It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers!
Job Description
Cash App offers a feature called Cash App Investing, which allows customers to open a brokerage account and buy stock with as little as $1 using our fractional trading feature! The Compliance team is looking for a Compliance Analyst to support foundational areas of the broker-dealer compliance program for our subsidiary, Cash App Investing LLC (CAI). This person will report directly to the Chief Compliance Officer (CCO) of Cash App Investing.
We are looking for someone with experience dealing with federal and state securities regulations, particularly rules issued by the SEC and FINRA. An ideal candidate is expected to have experience overseeing compliance, supervisory and surveillance activities across a retail brokerage service business. In addition to the daily operations within CAI’s Compliance program, you will participate in supplementary efforts to maintain compliance and support the broker-dealer activities of Cash App Investing.
The Compliance Analyst is responsible for supporting compliance efforts of CAI by ensuring compliance with internal policies and procedures, as well as broker-dealer applicable laws and regulations. The ideal candidate for this role is someone who has experience working for a registered broker-dealer in a role focused on FINRA and SEC compliance.
Job Description:
- Act as a registered principal of the broker-dealer and be required to maintain the following securities licenses: Series 7, Series 63 and Series 24
- Develop and deliver CAI’s annual Firm Element training to registered representatives of the broker dealer
- Monitor the firm’s continuing education training program and develop report(s) to illustrate status and deadlines, on a periodic basis
- Conduct review and appropriately triage customer complaints from Salesforce reports, including customer complaint logging and escalation investigation
- Create and maintain customer complaint files
- Perform regular reviews of CAI customer and internal communications and evidence supervisory oversight
- Test the firm’s record keeping archiving capabilities to ensure CAI records are properly distributed, managed, and archived in the appropriate storage location(s)
- Manage CAI’s record-keeping program and ensure adherence to FINRA and SEC record-keeping requirements
- Assist with drafting and updating CAI’s policies, procedures and other documentation, including documentation shared cross-functionally
- Support the compliance function in executing departmental plans, maintaining relevant policies and procedures, and liaising with auditors
- Provide compliance subject matter expertise to support cross-functional teams
- Support the CAI compliance program to ensure management of corporate and legal obligations, appropriate controls, and adherence to regulatory requirements
This is a 100% remote position for a candidate who is currently living in the US.
Qualifications
You have:
- 3+ years of broker-dealer compliance experience
- Currently hold (or have previously held and willing to obtain within 120 days) FINRA Licenses: Series 7, Series 63 and Series 24
- The ability to effectively communicate across various lines of business and with senior management
- Experience handling, investigating, or managing customer complaints and supervision of communications for a financial services company
- Respect for and interest in financial rules and regulations, as well as an eagerness to innovate and drive the industry forward
- The ability to identify and define problems, build project plans to address them, and manage implementation of their solutions
Preferred Experience:
- Because of the competitive candidate market, we will prioritize candidates with active FINRA Licenses: Series 7, Series 63 and Series 24. In a cover letter and/or indicate on your resume/CV, please confirm that you currently hold these active licenses.
- Prior experience within a financial technology company
- Experience evaluating compliance tools and workflow systems
- Ability to work with individuals across business lines, including product teams, operations groups, legal teams, project management, and executive leadership
- Experience leveraging systems such as: Salesforce, Smarsh & Erado
- Proficiency in Excel
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $94,400 – USD $115,400
Zone B: USD $87,800 – USD $107,400
Zone C: USD $80,300 – USD $98,100
Zone D: USD $70,800 – USD $86,600
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
- Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block’s policies. This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
