by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re sharp with documents, steady with deadlines, and you don’t miss details, this role is a clean fit. You’ll help dealerships increase warranty reimbursement by building precise, compliant labor rate and parts rate filings that meet strict manufacturer and legal standards.
About Dynatron
Dynatron builds SaaS tools that help automotive service departments improve profitability, streamline workflows, and level up the customer experience. They’re scaling fast and run on a results-driven culture grounded in accountability, urgency, and continuous improvement.
Schedule
- Full-time, remote
- Reports to: Manager, FileSmart Services
What You’ll Do
- Review customer pay repair orders (ROs) in Dynatron’s software to ensure they meet manufacturer and state requirements
- Calculate average labor rates and parts markups using qualifying ROs and preset guidelines
- Build complete filing packages for manufacturers, including summaries, supporting documents, and required forms
- Submit labor rate and parts rate increase requests on time and within all filing requirements
- Maintain compliance with manufacturer rules, guidelines, and deadlines
- Respond to dealership and manufacturer questions on status, documentation, and clarifications
- Keep records organized and communicate updates to dealership management when needed
- Stay current on policy changes, reimbursement rules, and state laws
- Spot trends that improve accuracy and approval rates; contribute to process improvements and special projects
What You Need
- 1–2 years in a dealership service department (warranty admin, service advisor, technician, or service management preferred)
- Strong Excel skills and comfort preparing documentation packages
- Ability to follow detailed manufacturer guidelines and compliance rules
- Strong organization and time management with a high accuracy bar
- Clear written and verbal communication
- Analytical mindset and ability to work independently in a remote environment
Benefits
- Base salary: $45,000–$52,000
- Performance-based bonus potential
- Medical, dental, vision
- Employer-paid short- and long-term disability + life insurance
- 401(k) with company match
- Flexible PTO + 11 paid holidays
- Welcome swag + home office setup support
This one’s a “precision and pace” job. If your brain likes clean documentation, repeatable process, and being right the first time, it’s worth applying.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re the kind of person who can hold someone’s hand through a stressful life moment and still keep the paperwork airtight, this role is built for you. You’ll manage employee leaves end-to-end, balancing empathy, compliance, and precision while partnering with HR, payroll, and claims teams.
About Sparrow
Sparrow is a high-tech, high-touch leave management solution helping companies simplify employee leave (family, medical, etc.). They turn a complex, regulation-heavy process into a streamlined experience, saving companies significant time and money per leave. Sparrow is headquartered in San Francisco with a remote team across the U.S.
Schedule
- Remote, full-time hourly (non-exempt)
- Core hours expectation: 8 working hours (excluding breaks) between 8am–6pm in your local time, weekdays
What You’ll Do
- Manage a portfolio of employee leaves (short-term and long-term) from start to finish across multiple companies in the U.S. and Canada
- Apply and explain leave policies and programs (FMLA, ADA, STD/LTD) including eligibility, certification, and benefits
- Communicate with employees, HR, payroll, managers, HRBPs via phone and email to maintain clarity and trust
- Coordinate with third parties as needed while protecting confidential medical documentation
- Keep clean, accurate internal records and document best practices
- Partner with payroll teams to ensure accurate, on-time pay and clearly explain payroll calculations
- Partner with internal claims teams to file and manage claims with states and private disability insurance providers
- Use multiple tools to manage updates, communication, and progress across each leave
- Support service quality by meeting SLAs, tracking satisfaction, and adapting to process improvements
- Participate in team meetings, contribute feedback, and help improve workflows and the product through customer insight
What You Need
- 2+ years of client-facing experience where relationship-building matters
- Strong verbal and written communication, with a calm, empathetic tone and clear problem-solving
- High attention to detail and strong organizational skills (you don’t drop balls)
- Comfort moving between multiple tasks quickly in a fast-paced environment
- Ability to interpret basic payroll calculations and explain them in plain language
- Discretion and confidence handling confidential information appropriately
- Adaptability and a learner mindset in a growing startup environment
Benefits
- Compensation: $22.25 to $27.50 per hour (based on legal state of residence)
- Mission-driven work supporting employees during critical life moments
- Opportunity to influence process improvements and product feedback loops
If you’re applying, your strongest angle is this: “I can be both the calm voice and the organized brain.” Lead with that.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re the kind of person who keeps the machine running quietly in the background, this is your lane. Sparrow needs someone who can own the paperwork, deadlines, and correspondence that make leave claims move, while the customer-facing team handles the front line. Detail-forward, calm, and consistent wins here.
