Catalog Specialist, Sports Cards

Employer: TCGplayer

Who We Are

TCGplayer promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market.

The Catalog Team ensures that TCGplayer remains competitive in the online retail space with the most robust product information available for the categories supported by our platform. The team’s primary role is to source, ingest, enrich, create, and enhance the TCGplayer online catalog. The Catalog team updates product details, researches new categories, curates images, organizes marketing assets, improves the selling partner experience, and standardizes workflows to capture data across multiple categories. We create customer trust in essential product information assets by defining and improving data quality daily. We deliver solutions that connect thousands of businesses with customers across the collectible gaming industry, powering sales through physical stores, websites, mobile apps and the TCGplayer Marketplace.

Who You Are

The Catalog Specialist: Sport Cards is responsible for updating our product catalog with data including item descriptions and images on a daily basis with a concentration on sports cards in particular. Duties include maintaining product lines with accuracy and focus while also keeping a vigilant eye on internal and external brand integrity.

If you are someone who thrives in a dynamic and fast-paced environment, who enjoys working with cross-functional teams, formatting, inputting and uploading product listings as well as curating data for price and product line updates – – then this is the job for you!

The Impact You Will Make Here

  • Make sure product updates happen on time and in alignment with manufacturer release cycles
  • Source, clean, blend and transform data from structured and unstructured data sources
  • Interact cross-departmentally with stakeholders on multiple teams to obtain data requirements for catalog entry
  • Provide guidance and direction to our Creative, Marketing, Development, Product and Business Teams on product releases, trends, and positioning with a focus on Sport Cards
  • Share your comprehensive knowledge of Sport Cards with a strong interest in trading card games and associated pop culture
  • Audit data on a regular basis and ensure catalog and image integrity with a focus on Sport Card data in particular
  • Share your thoughtful feedback to Product and Development Teams on tools and processes used to manage our product catalog
  • Offer support for inquiries originating from retailers, colleagues, and customers
  • Proven ability to identify, differentiate, and categorize card data, images, and information is essential
  • High level of competency in maintaining Sport Card and trading card images and data
  • Expertise in image and data assets organization and a strong focus on efficiency innovation following all Catalog Team protocols
  • Experience interacting with internal and external customers to resolve tickets, reports and requests sent to Catalog Team
  • Strong documentation skills
  • Knowledge of annual Sport Card release trends and mainstream sport activities to help drive engagement
  • Experience working with creative teams and designers in a fast-paced setting
  • Familiarity with standard concepts, practices, and procedures within the Sport Card collecting field

What You Bring To The Team

  • Strong communication skills, with close attention to detail and organization
  • Extensive research and cataloging skills
  • Proven analytical and problem-solving skills
  • Outstanding verbal and written communication skills and an ability to effectively communicate with internal and external parties at all levels
  • Proficient in Microsoft Office products, including Excel
  • Experience managing your time effectively, prioritizing duties, tracking assets and meeting deadlines
  • Ability to maintain flexible work hours. Work hours are mostly consistent, but necessitate flexible hours based on release schedules
  • Excellent organizational skills with the ability to handle multiple, high priority projects with a keen attention to detail

What We Provide

Our benefits program is one of the most flexible and progressive in the country. Plus, benefits start on day one, so you have everything you need to make a stress-free transition to life at TCGplayer.

  • Comprehensive medical insurance with a variety of plan options to suit your needs
  • Dental and vision insurance
  • Generous Paid Time Off
  • 100% company paid Family Leave
  • 401k plan with up to 4% match
  • TCGplayer stock options for all employees
  • 100% company paid life insurance
  • Free therapy, counseling and mental health services
  • Paid trips to work with remote teammates