMyMeds, and you can manage multiple moving parts without dropping accuracy, this one is for you.
About Midi Health
Midi Health provides compassionate, high-quality virtual care for women 40+, focused on perimenopause, menopause, and other midlife health needs. They lead with empathy and trust, and they rely on organized self-starters who can work independently in a fully remote environment.
Schedule
- Full-time, remote
- 40 hours per week, non-exempt
- Shifts available Monday to Friday (includes 30-minute unpaid lunch)
- 9:00am to 5:30pm PST
- 10:00am EST
- 11:00am EST
- 12:00pm EST
- Pay: $22/hour
What You’ll Do
⦁ Maintain accurate and complete patient records
⦁ Communicate with empathy and professionalism across phone, video, email, Slack, text, and patient portal messaging
⦁ Complete a high volume of prior authorizations with accuracy and urgency
⦁ Perform clinical administrative functions within scope of certification
⦁ Follow provider instructions and manage follow-through on pharmacy refills, lab results, medical records requests, phone messages, and patient message responses
⦁ Stay fully compliant with HIPAA and protect all patient health information (PHI)
What You Need
⦁ Current National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA required
⦁ Prior experience using CoverMyMeds required
⦁ Experience submitting prior authorizations for weight loss medications (electronically and by phone) required
⦁ 3+ years of Medical Assistant experience post-externship (telehealth or remote experience is a strong plus)
⦁ 2+ years of current Athenahealth outpatient EMR experience required (and 5+ years total EMR experience)
⦁ Strong organization, attention to detail, and the ability to work independently with minimal supervision
⦁ Patient-first mindset with consistent professionalism and a calm tone under pressure
Benefits
⦁ Medical, dental, and vision insurance
⦁ 401(k)
⦁ Fully remote work-from-home environment
This is not a “light admin” MA job. It’s a real production role with real volume, and Midi needs someone who can run their lane without constant supervision.
If you’re fast, accurate, and genuinely kind to patients even on the busy days, go get it.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 12, 2026 | Uncategorized
Help Midi Health keep telehealth billing clean, compliant, and paid. If you know medical billing codes, can work denials like a detective, and you’re comfortable inside Athena, this role puts you right in the revenue cycle engine of a fast-growing women’s health company.
About Midi Health
Midi Health provides compassionate, high-quality virtual healthcare for women 40+, focused on perimenopause, menopause, and midlife health needs. They’re building a modern care experience that’s accessible, human-centered, and designed to scale.
Schedule
- Fully remote (WFH)
- Shift options: Monday to Friday 11:00am to 7:00pm EST or 8:00am to 4:30pm PST
- Hourly rate: $23–$25/hour (depending on experience)
- Must be authorized to work in the U.S. with no current or future visa sponsorship
What You’ll Do
⦁ Use Athena expertise to troubleshoot telehealth claims while staying compliant with coding guidelines, payer requirements, and regulations
⦁ Support patients with insurance coverage, eligibility, and benefits before telehealth appointments
⦁ Help patients understand their financial responsibilities and payment options at Midi
⦁ Manage and collect patient accounts receivable (AR), including follow-up on outstanding balances, denials, and insurance claims
⦁ Participate in audits and billing data reviews to spot discrepancies, trends, and revenue cycle performance issues
⦁ Collaborate with insurance companies and third-party billing vendors to resolve billing and coding disputes and improve reimbursement outcomes
⦁ Track and meet KPIs related to billing performance and revenue cycle metrics
⦁ Join cross-functional projects aimed at improving patient experience, optimizing RCM workflows, and streamlining billing through better technology
What You Need
⦁ 2–3 years of medical billing and coding experience
⦁ 2–3 years of patient accounts receivable (AR) collections experience
⦁ Experience with Athena or similar billing platforms, including statements, payment plans, and balance negotiations
⦁ Working knowledge of CPT, ICD-10, and HCPCS coding guidelines
⦁ Familiarity with Zendesk or similar customer support tools
⦁ Strong attention to detail and a problem-solving mindset
⦁ Telehealth billing experience strongly preferred
Benefits
⦁ Competitive hourly pay ($23–$25/hour)
⦁ Fully remote work environment
⦁ Fast-paced startup setting with cross-functional visibility and impact
This is the kind of role where the wins are real: less leakage, fewer denials, faster payments, smoother patient experience.
If you’re solid in Athena and you like turning billing mess into clean resolution, make your move.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 12, 2026 | Uncategorized
Be the person who makes AthenaOne actually work for clinicians, not against them. If you love optimizing workflows, building smart documentation tools, and teaching people without making them feel dumb, Midi is handing you a high-impact role at the center of the org.
About Midi Health
Midi Health is a fast-growing digital healthcare practice built around kind, human-centered care. They’re scaling modern clinical operations in a fully remote environment, with a strong focus on better systems, better workflows, and better patient and clinician experiences.