About Sparrow
Sparrow is a high-tech, high-touch employee leave management solution. They help companies simplify family and medical leave by turning a complex, compliance-heavy process into a streamlined experience that saves teams time and money. Sparrow is headquartered in San Francisco with a remote-first team across the U.S.
Schedule
- Full-time, hourly (non-exempt)
- Remote
- Expectation of 8 working hours (not including breaks) within core hours of 8am–6pm local time on weekdays
What You’ll Do
- Manage the flow of leave paperwork and correspondence for multiple concurrent leaves
- Collaborate with external administrative partners via phone and email to keep claims moving
- Ensure accurate completion and timely submission of benefits claims
- Track and document claim escalations and communicate them to the appropriate internal team members
- Maintain, improve, and stay organized within internal systems and workflows
- Participate in team meetings to resolve issues and push process improvements
- Stay current on new state programs and evolving processes
- Work efficiently in a fast-paced environment, switching between tasks without losing accuracy
What You Need
- 1–3 years of relevant administrative experience
- Strong comfort learning and using new tech systems
- Excellent organization and attention to detail (nothing slips)
- Strong verbal and written communication skills with an empathetic tone
- Ability to manage multiple priorities and handle quick task switching
- Self-directed, adaptable, and open to feedback in a fast-changing environment
- Ability to anticipate needs and stay a step ahead
- High discretion and care when handling confidential information
- Comfortable working and communicating in a remote-first setting
Benefits
- Compensation: $17.97–$22.21/hr (based on your legal state of residence)
- Mission-driven company with strong training, growth opportunities, and a supportive team culture
If you’re trying to get into HR/benefits ops or customer experience operations, this is a clean entry point with real-world impact.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re calm under pressure, sharp with details, and genuinely good with people when they’re going through real life stuff, this role is built for you. Sparrow is taking a messy, stressful leave process and turning it into something employees can actually survive without losing their minds, and they need someone who can run leaves end-to-end with empathy and precision.
About Sparrow
Sparrow is a high-tech, high-touch employee leave management solution that helps companies support employees through family and medical leave. They streamline a traditionally complex, compliance-heavy process into an efficient experience that saves teams major time and money. Sparrow is HQ’d in San Francisco with remote employees nationwide.
Schedule
- Full-time, hourly (non-exempt)
- Core hours: 8am–6pm in your local time on weekdays (8 working hours, breaks not included)
- Remote-first
What You’ll Do
- Manage a portfolio of leaves (short-term and long-term) from start to finish for employees in the U.S. and Canada
- Maintain working knowledge of leave policies and regulations including FMLA, ADA, STD, and LTD
- Communicate requirements, eligibility, certification needs, and benefits clearly to employees
- Coordinate with third parties when needed while protecting confidential medical documentation
- Partner with HR, payroll, managers, and HRBPs through phone and email to keep everyone aligned
- Maintain accurate internal records, documentation, and best-practice notes
- Work with payroll to ensure employees are paid accurately and on time, including explaining payroll calculations in plain language
- File and manage state and private disability claims with internal claims partners
- Track and update leave status using multiple tools throughout the process
- Hit key service metrics like SLAs and customer satisfaction while adapting to process improvements
- Participate in team meetings, share feedback, and contribute to product/process improvements
What You Need
- Strong organization and detail management across multiple concurrent leaves
- Excellent written and verbal communication with a clear, empathetic style
- 2+ years of client-facing experience where relationship-building mattered
- Ability to multitask fast without dropping critical details
- Comfort working in a growing startup environment with frequent process/product changes
- Strong customer service instincts: active listening, empathy, solutions-first mindset
- Ability to interpret basic payroll calculations and explain them clearly
- High discretion and confidentiality (you’ll handle sensitive employee info)
- Proactive, systems-oriented approach to improving how work gets done
Benefits
- Competitive hourly pay: $22.25–$27.50/hr (based on your legal state of residence)
- Remote-first team with growth opportunities and strong training support
- Mission-driven work supporting employees at critical moments
This is one of those roles where your competence and compassion both matter. If you’re built to be steady when someone else is overwhelmed, you’ll do well here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re the type who loves a clean pipeline, tight deadlines, and making sure every file is investor-ready with zero loose ends, this is your lane. Cardinal needs a detail-obsessed closer who can deliver closed loans to investors, keep MERS airtight, and handle post-insuring/QC requests without dropping the ball.
