Café Fraud Analyst

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Job Description

“This role is remote [“Select States Only Arizona, Missouri Ohio, Minnesota, California, North Dakota, Indiana, Florida, and Kentucky.]

Fraud analyst will monitor accounts, applications, and transactions daily for potential risk and fraud, across multiple processes and products throughout US Bank. This role will monitor account activity to identify fraudulent financial transactions and violations. Secures accounts to prevent losses. Works with internal departments to assure all risks and concerns are mitigated. Works with the customer directly to rectify any outstanding issues or requirements. Review new applications for potential identity theft, account takeover, synthetic fraud scenario, protecting the bank and customers from all concerns.

“This role is remote [“Select States Only Arizona, Missouri Ohio, Minnesota, California, North Dakota, Indiana, Florida, and Kentucky.]

Start Date: December 11th, 2023 4 week training 8am-4:30pm Monday-Friday Central Time.

Multiple Schedules: 9:30am-6pm Monday-Friday, 6am-2:30pm Wednesday-Sunday and 1:30pm-10pm Wednesday-Sunday Central Time. Additional 10% for weekends, 15% for weekend & evening

 Basic Qualifications

 – High school diploma or equivalent

 – One to three years of related work experience

 Preferred Skills/Experience

 – Ability to interpret day to day fraud mitigation guidance, using analytical skills to apply fraud and risk mitigation

 – Experience with loss mitigation

 – Effective verbal and written communication skills

 – Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

 – Technical or trade school certificate in business or computer science preferred


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 – $22.98 – $25.28]