Schedule
- Full-time, remote
- Salary range: $80,000–$100,000 (depending on experience and location)
- Must be authorized to work in the U.S. now and in the future (no sponsorship)
- Application window closes: Friday, October 10 at 5:00 PM EDT
What You’ll Do
⦁ Manage user lifecycle processes across systems: account creation, permissions, provisioning, and deactivation
⦁ Identify EHR workflow pain points and lead optimization projects with clinical and IT partners
⦁ Customize AthenaOne documentation tools to streamline care delivery, including macros, encounter plans, order sets, and documentation accelerators
⦁ Use EHR analytics to spot training needs and guide optimization priorities
⦁ Design and deliver training for new users, upgrades, and workflow changes in partnership with Learning & Development
⦁ Create training materials: job aids, quick-reference guides, and e-learning content
⦁ Provide hands-on user support for clinicians navigating documentation and EHR workflows
⦁ Support go-lives, system upgrades, testing, validation, and small-scale project rollouts
⦁ Serve as the bridge between users and Midi’s product, engineering, and Athena support teams
⦁ Manage EHR-related Slack channels, respond quickly, and keep communication organized and useful
⦁ Track issues in a ticketing system, prioritize, route complex requests, and ensure timely resolution
⦁ Share updates, tips, known issues, and resources to keep the team aligned
What You Need
⦁ Strong AthenaOne expertise, including reporting and optimization tools
⦁ Proven experience training clinicians across roles and skill levels, including NPs and physicians
⦁ Ability to explain complex concepts simply, with patience and clarity
⦁ Strong workflow instincts, you can spot inefficiencies and fix them using the tools available
⦁ Comfort working cross-functionally with clinical, product, and operations teams
⦁ Service mindset and strong follow-through, especially in a fast-moving environment
⦁ Bachelor’s degree in healthcare or related field preferred
⦁ Startup experience and remote training experience are both valued
Benefits
⦁ Competitive salary range ($80K–$100K)
⦁ Fully remote environment
⦁ High-visibility work with immediate impact across teams
This role is for the person everyone pings when things get messy, and you actually like that.
If AthenaOne is your playground and training is your superpower, don’t sit on it.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 12, 2026 | Uncategorized
If you’re the kind of person who can turn chaos into a clean, bookable schedule, Midi wants you. This is a high-ownership scheduling role where your work directly impacts patient access and clinician sanity, all in a human-centered, fully remote healthcare startup.
About Midi Health
Midi Health is a fast-growing digital healthcare practice built with a kind, patient-first approach. They’re creating modern care experiences in a fully remote environment, with systems and processes designed to scale. You’ll be joining at a pivotal stage where building the foundation matters.
Schedule
- Full-time, remote
- 40 hours per week, non-exempt
- Shift: Monday to Friday, 9:30am to 6:00pm PST (8-hour shift plus 30-minute unpaid lunch)
- Must be available 5 days per week during the scheduled shift
What You’ll Do
⦁ Own the creation of every Midi clinician schedule inside Athena
⦁ Monitor clinician schedules daily and adjust as needed based on operational changes
⦁ Manage the patient waiting list to backfill openings as time becomes available
⦁ Reschedule patients as needed and keep schedule changes accurate and timely
⦁ Make ongoing clinician schedule adjustments to support patient demand and clinic needs
⦁ Cross-cover Care Coordinator responsibilities when assigned
What You Need
⦁ 3+ years of clinical scheduling experience building clinician schedules (AthenaHealth strongly preferred)
⦁ 1+ year experience working in a digital healthcare company
⦁ Confidence scheduling across multiple time zones
⦁ Self-starter energy with strong attention to detail
⦁ Ability to manage fast-moving changes without dropping accuracy
Benefits
⦁ $30/hour (paid hourly, non-exempt)
⦁ Medical, dental, and vision insurance
⦁ 401(k)
This is one of those “quiet power” roles. You won’t be the loudest person in the room, but you’ll be the reason the room works.
If you’re ready to own scheduling end-to-end and help a modern care team scale the right way, jump on it.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 12, 2026 | Uncategorized
Help patients get the specialty medications they need by cutting through the red tape: benefits, copay programs, foundations, and coverage barriers. If you’re equal parts empathetic and detail-obsessed, this is a meaningful role where your follow-through directly impacts patient lives.
About Lumicera
Lumicera Health Services, powered by Navitus, is redefining specialty pharmacy with a focus on transparency and stewardship to improve patient well-being. The culture supports creativity and diversity, and the work is built around high-touch, patient-centered care.
Schedule
- Full-time, remote
- Hours: Monday to Friday, 9:30am to 6:00pm
- Pay range: $20.44 to $24.33 per hour
- Remote work not available to residents of: Alaska, Connecticut, Delaware, Hawaii, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, Wyoming
What You’ll Do
⦁ Serve as a liaison between the pharmacy, insurance providers, and patients to communicate financial assistance options with a high-touch care approach
⦁ Gather, review, and document patient demographics, medication history, and insurance status to identify barriers and eligibility for assistance
⦁ Complete benefits investigations and review coverage opportunities for specialty medications to improve patient access
⦁ Develop working knowledge of payer reimbursement and pharmacy claim patterns with third parties
⦁ Help resolve access issues including formulary and coverage restrictions, copay challenges, and patient assistance program eligibility
⦁ Coordinate with external partners such as payers, manufacturers, PBMs, outside pharmacy teams, and provider offices
⦁ Review complex insurance situations and educate patients, providers, and clinic staff on next steps to secure prescription and medical benefit information
⦁ Follow all legal and ethical compliance standards and support compliance program objectives
⦁ Take on other duties as assigned
What You Need
⦁ High school diploma or equivalent required; associate degree preferred (Health Science, Business, or related field)
⦁ 1+ year of experience preferred in healthcare, insurance, finance, business, or a related environment
⦁ Strong customer service and communication skills with the ability to work respectfully across teams
⦁ Comfort navigating sensitive situations with empathy, accuracy, and confidentiality
⦁ Bonus: CPhT certification preferred
Benefits
⦁ Health, dental, and vision insurance
⦁ 20 days paid time off
⦁ 4 weeks paid parental leave
⦁ 9 paid holidays
⦁ 401(k) with company match up to 5% (no vesting requirement)
⦁ Adoption assistance program
⦁ Flexible Spending Account (FSA)
⦁ Educational assistance plan and professional membership assistance
⦁ Referral bonus program up to $750
This role is for people who don’t quit when the system gets messy.
If you’re ready to advocate, investigate, and help patients cross the finish line to treatment, jump on it.
Happy Hunting,
~Two Chicks…
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