About Cardinal Financial
Cardinal Financial is a nationwide direct mortgage lender focused on creating a standout borrower experience through strong people and proprietary tech (Octane). Their culture is built around ownership, continuous improvement, and pushing past “good enough.”
Schedule
- Remote
- Fast-paced, deadline-driven environment
- Must be able to manage competing priorities with urgency
What You’ll Do
- Deliver closed loan files to secondary investors based on required bundles and stacking requirements
- Manage and follow up on loan delivery and MERS pipelines to hit investor and insuring timelines
- Oversee detitling for manufactured homes on Construction and Exception loans
- Image and upload missing documents into the system of record to complete stacks and checklists
- Review agency and investor requirements, validate overlays, and confirm compliance
- Complete initial MERS registrations and transfers per warehouse, investor, and servicer standards
- Track and codify post-insuring issues, escalate trends to leadership, and support process improvements
What You Need
- High school diploma or GED
- 1+ year of mortgage experience
- Strong knowledge of closing documentation
- Loan delivery experience (preferred, 6+ months)
- Familiarity with loan sale requirements for Conventional/HAMP, VA, FHA, and USDA
- MERS experience (a plus)
- Strong organization, attention to detail, and analytical skills
- Comfortable working independently and as part of a team
- Able to adapt to change and keep urgency high
Benefits
- Competitive compensation
- Full benefits starting the first day of the month after your start date (medical, dental, vision, life, disability, and more)
- Generous PTO plus major holidays
- 401(k) with 50% match (eligible beginning the 1st of the month after 30 days of employment)
- Career growth opportunity and exposure to proprietary tech (Octane)
If your strength is keeping files clean, deadlines met, and investors happy, this is worth a serious look.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 23, 2026 | Uncategorized
If you’re the person who can get EDI, ERA, and EFT set up cleanly and keep providers billing without delays, this role is built for you. You’ll own payer and clearinghouse enrollment end-to-end, troubleshoot denials and enrollment errors, and keep records tight so claims and remits flow smoothly.
About RethinkFirst
Rethink Behavioral Health supports individuals with developmental disabilities through research-based resources, training, and practice management tools for ABA providers. Their Revenue Cycle Management team also delivers enrollment and credentialing services, helping mission-driven organizations serve families while keeping billing operations reliable and compliant.
Schedule
- Full-time, Monday–Friday (8:00 AM–5:00 PM)
- Remote (eligible states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, IA, MO, NC, NE, NY, OH, PA, SC, TN, TX, UT, VA)
What You’ll Do
- Manage EDI enrollment processes for behavioral health/medical billing with strong data accuracy
- Prepare and submit applications to configure EDI claims and ERA through clearinghouses and payer portals
- Prepare and submit EFT setup applications with payers
- Review payments to identify payers that can be routed through clearinghouse for EDI, ERA, and EFT
- Troubleshoot enrollment issues with clearinghouses (Waystar, Availity, Stedi) and resolve enrollment roadblocks
- Investigate provider enrollment denials and errors, working directly with payers and providers to fix issues fast
- Partner with Billing Implementation and RCM Operations leadership to enroll new payers/providers
- Maintain accurate enrollment records and provide timely updates to management and clients
- Document workflows, system configurations, and tools used by the department
- Protect PHI and follow HIPAA guidelines in all tasks
- Support special projects as assigned
What You Need
- 2+ years of experience in revenue cycle management (medical or behavioral health billing)
- Hands-on EDI enrollment experience, including payer enrollment through clearinghouses (Availity, Waystar, Stedi)
- Familiarity with EDI file formats (example: 834 transactions) and experience with EDI software/systems
- Strong communicator (written and verbal) with the ability to work directly with clients and vendors
- Strong multitasking skills across multiple clients and priorities
- Comfort communicating across all organizational levels
- Self-starter mindset with urgency and follow-through
- Nice to have: CredentialStream experience
Benefits
- PTO and vacation after a 90-day introductory period
- Paid holidays
- Medical, dental, and vision benefits package
- 401(k) with matching
Backbone check: this isn’t “general billing.” It’s enrollment infrastructure. If you don’t have real EDI enrollment or clearinghouse setup experience, you’ll get cooked in interviews. But if you’ve done ERA/EFT setups, portal enrollments, and payer troubleshooting, this is a strong fit.
Happy Hunting,
~Two Chicks…
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